Myself and my friend were looking for a holiday to Thailand in 2027 to take in experiences. We were looked after by Calvin Edwards at Telford, he wrote down our requests and asked us to leave it with... See more
Company replied
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Myself and my friend were looking for a holiday to Thailand in 2027 to take in experiences. We were looked after by Calvin Edwards at Telford, he wrote down our requests and asked us to leave it with... See more
Company replied
I am continually treated professionally by both Calvin and Elyse. They alone inspire me to go through my bucket list and consider areas to visit based on my journeys so far. If you move these two memb... See more
Company replied
Excellent service. First time we have booked a cruise. The lady who helped us could not have been more helpful. Regular users of Hays. Customer service in the Telford shop is first class.
Company replied
Laura and her team at the Telford Town centre have always been very pleasant and very helpful, nothing is to much trouble when ever you go into the shop they are always ready to help, we recommend the... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
111 The Border Telford Town Centre, TF3 4AE, Telford, United Kingdom
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Easy process, confident people that are willing to listen and accommodate your requirements. Good payment options. Great varied choice of destinations.

Reply from Hays Travel - Telford
team at Telford were very helpful in arranging our trip to Singapore. We are very happy with the quote and were more than happy to book

Reply from Hays Travel - Telford
Charley was great. Listened to what I wanted and found me a fab price for my holiday.

Reply from Hays Travel - Telford
Excellent sevice Laura from Telford took tlme with my booking has I was travelling alone found me Safe and beautiful destination. Sorted travel money and insurance. I will go to Laura for further bookings ,

Reply from Hays Travel - Telford
Very good customer service and the lady wd dealt with at Telford Town Centre wad very polite, courteous and knowledgeable. End to end service was great. She sort and found thd best deal for us.

Reply from Hays Travel - Telford
Brilliant service made even better by the help of Natasha for sorting & booking our holiday & setting up the Ryanair app & reserving our seats

Reply from Hays Travel - Telford
Laura made the booking experience simple & easy. So easy I booked on the day.

Reply from Hays Travel - Telford
Calvin was really helpful, answered all my questions and I booked the holiday with ease. I find hays travel always ready to answer all my questions and I shall be coming to book another holiday there in october

Reply from Hays Travel - Telford
I was looking to book a city break in Rome in March 2026, Calvin took me through the options with ease and politeness.
I have used Hays Travel since they came to Telford and have always been pleased with the service.

Reply from Hays Travel - Telford
Charlie the young lady and the staff were all very very friendly and very knowledgeable about our holiday

Reply from Hays Travel - Telford
We popped in to see if a quote from a different supplier could be matched or beaten. Natasha was great, she managed to match the quote and get better flight times

Reply from Hays Travel - Telford

Reply from Hays Travel - Telford
We were greeted with a lovely smile by a young lady called Charley, we explained what we wanted and she ran us through a few options, finally we picked the holiday we wanted, All the way through the process Charley was very helpful, pleasant, & professional. Without hesitation I would highly recommend booking your next holiday through HAYS holidays.

Reply from Hays Travel - Telford
Charlie made it a pleasant and well informed experience and helped us to make a better decision about the holiday.

Reply from Hays Travel - Telford
first class service our point of contact was a man called Calvin , totally charming very helpful a credit to your branch as we did not know where we wanted to travel to , very understanding and took all our questions in his stride and found us a lovely place to visit and will be returning for next holiday

Reply from Hays Travel - Telford
Very friendly got us exactly what we wanted unlike other firm we tried

Reply from Hays Travel - Telford
The girl who sorted our cruise for Christmas in the Telford branch was very, very helpful and also completely professional. She helped us understand about the ship, about the whole experience of the cruise and she sorted everything we needed for our first ever cruise.
Please give this girl some praise for her helpfulness and professionalism.
Her name was Charlie Chatha

Reply from Hays Travel - Telford
Very friendly consultant
Nothing was to much trouble for her

Reply from Hays Travel - Telford
We had no idea where we wanted to go only where not and the young girl Charley was very patient with us as she plowed through loads of holidays I must have been the most indecisive customer but she was fab saying not to worry we’ll find something which we did such a lovely young lady she was

Reply from Hays Travel - Telford
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