Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more
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Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more
Company replied
Caitlin made our booking experience amazing. She demonstrates excitement, knowledge and a massive sense of enthusiasm both for travel and her customers. It was an absolute pleasure to enjoy such excep... See more
Company replied
After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom
- 01626 770385
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Very helpful
Rhianna who dealt with our booking was very informative and helpful she sorted everything for us including attraction tickets car parking and travel insurance.
Very impressed with the whole experience

Reply from Hays Travel - Teignmouth
Were very friendly and professional
They were very friendly and professional. Very knowlegeable and reliable and good value for money.

Reply from Hays Travel - Teignmouth
Thank you Rhianna
After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has provided first class customer service and I wouldn’t hesitate to inquire and book through her again.
Thanks very much Rhianna

Reply from Hays Travel - Teignmouth
Caitlyn was exceptional in all aspects…
Caitlyn was exceptional in all aspects of our booking experience. She tried really hard to get everything we asked for!! Brilliant Job!!

Reply from Hays Travel - Teignmouth
Great friendly service
Great friendly service. It’s nice to have someone else sorting things out and to answer any questions.

Reply from Hays Travel - Teignmouth
Rhianna was very helpful at teignmouth …
Rhianna was very helpful at teignmouth travel & found us a great cruise with a great price ! Will definitely book with hayes again in the future !

Reply from Hays Travel - Teignmouth
Very efficient Travel Company.
They were very efficient and clear in what they said.
Paperwork was given to me with all the relevant
information etc.
Hannah was very helpful, pleasant and thorough.
Would recommend Hays Travel to anyone wanting
to book a holiday.

Reply from Hays Travel - Teignmouth
Welcoming office
Welcoming office, Caitlyn was really helpful with our request to holiday in Vienna.

Reply from Hays Travel - Teignmouth
Graham was very kind and helpful
Graham was very kind and helpful, I can't thank him enough for completely organising every detail of my holiday.

Reply from Hays Travel - Teignmouth
Great service
Kaitlyn and Hannah at the Teignmouth office are always so knowledgeable, professional and thorough.

Reply from Hays Travel - Teignmouth
Your staff member Catlin always deals…
Your staff member Catlin always deals with our holiday bookings.She is so super efficient and a pleasure to visit,Lovely young lady.

Reply from Hays Travel - Teignmouth
Graham was excellent
Graham was excellent, very patient and helpful in finding a holiday for my friend and myself. Very pleased with the end result. Extras also sorted eg airport parking etc.

Reply from Hays Travel - Teignmouth
Great Experience
The usual first class service from the Hays Team at the Teignmouth branch, everyone is very knowledgeable and offer great assistance, special thanks to Graham for his help and time, totally meets our expectations now just need to wait until the cruise. Thank you.

Reply from Hays Travel - Teignmouth

Reply from Hays Travel - Teignmouth
Booking our usual trip for November and…
Booking our usual trip for November and Hayley in Teignmouth was most helpful to ensure the right accommodation booked as Tui online info doesn’t quite match the accommodations own website.

Reply from Hays Travel - Teignmouth
Quick efficient knowledgeable agent…
Quick efficient knowledgeable agent very easy to book.

Reply from Hays Travel - Teignmouth
Our requirements were met
Our requirements were met, lots of useful information and tips for the trip.
Caitlin was charming, extremely helpful & polite.
Pleased with the service and the offer to call in or contact with any future queries we may have.
Can certainly recommend this branch and its staff.

Reply from Hays Travel - Teignmouth
Sorted the holiday very quickly…
Sorted the holiday very quickly explained everything .very professional friendly

Reply from Hays Travel - Teignmouth
As always great service within 20…
As always great service within 20 minutes we had exactly what we were looking for

Reply from Hays Travel - Teignmouth

Reply from Hays Travel - Teignmouth
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