The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
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See what reviewers are saying
I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
We met with Kate in the Tiverton office who had made some enquiries on our behalf about a cruise. She was very well informed ,helpful and made the booking process straight forward. We were also offe... See more
Company replied
all staff so helpful in every way.Friendly smiles .so experienced .I always go in personally and from booking and the final tickets and everything they handle as some of us find it difficult to print... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
- 01884 798101
4.9
Excellent
749 reviews
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Friendly, knowledgeable and very helpful
February 20, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Great customer service
Great customer service as always from Hays Tiverton. Highly recommend and always use. Friendly and informative giving recommendations.
February 11, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Excellent service
Hannah was very thorough and went through all the details. Managed to save us some more money in the overall cost.
February 14, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Once again holiday booked with no…
Once again holiday booked with no problems, it pays to book your holiday in store, most helpful staff 👍😊
February 12, 2026
Reply from Hays Travel - Tiverton
We are so happy to hear that booking your holiday in store was easy and problem-free. Thank you for your review!
Anne :)
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
All contact was efficient
February 13, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Warm rapport from member of staff
Warm rapport from member of staff, choices given, professional attitude
February 4, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Very very helpful as always
February 10, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
We appreciate you taking the time to leave us a review. We are so glad that Kate was helpful and well-informed!
Wonderful service again.
January 30, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Went in to book a cruise with Marella…
Went in to book a cruise with Marella and saw someone called Thomas he couldn’t have been more helpful a really nice gentlemen spent loads of time going through everything with me
February 5, 2026
Reply from Hays Travel - Tiverton
Thank you for the lovely review!!
Pop in anytime! :)
Tom :)
Anne was very patient and extremely…
Anne was very patient and extremely helpful.
Her professional approach was considerate, guiding us in the right direction for price, location and the experience we were looking for.
February 3, 2026
Reply from Hays Travel - Tiverton
Customer,
We appreciate you taking the time to share your experience. We're so glad to hear that our professional approach helped guide you in the right direction! See you again soon :)
Hays Travel
.The lady who helped us book travel to…
.The lady who helped us book travel to Madeira,was very helpful and informative. She was very friendly and empathetic.
January 23, 2026
Reply from Hays Travel - Tiverton
David,
We appreciate your kind words. We're so happy to hear that the booking experience for your trip to Madeira was helpful, informative, and friendly.
Hays Travel
Always excellent service from all staff…
Always excellent service from all staff at tiverton .
January 25, 2026
Reply from Hays Travel - Tiverton
Teresa,
We appreciate you taking the time to share your experience. We are so happy to hear about the excellent service you received from our staff.
Hays Travel
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Brill
Wanted 2 book a holiday u answered every question we had a good deal looking forward to it
January 20, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Great service, great staff, no hassle
Great service, very helpful. Takes all the stress away from booking. Thank you Tom.
January 22, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
still the best shop in town
they are always so friendly and helpful
tis always a pleasure to go in
January 17, 2026
Reply from Hays Travel - Tiverton
Peter,
We appreciate you taking the time to leave us such a wonderful review. We are so happy our team is friendly and helpful!
Hays Travel
Kate who helped us was excellent and…
Kate who helped us was excellent and nice surroundings.
January 20, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
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