Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more
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Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more
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Caitlin made our booking experience amazing. She demonstrates excitement, knowledge and a massive sense of enthusiasm both for travel and her customers. It was an absolute pleasure to enjoy such excep... See more
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After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom
- 01626 770385
4.9
Excellent
526 reviews
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All very helpful and nothing to much…
All very helpful and nothing to much trouble staff ready to go through all aspects of the holiday.
August 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly and competent staff.
August 19, 2026
Reply from Hays Travel - Teignmouth
Thank you so much for your kind feedback,kind regards Maria
Patient, knowledgeable and professional.
Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with the trip. All done in two days during which time we were kept informed at every step, as well as having numerous adjustments made. Completed with the patience and knowledge that we've come to expect.
August 26, 2026
Reply from Hays Travel - Teignmouth
Many thanks again and a pleasure to assist you once again.
I am sure that you will both have a wonderful cruise and witness some stunning scenery.
If you have any questions then please let me know and we will be on hand to assist.
Kind Regards
Graham
Hays Travel
Teignmouth.
Top notch booking experience yet again.
Caitlin made our booking experience amazing. She demonstrates excitement, knowledge and a massive sense of enthusiasm both for travel and her customers. It was an absolute pleasure to enjoy such exceptional service and we will definitely book with her again.
August 22, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind review :) I am so pleased you were happy with the service! It is a pleasure booking your trips and I look forward to helping with many more! - Kind regards, Caitlyn
Hays Teignmouth are awesome
Hays Teignmouth are awesome.
Friendly and helpful and cheerful
Helped me with booking another holiday
Excellent service from start to finish
Highly recommended
August 21, 2026
Reply from Hays Travel - Teignmouth
Thank you so much for your kind feedback. We always love booking your holidays! Anything we can do to help please just let us know, kind regards, Maria
Excellent service !!!!
Went into Hays Travel Teignmouth to enquire about a cruise, as we have never been on one before.
Caitlyn was so helpful in finding us the cruise we wanted. She was lovely and went above and beyond to help us. Cruise all booked, just can’t wait to go now. Thank you Caitlyn for your excellent service.
July 17, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind review! I am so pleased you were happy with the service given and we hope to assist you again the future! Have a wonderful cruise :) - Kind regards, Caitlyn
Caitlyn was very professional and…
Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend both her and Hays Travel to my friends and family.
August 5, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind review! I am so pleased you were happy with my service, we look forward to seeing you again in the future - Kind regards, Caitlyn :)
Reply from Hays Travel - Teignmouth
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and knowledgeable in assisting you with your holiday requirements.
Kind Regards
Hays Travel Teignmouth
A cruise to the Canary Islands
The assistant (Ruby)was courteous, confident &very helpful &patient which is important to a senior citizen like myself. Together we completed the business successfully. I will be back in the future.
August 7, 2026
Reply from Hays Travel - Teignmouth
Thank you very much for your kind feedback, we hope you are looking forward to your trip. Kind regards, Maria
Reply from Hays Travel - Teignmouth
Thank you for your kind words, Glad I could help !
Many Thanks - Ruby at Hays Travel Teignmouth.
Service second to none
Staff extremely helpful. Our young lass was very respectful and very helpful. Booking was easy. Service was second to none. Came away very happy.
August 4, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind review! We are happy to hear you were pleased with our service.
Kind regards, Caitlyn
Always booked holidays with teignmouth…
Always booked holidays with teignmouth branch and always very helpful and considerate and all staff including Graham the manager who is very polite and helpfull
August 1, 2026
Reply from Hays Travel - Teignmouth
Thank you for your kind feedback,I will pass this onto Graham for you on his return from holiday. Kind regards, Maria.
Very friendly helpful and knowledgeable
July 24, 2026
Reply from Hays Travel - Teignmouth
Thank you so much for your lovely feedback! We are happy to hear that you were happy with the service given.
Kind Regards
Caitlyn
Maria was very helpful and I was very…
Maria was very helpful and I was very pleased with my booking
July 31, 2026
Reply from Hays Travel - Teignmouth
Thank you so much for you kind feedback, anything else we can do just let me know, kind regards Maria
Reply from Hays Travel - Teignmouth
Many thanks for your kind review :) We hope you have a lovely trip and hope to assist you again in the future - Kind regards, Caitlyn
Professional and Friendly
Friendly, professional , Maria and Graham of Hayes Teignmouth know their trade, helpful with suggestions to make our holiday stress free. Well recommended
July 21, 2026
Reply from Hays Travel - Teignmouth
Thank you so much for your kind feedback. It was a pleasure to help you both with your holiday plans. If there is anything else you need please do not hesitate to contact us. Kind regards Maria & Graham
Graham was very knowledgeable
Graham was very knowledgeable and helpful. When he couldn’t get the right deal on one system he looked on another one. I felt he went above and beyond to get the best holiday deal
July 21, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind comments and it was a pleasure to assist you both in store.I am sure that you will have a wonderful holiday and please note that I am here at all times if you have any questions.
Kind Regards
Graham
Hays Travel
Teignmouth
Excellent and friendly service
Friendly , helpful and knowledgeable customer service.
This is the second booking we have made with Hayes, very impressed. Will use again.
July 11, 2026
Reply from Hays Travel - Teignmouth
Many thanks for your kind review :) We are very happy to hear you are happy with the service provided and we look forward to assisting you again in the future - Caitlyn
Excellent and friendly
Very Friendly staff
Really knowledgeable,understanding and helpful to the requirements we needed
Came away very happy 😃
July 14, 2026
Reply from Hays Travel - Teignmouth
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, knowledgeable, and helpful in meeting your requirements. We are delighted you left happy.
Kind Regards
Hays Travel Teignmouth
Another cruise booked with the valuable…
Another cruise booked with the valuable assistance of Caitlyn at Hays. Always friendly and very efficient and she knows what we like when booking a cruise.
A real asset to the company.
July 11, 2026
Reply from Hays Travel - Teignmouth
Many thanks again and always a pleasure to assist you both here in the branch.I am sure that you will have a wonderful cruise,but any questions at this stage,then please pop in again.
Kind Regards
Caitlyn
Hays Travel
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