The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
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I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
We met with Kate in the Tiverton office who had made some enquiries on our behalf about a cruise. She was very well informed ,helpful and made the booking process straight forward. We were also offe... See more
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all staff so helpful in every way.Friendly smiles .so experienced .I always go in personally and from booking and the final tickets and everything they handle as some of us find it difficult to print... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
- 01884 798101
4.9
Excellent
749 reviews
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Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Excellent service
Excellent service. The lovely Anne is very professional and her customer service is second to none. I would highly recommend the friendly team at the Tiverton branch.
January 18, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Friendly & helpful. A delight !
Anne was good to get on with & could answer our queries about flights, hotel etc.
We have yet to ask what currency is used in Cape Verde
January 17, 2026
Reply from Hays Travel - Tiverton
Thank you for the lovely feedback!!
Cape Verde uses the Cape Verde escudo however we would suggest to take Euros as the CVE is a closed currency. Abi will be in touch to organise some currency with you soon.
Anne :)
Brilliant experience! ⭐️
Anne made it so easy to look for, and choose a holiday! She is super friendly, has sound advice and is fantastic at her job. We can’t wait for our holiday! Thank you, Anne! ⭐️
January 10, 2026
Reply from Hays Travel - Tiverton
Thanks for a lovely review!!
You are going to have a lovely time!!!
Anne :)
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Becca was very patient whilst dealing…
Becca was very patient whilst dealing with my travel arrangements. An asset to your company. I will definitely use your company again. Thank you.
January 16, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
They go above and beyond.Hannsh on…
Group of 6 going to Cyprus
They go above and beyond.Hannsh on Tiverton was amazing
January 14, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Could not have asked for a more…
Could not have asked for a more friendly and informative member of staff Hannah could not have beenany more helpful every question answered all worries put at ease looking forward to our first ever cruise
January 6, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
From the time I sat with Thomas (Tom) I…
From the time I sat with Thomas (Tom) I was made to feel welcome and his enthusiasm was infectious, he was so helpful
January 11, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Hannah was very helpful in finding our…
Hannah was very helpful in finding our trip. Very professional service.
January 12, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
You could not meet a nicer team
You could not meet a nicer team, they are helpful friendly, accomadating and amazing.
100% recommend them this is the second holiday we have booked with them.
January 12, 2026
Reply from Hays Travel - Tiverton
Thank you so much for the lovely review! We really appreciate your recommendation and we look forward to helping you with many more holidays!
As usual all the staff at Hays Tiverton…
As usual all the staff at Hays Tiverton are very helpful Anne in particular patient went out of her way to assist me
January 11, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Cyprus holiday
Friendly knowledgeable staff. Plenty of time with customers explaining the holiday and links with transport to get to airport
January 11, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Hays travel tiverton were amazing
Hays travel tiverton were amazing, so helpful, kind and friendly. We really struggled to know what hotel we wanted and we kept changing our minds but it was never any trouble for them and they kept giving us quotes as they wanted to make sure we were happy before we booked.
Great service and will keep booking through them.
January 9, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Excellent customer service
Knowledgeable staff.
Enquiries and bookings dealt with efficiently and quickly.
January 1, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
The place to go for your holiday needs
Hannah and Rebecca in the Tiverton branch were very helpful and not fazed by my many questions, and trying out different cabin options. I felt like they really cared about me as a customer and would highly recommend them both.
January 6, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Was easy and quick
Was easy and quick, gave details was an issue on system but sorted it so I could get back to work and called me to confirm was done
January 5, 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thanks Dave!!
Will see you soon!
Tom :)
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