I feel I can always rely on the staff at Hays Travel do do their best for you. It gives me confidence to deal with real people face-to-face. Have tried on-line bookings before and never seem to be re... See more
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Excellent service from start to finish! Michelle was so helpful with everything; transport, tours, recommendations, etc. She helped us organise everything and got the best deal possible for us. We lef... See more
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Sarah B was amazing. She was very knowledgeable on my needs as a wheelchair user and of the areas of which we were thinking to help us find a fantastic holiday destination that we are looking forward... See more
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Everything about the phone call request was smooth and friendly. She went out of her way to check three different holiday opportunities and within minutes we had agreed what we would book
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, United Kingdom
- 01642988757
5.0
Excellent
3K reviews
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Courtney was very knowledgeable gave…
Courtney was very knowledgeable gave great advice, we booked our holiday .
July 4, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Once again excellent service and great…
Once again excellent service and great prices,Courtney was brilliant.
July 13, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
I feel I can always rely on the staff…
I feel I can always rely on the staff at Hays Travel do do their best for you. It gives me confidence to deal with real people face-to-face. Have tried on-line bookings before and never seem to be reliable and present unexpected problems when too late. Adam was so helpful in Teesside Park Agency.
July 11, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Amazing customer service
Sarah B was amazing. She was very knowledgeable on my needs as a wheelchair user and of the areas of which we were thinking to help us find a fantastic holiday destination that we are looking forward to
July 12, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Helpful friendly staff and very…
Helpful friendly staff and very informative with good recommendations for our honeymoon
July 12, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Lovely staff and great service
Ava was incredibly friendly and helpful. She made the booking process so easy and accommodated any changes we requested without hesitation. Would definitely recommend.
July 12, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Staff are friendly and knowledgable and…
Staff are friendly and knowledgable and help you find the best deals for your budget. We've booked all our Turkey holidays with them over the last few years and would highly recommend.
July 5, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Excellent service
Excellent service
Thank you Sarah B for spending the time organising our tailor made holiday to Japan
We are so looking forward to going
July 12, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Eleanor was very thorough
Eleanor was very thorough, professional efficient and very friendly. It took her no time to find what we were looking for. Fantastic experience
July 11, 2026
Reply from Hays Travel - Teesside Park
Janie Salmon,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a fantastic experience and found our colleague to be thorough, professional, efficient, and friendly.
Kind Regards
Hays Travel Teesside
Very helpful very friendly
Very helpful very friendly. Listens to us .and does best to sort what we wanted .we left realy happy with our service. Thanks to Micheal in tees side park agencie..
July 10, 2026
Reply from Hays Travel - Teesside Park
Barbara Winter,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and left happy with our service.
Kind Regards
Hays Travel Teesside
Exceptional friendly service with a good cost saving !
Everything about the phone call request was smooth and friendly. She went out of her way to check three different holiday opportunities and within minutes we had agreed what we would book
July 9, 2026
Reply from Hays Travel - Teesside Park
Lynn m,
Thank you for your wonderful review! We are so pleased to hear that your phone call experience was smooth and friendly. It's fantastic that we could help you explore different holiday options and quickly find the perfect one for your booking.
Kind Regards
Hays Travel Teesside
Everyone is friendly and welcoming
Everyone is friendly and welcoming. I spoke to Eleanor and gave her a number of stipulations I wanted for a last minute break. She was really helpful and found just what I was looking for. Thank you for your help.
July 3, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Staff brilliant
Staff brilliant, very complicated request from myself to book a holiday advertised by another company on TV. However, advertised holiday turned out to be not as advertised, apparently website inaccurate! Hates staff did their best but holiday not as good value as first appeared.
July 6, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Friendly
Friendly, helpful, stuck to what we wanted and found a great deal. Everything was fine for us.
July 2, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Lauren was so helpful and knowledgeable…
Lauren was so helpful and knowledgeable it made for a good experience
July 1, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Adam was brilliant at his job found a…
Adam was brilliant at his job found a lovely hotel for myself & friend ...even rang the hotel to ask about a query
July 9, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Helpful and Efficient
As always Hays Travel are happy to help with your booking. I telephoned Chantel and told her my requirements and within 15 minutes our cruise was booked. Thank you.
July 9, 2026
Reply from Hays Travel - Teesside Park
Thank you very much for your lovely feedback for Chantel & for your continued support, we really do appreciate it - Hays Travel Teesside
Booking process was straightforward and…
Booking process was straightforward and well explained by staff.
Service was exceptional with a friendly staff
July 7, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park
Reply from Hays Travel - Teesside Park
Thank you so much for your lovely review & for always coming back to us, we really do appreciate it and hope you are looking forward to your well deserved holiday - Hays Travel Teesside Park
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