Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more
Company replied
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Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more
Company replied
Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more
Company replied
Caitlin made our booking experience amazing. She demonstrates excitement, knowledge and a massive sense of enthusiasm both for travel and her customers. It was an absolute pleasure to enjoy such excep... See more
Company replied
After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom
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Reply from Hays Travel - Teignmouth
Excellent service from Caitlyn. Cheerful and very knowledgeable. Listened to what we wanted from the holiday and did a great job getting exactly what we needed.
Great customer service.

Reply from Hays Travel - Teignmouth
the recommended hotel was lovely and all the transfers went without any problems

Reply from Hays Travel - Teignmouth
Friendly and informative travel assistant who went out of their way to ensure the holiday we booked would meet our expectations. We were made to feel very welcome and nothing was too much trouble. The booking process was so easy and it was very reassuring to know that everything had been covered. Would definitely use Hays Travel again.

Reply from Hays Travel - Teignmouth
Catlin at hayes in Teignmouth did a great job finding our holiday for us and sorting all the booking out. We are very fussy and she managed to find us the perfect package! Thank you so much

Reply from Hays Travel - Teignmouth

Reply from Hays Travel - Teignmouth
Excellent service with attention to detail needed for this trip.

Reply from Hays Travel - Teignmouth
Graham was exceptional, went above and beyond sorting out holiday. Rhianna Caitlin and Hannah have also been extremely helpful and friendly. Always made to feel welcome when you walk in the shop. Highly recommended

Reply from Hays Travel - Teignmouth
Above and beyond excellent customer service as always at Hays Travel, Teignmouth. All the staff are so knowledgeable and helpful. Can’t praise them enough.

Reply from Hays Travel - Teignmouth
We simply love how easy it is to pop into Hays and leave with exactly what we want!
Graham is great but so are all the staff.

Reply from Hays Travel - Teignmouth
Efficient friendly helpful professional help from hannah

Reply from Hays Travel - Teignmouth

Reply from Hays Travel - Teignmouth
Excellent friendly staff, who knew their stuff...thoroughly recommended.

Reply from Hays Travel - Teignmouth

Reply from Hays Travel - Teignmouth
Yesterday booked a holiday at Hays Travel Teignmouth . All the staff are so helpful and make the whole experience stress free. Special shoutout to Caitlin for doing our booking.

Reply from Hays Travel - Teignmouth
My lovely travel team as always makes me feel sorted and reassured. You are all so patient and helpful 🤩🤩

Reply from Hays Travel - Teignmouth
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