Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... See more
Company replied
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Fantastic experience from the off, cup of coffee and friendly staff prior to our appt while we waited. Chantel went the extra mile to help us find the perfect booking for our honeymoon and was complet... See more
Company replied
We have gone back time and time again, brilliant service. Staff have great knowledge about holidays. Sarah B was brilliant last night, went in looking for another holiday and came out with an alternat... See more
Company replied
We always book our holidays with Hays of Teeside, and deal with their representative Alyson. She has in depth knowledge of tourism and the customers requirements. She is very helpful an efficient wit... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, United Kingdom
- 01642988757
5.0
Excellent
3K reviews
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Smooth and easy
Quick to provide information and options, showing excursion choices as well.
Digging deeper to find more detail of the room options allowing me to save money.
August 11, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind feedback & for booking your well deserved holiday with us - Hays Travel Teesside
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Helpful staff
Michelle our advisor was really helpful and listened to what we wanted. She gave us various options and lots of advice. Never felt rushed and found us a perfect Family holiday which fit all our requirements.
August 4, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Excellent customer service
Excellent customer service
Friendly ,approachable and very helpful
Very knowledgeable
Special thanks to Tracey
August 7, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Conner
Couldn't ask for better service. From the moment we walked in, to the moment we left, he was brilliant.
Thank you
August 10, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Fantastic experience from the off
Fantastic experience from the off, cup of coffee and friendly staff prior to our appt while we waited. Chantel went the extra mile to help us find the perfect booking for our honeymoon and was completely transparent with everything can’t thank her enough for her time! Phoned the next day to pay deposit which was handled by Sarah, straight forward and again she went above and beyond to help too-Will definitely be coming back to book in the future! Bonus was meeting father Xmas in the pop up stall!
August 10, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
As always
As always, excellent service from Alyson. Recommended and booked a holiday for me. Nothing is too much trouble.
August 6, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Customer service is great
Customer service is great. Staff knowledgeable and very helpful and friendly. Nothing is too much trouble. Searching for holidays contacting you. Great exchange rates..always use Hayes..
August 4, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Everything was very smooth walked in…
Everything was very smooth walked in booked came out perfect for me staff very nice good 👍
August 9, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Outstanding customer service
Outstanding customer service. The lady was extremely helpful.
August 2, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Emma was brilliant
Emma was brilliant, found us a great deal. Talked us through the board options the transfer options and even got a great price on the carpark. She was very knowledgeable and made booking really easy and shes canny we had a giggle at july santa
August 9, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
I got an excellent deal the staff gave…
I got an excellent deal the staff gave me excellent service and the holiday I wanted at a great price and I can not thank them enough.
August 8, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
After popping in to collect my tickets…
After popping in to collect my tickets for this years holiday. I ended up booking a holiday to florida next year, I can’t thank tracey enough for all her help and knowledge. We must of spent a good hour going over everything and getting a good price for it all. When booking a holiday of this magnitude its reassuring to have someone to guide you through and break everything down
Thanks again
August 7, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Thank you Michelle
Michelle helped me book our family holiday while I had my young children with me (aged 1 and 3). She was very efficient and understanding.
August 6, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
top top class service
our adviser(Eleanor) went above and beyond even stayed after closing time and didn't rush us in deciding our holiday even threw some ideas in the mix absolute top class service
July 29, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Great service
Sarah B worked her magic today to get us a great deal on our Florida holiday. Patiently ringing different companies to get us the holiday we wanted at the right price. Great service
August 6, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Forth time this year at hays travel…
Forth time this year at hays travel can't fault them just great service.
August 6, 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
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