Hays Travel - Teignmouth Reviews 

526
TrustScore 5 out of 5

4.9

5A Wellington Street, TQ14 8HH Teignmouth, GB


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Rated 5 out of 5 stars

Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more

Company replied

Rated 5 out of 5 stars

As usual we were given information about the area we were considering. Which helped immensely. We have been using Hays Travel since moving to South Devon, 9 years ago

Company replied

Rated 5 out of 5 stars

Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more

Company replied

Rated 5 out of 5 stars

After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom

  • 01626 770385

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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4.9

All reviews

(526)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Being able to talk through all our…

Being able to talk through all our requirements with patience and understanding. The fact that the agent went to the trouble of contacting the hotel with our queries. Altogether an excellent service.

July 29, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind review, it was a pleasure booking your trip for you :) We look forward to seeing you again soon! - Caitlyn

Rated 5 out of 5 stars

Once again a friendly,competent…

Once again a friendly,competent experience in booking our next holiday,

July 13, 2025
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Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and I am sure that you will both have a wonderful holiday.
If you have any questions at this stage then please do pop in and we will be pleased to assist.

Kind Regards
Graham.

Rated 5 out of 5 stars

Both ladies that helped with our…

Both ladies that helped with our booking were helpful and friendly

July 20, 2025
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Reply from Hays Travel - Teignmouth

Thank you for your kind words Tracey! It was a pleasure meeting you and being able to help out with your family holiday!😊

Kind regards,
Hannah

Rated 5 out of 5 stars

Everything explained about the holiday…

Everything explained about the holiday so easily for me to go ahead and book
I was well pleased with Kaitlins help
Many thanks

July 17, 2025
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Reply from Hays Travel - Teignmouth

Many thanks again for popping in to see me and I was pleased to help.
It was lovely to see you again after my travels and no doubt will see you again very soon.

Kind Regards
Caitlyn.

Rated 5 out of 5 stars

Thank you Rhianna

Rhianna was very good at keeping in contact and found us a great deal.
She was very helpful, professional and friendly throughout the whole process.

July 16, 2025
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback, it was a pleasure booking your 2026 holiday! - Rhianna :)

Rated 5 out of 5 stars

It is my first time travelling alone …

It is my first time travelling alone your young lady Lynnette was so patient and understanding and gave me some great options to choose from thank you so much

July 16, 2025
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Reply from Hays Travel - Teignmouth

Thank you so much for your lovely comments, If you have any questions please do let me know. Kind Regards Lynnette

Rated 5 out of 5 stars

Lanzarote Break

Helpful very knowledgeable in all areas.We recently move house and needed a break.Always ready to give sound advice.

July 1, 2025
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Reply from Hays Travel - Teignmouth

Many thanks for your kind comments, and it was lovely to meet you in the branch.
I am sure that you will have a wonderful holiday, and if you should need any assistance at this stage then please do not hesitate to pop in and see us again.

Kind Regards
Maria and the team at Hays in Teignmouth.

Rated 5 out of 5 stars

friendly and helpful staff


friendly and helpful staff
Holiday information excellent and well explained

July 5, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your lovely feedback! Kind regards,Maria

Rated 5 out of 5 stars

Incredibly helpful team!

Every member of staff who was involved in our holiday booking was patient, helpful, responsive and adapted to our changing ideas/circumstances.
In the end they gave us a competitive priced holiday with all the protections we needed- brilliant service over several weeks!

July 1, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind review! It was a pleasure being able to assist you and your family, We hope to see you again soon - Caitlyn :)

Rated 5 out of 5 stars

Great team

The team in the Teignmouth office are always so helpful and have time to deal with your questions, respond in good time and give sound advice. Its always a positive experience.

June 6, 2025
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Reply from Hays Travel - Teignmouth

Thank you for your kind comments, its always a pleasure to assist you. Look forward to seeing you again in the near future. Kind regards, Graham

Rated 5 out of 5 stars

Dedicated team who work their magic for our dream holidays.

Always made welcome at Hays travel Teignmouth. Graham & the team are friendly & very professional. Our particular trip needed a tailored approach which was dealt with in a timely manner. So after several phone calls we were able to book on the same day which was great. We can't wait for our trip to the USA. Big thanks to Graham & the team for helping us with our trip.

June 12, 2025
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Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to see you again.
I am sure that you will both have a wonderful holiday and if you have any questions at this stage then please pop in or give me a call.
Many thanks again.

Kind Regards
Graham and all at Hays in Teignmouth.

Rated 5 out of 5 stars

Very helpful and patient!

Very helpful and patient, booked 2 holidays at the same time, was easy!

June 7, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much or your kind feedback! Anything we can do just let me know, Kind regards Maria

Rated 5 out of 5 stars
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was a pleasure to assist you.
I am sure that you will have a wonderful holiday and clearly you are looking forward to it as a family.
We look forward to seeing you again very shortly.

Kind Regards
Graham
Hays Travel.

Rated 5 out of 5 stars

Complicated requirements handled very…

Complicated requirements handled very quickly and cheerfully.

May 30, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your positive feedback. If there is anything else we can do for you,just let me know! Kind regards Maria

Rated 5 out of 5 stars

All good

All good , politeness and efficient

May 29, 2025
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Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was a pleasure to assist you during the week.
I am sure that you will have a lovely holiday to what is a beautiful location with stunning scenery.
Please pop in when you are next in town as I will need to pass on your insurance details to Brightwater.
Thankyou again,

Kind Regards
Graham.

Rated 5 out of 5 stars

booking our holiday

staff were knowlegable and helpfull

May 8, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it is always lovely to assist you.
I am sure you will have a lovely holiday,but please feel free to call in and see us when next passing the store.

Kind Regards
Graham.

Rated 5 out of 5 stars

Helpful

Helpful, pleasant staff, took time to help us with our holiday

May 8, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to meet you in store.
As promised we will check you in next week and let you know when we have your boarding passes.
I am sure that you will have a lovely holiday and we are here if you have any questions at this stage.

Kind Regards
Lynnette and all the team at Hays in Teignmouth.

Rated 5 out of 5 stars

Excellent service from Graham

Excellent service from Graham

May 14, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind feedback and glad we could source the availability for you both.I am sure that you will have a wonderful holiday whilst taking in some winter sunshine.
If you need any further assistance at this stage,then please pop in or send me an email.
Have a great weekend and enjoy the lovely weather here.

Kind Regards
Graham.

Rated 5 out of 5 stars

Excellent service very helpful and just…

Excellent service very helpful and just a good experience with using them

April 27, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was a pleasure to assist you here.
I am sure you will have a lovely holiday and if you have any questions at this stage then please let me know,
I look forward to seeing you in store again.

Kind Regards
Hannah
Hays Travel,Teignmouth

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