Hays Travel - Teignmouth Reviews 

526
TrustScore 5 out of 5

4.9

5A Wellington Street, TQ14 8HH Teignmouth, GB


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Rated 5 out of 5 stars

Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more

Company replied

Rated 5 out of 5 stars

Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more

Company replied

Rated 5 out of 5 stars

Caitlin made our booking experience amazing. She demonstrates excitement, knowledge and a massive sense of enthusiasm both for travel and her customers. It was an absolute pleasure to enjoy such excep... See more

Company replied

Rated 5 out of 5 stars

After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom

  • 01626 770385

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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4.9

All reviews

(526)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Caitlyn

Excellent service from Caitlyn. Cheerful and very knowledgeable. Listened to what we wanted from the holiday and did a great job getting exactly what we needed.
Great customer service.

May 8, 2026
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you for your lovely review! We appreciate you taking the time to leave us such positive feedback!

We hope you enjoy your trip and hope to assist with further holiday's!

Kind Regards
Caitlyn

Rated 5 out of 5 stars

the recommended hotel was lovely and…

the recommended hotel was lovely and all the transfers went without any problems

April 16, 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your feedback! I am glad you had a wonderful time - We look forward to seeing you again in the future :)

Kind regards, Caitlyn

Rated 5 out of 5 stars

Professional Service, Highly Recommended

Friendly and informative travel assistant who went out of their way to ensure the holiday we booked would meet our expectations. We were made to feel very welcome and nothing was too much trouble. The booking process was so easy and it was very reassuring to know that everything had been covered. Would definitely use Hays Travel again.

April 28, 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your lovely feedback! So pleased to hear you were happy with the service given.

We hope you have a fantastic trip and we hope to assist you again in the future :) - Caitlyn

Rated 5 out of 5 stars

Catlin at hayes in Teignmouth did a…

Catlin at hayes in Teignmouth did a great job finding our holiday for us and sorting all the booking out. We are very fussy and she managed to find us the perfect package! Thank you so much

April 17, 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback! It's always a pleasure booking your trips! I hope you have a fantastic time & we hope to see you again soon! - Caitlyn :)

Rated 4 out of 5 stars

Quite good but felt it was a bit rushed

Quite good but felt it was a bit rushed

April 11, 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your comments and I am sure that you will both have a wonderful holiday.The island is great to explore and I am sure that you will take advantage of the excursions on offer.If you need any advice then do pop in and I will be pleased to help.

Kind Regards
Graham.

Rated 5 out of 5 stars

Excellent service with attention to…

Excellent service with attention to detail needed for this trip.

April 2, 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your review! I am happy that we provided such a positive experience & we look forward to assisting you in the future :) - Caitlyn

Rated 5 out of 5 stars

Graham was exceptional

Graham was exceptional, went above and beyond sorting out holiday. Rhianna Caitlin and Hannah have also been extremely helpful and friendly. Always made to feel welcome when you walk in the shop. Highly recommended

March 1, 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your lovely feedback and it was a pleasure to assist you again.
We are sure that you will have a wonderful holiday and we look forward to welcoming you back again in our branch.

Kind Regards
Graham and all at Hays in Teignmouth.

Rated 5 out of 5 stars

Above and beyond excellent customer…

Above and beyond excellent customer service as always at Hays Travel, Teignmouth. All the staff are so knowledgeable and helpful. Can’t praise them enough.

March 26, 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback, we hope you have an amazing time on your cruise! - Rhianna :)

Rated 5 out of 5 stars

Hays makes us happy!

We simply love how easy it is to pop into Hays and leave with exactly what we want!
Graham is great but so are all the staff.

March 22, 2026
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was great to see you both again.I am sure that you will have a lovely holiday and please feel free to pop in later this week with your passports and we will get you checked in later.
Kind Regards

Graham and all at Hays in Teignmouth.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, no hassle booking my cruise

March 18, 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback,anything else you need just let us know. Kind regards, Caitlyn

Rated 5 out of 5 stars

Excellent service

Excellent friendly staff, who knew their stuff...thoroughly recommended.

March 17, 2026
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Reply from Hays Travel - Teignmouth

Always a pleasure booking your trips! Anything else you need just let us know, we are more than happy to help. Kind regards,Maria

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, was able to give a discount 👍

March 5, 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your feedback, if you need anything else just let us know. Kind regards, Graham

Rated 5 out of 5 stars

Maria was fantastic

Maria was fantastic

March 5, 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback, anything else we can do just let me know. Kind regards, Maria

Rated 5 out of 5 stars

Yesterday booked a holiday at Hays…

Yesterday booked a holiday at Hays Travel Teignmouth . All the staff are so helpful and make the whole experience stress free. Special shoutout to Caitlin for doing our booking.

March 7, 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your lovely review! I am happy you are pleased with our service :) We look forward to assisting you in the future again soon!

Many thanks,
Caitlyn

Rated 5 out of 5 stars

My lovely travel team as always makes…

My lovely travel team as always makes me feel sorted and reassured. You are all so patient and helpful 🤩🤩

February 28, 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely review! Its always a pleasure booking your holidays :) - Team Teignmouth

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