Hays Travel - Teignmouth Reviews 

528
TrustScore 5 out of 5

4.9

5A Wellington Street, TQ14 8HH Teignmouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more

Company replied

Rated 5 out of 5 stars

As usual we were given information about the area we were considering. Which helped immensely. We have been using Hays Travel since moving to South Devon, 9 years ago

Company replied

Rated 5 out of 5 stars

Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more

Company replied

Rated 5 out of 5 stars

After calling into the local Newton Abbot branch, Rhianna took my details and helped me register for the cruise that I was interested in. From start to finish in the booking of the cruise, she has p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom

  • 01626 770385

4.9

Excellent

TrustScore 5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(528)

117,250 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hays travel was very helpful and took…

Hays travel was very helpful and took the time to find exactly what we wanted

May 3, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to meet you here.
I am sure that you will have a lovely holiday and please note we are always on hand to assist you if you need any guidance at this stage.

Kind Regards
Maria.

Rated 5 out of 5 stars

Kefalonia booking .

Maria was extremely helpful ,friendly and patient. We felt completely at ease and feel Hays ticks all the boxes for us .

April 23, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your lovely feedback. If there is anything else we can do for you just let me know, Kind regards Maria

Rated 5 out of 5 stars

The careful way the transaction was…

The careful way the transaction was handled and friendly polite staff.

April 13, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was a pleasure to assist you here.I am sure that you will have a lovely holiday and we will be in touch again before you travel.
However if you have any questions at this stage,then please give us a call.

Kind Regards
Lauren.

Rated 5 out of 5 stars

Jetting off

Dealt with very easily ,very friendly and helpful staff

April 10, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your feedback. If there is anything else we can do for you just let us know. Kind regards, Team Teignmouth.

Rated 5 out of 5 stars

Hannah was very helpful

Hannah was very helpful, a real credit to you company.

April 14, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

It was a pleasure meeting you, Thank you so much for your kind words! Kind regards, Hannah

Rated 5 out of 5 stars

Lauren at Teignmouth was very helpful…

Lauren at Teignmouth was very helpful and did all the research for us very very pleased

April 15, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Hi,
Thank you very much for your lovely review.
It was my absolute pleasure to book your holiday!
Please know if you require any further assistance, I will always be more than happy to help.
Kindest Regards,
Lauren :)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, willing to go the extra mile, nothing too much trouble, Lauren and Marie were brilliant, definitely use again 5* thanks again
Keith

April 9, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Hi Keith,
Thank you so much for your lovely review! It was our pleasure to assist you. Should you require any further assistance, please know we are always more than happy to help.
Kindest Regards,
Lauren :)

Rated 5 out of 5 stars

Jane

Excellent service

April 9, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Oh thank you so so much! Always a pleasure helping you out -kind regards, Maria

Rated 5 out of 5 stars

Amazing service when booking our…

Amazing service when booking our Thailand holiday for 2026.

March 29, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thankyou so much for your lovely comments and I know that you will both have a wonderful holiday.Be rest assured that we will administer everything here,but if you have any questions at this stage,then please pop in again and see me.

Kind Regards
Graham and all at Hays in Teignmouth.

Rated 5 out of 5 stars

Very helpful with my booking and…

Very helpful with my booking and polite,will use again

April 6, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback, if here is anything else we can do for you just let me know! Warm regards, Maria

Rated 5 out of 5 stars

Birthday cruise agent was prepar for my visit…

Your agent was prepared for my visit and was able to offer me the choice of two suitable cruises. I selected one and he contacted the cruise company to book it.
Graham was efficient, but did not rush, and I was confident in his experience.

March 30, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to meet you on the day.
I am sure that you will have a wonderful holiday ,and that enjoying your special day will add to the experience.
If you have any questions at this stage then please let me know,but be rest assured that we will look after all of your needs.


Kind Regards
Graham

Rated 5 out of 5 stars

Booking a cruise

All done in half an hour....thanks Graham

March 30, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks again and great to see you again.

I am certain that you will both have a wonderful holiday,but rest assured we will look after everything here for you prior to your voyage.

Any questions,then just pop in.

Kind Regards
Graham.

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful

March 23, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you for your kind words. We hope you enjoy your upcoming holiday!
Kind regards,
Team Teignmouth

Rated 5 out of 5 stars

Birthday celebration holiday

Very helpful and knowledgeable about our holiday destination and options

March 9, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback, if there is anything else we can do for you just let me know! Kind regards Maria

Rated 5 out of 5 stars

Hannah was incredibly helpful and…

Hannah was incredibly helpful and professional , made process relaxed and straightforward

March 15, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you Anne for the kind words, it was a pleasure meeting you and helping you with your holiday.

Kind regards,
Hannah

Rated 5 out of 5 stars
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Hi,
Thank you very much for your kind review. If you require any further assistance with your holiday please know we will be more than happy to help. I am sure you are going to have a lovely time!
Best Wishes,
Lauren

Rated 5 out of 5 stars

Graham and Holly always cheerful and…

Graham and Holly always cheerful and professional.

February 26, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments, and it is always a pleasure to assist you here.
If you have any questions at this stage then please do not hesitate to pop in and see us again.
In the meantime we wish you a lovely weekend and take care.

Kind Regards
Graham and all at Hays in Teignmouth.

Rated 5 out of 5 stars

Excellent attention from Graham and…

Excellent attention from Graham and Holly

March 6, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to meet you both yesterday.
I am certain that you will have a wonderful holiday in what is a beautiful location.
Will no doubt see you again very shortly,but if you have any questions at this stage,then please let me know.

Kind Regards
Graham at the team at Hays in Teignmouth

Rated 5 out of 5 stars

All the assistants were very cheerful…

All the assistants were very cheerful and helpful. I went in three times for help with different things, and each time I was met with the same welcome and willingness to go the extra mile to help me.

February 25, 2025
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your positive feedback, we really do appreciate it. I'm pleased I could be of assistance with your booking and we look forward to welcoming you back in store soon. We hope you have a fantastic holiday :) Many Thanks Hollie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look