The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
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I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
We met with Kate in the Tiverton office who had made some enquiries on our behalf about a cruise. She was very well informed ,helpful and made the booking process straight forward. We were also offe... See more
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all staff so helpful in every way.Friendly smiles .so experienced .I always go in personally and from booking and the final tickets and everything they handle as some of us find it difficult to print... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
- 01884 798101
4.9
Excellent
749 reviews
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Reply from Hays Travel - Tiverton
Thank you for the lovely review!! You are going to have a brilliant time!!
We will see you soon!!
Tom :)
Bec is an excellent
Bec is an excellent, professional colleague. Efficient and thorough as usual
December 27, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Pleasant knowledgeable and helpful…
Pleasant knowledgeable and helpful member of staff.
December 23, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Hannah was very patient helping us with…
Hannah was very patient helping us with the ryanair app.
December 3, 2025
Reply from Hays Travel - Tiverton
Thank you for leaving your feedback for us! We are glad to hear that we are of help and we look forward to assisting in the future!
Hannah | Travel Consultant
Easy booking.
Informative.Anne had gone out of her way to prepare the ground having contacted necessary people to have things on hold.
While there phone call with Riviera and booking achieved.
December 7, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you for your feedback of our Tiverton store. We are happy you had such a great experience.
Pleasant, helpful and efficient staff
Staff at this branch are always pleasant and helpful. This booking was more straightforward than some of ours have been, but still took quite a time and Hannah was both patient and efficient. We were very glad we weren't trying to do it ourselves!
December 4, 2025
Reply from Hays Travel - Tiverton
Thank you for your lovely review of Hannah and our Tiverton store. We look forward to welcoming you again :)
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Agent extremely helpful
Agent extremely helpful, listened to what we wanted and made good suggestions.
November 29, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Tom was great
Tom was great! Organised 15 of us to Spain next year! Looked at lots of different options for us! Will definitely book with him again!
November 19, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Great service as always at the Tiverton…
Great service as always at the Tiverton branch!
Tom attended to our daughter-in-law's cruise booking, while Rebecca booked 2 cruises for my wife and I. It's reassuring that whatever member of staff assists you, you always get friendly, knowledgeable service.
November 23, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service that Hannah and Tom gave you :)
Hannah
The staff were very helpful at…
The staff were very helpful at answering any questions or queries I had. They offered expert advice from experiences and remediation other clients or staff had experienced. They were happy to wait until I was ready to book, no pressure, just wanted me to be happy with my choice. Excellent staff.
November 21, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Very helpful agent
Very helpful agent - Tom - who worked out a great price, matching an online price, for a trip for 4 to Paris. Quite a few changes and emails and calls later because we are two couples needing particular facilities, the holiday was booked. Well done Hays once again - superb work Tom!
November 20, 2025
Reply from Hays Travel - Tiverton
Thank you so much for this lovely review! Hope you have a lovely trip! We will see you soon!
Tom :)
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Staff are welcoming and always very…
Staff are welcoming and always very efficient.
Well done Rebecca
November 9, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Smooth Efficiency. Very helpful,efficient and happy member…
Very helpful,efficient and happy member of staff who made booking easy.
November 14, 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Incredible Travel Agents
I recently lost my husband and my son, who recently moved to New Zealand wants me to go to them for Christmas. I was worried about organising the trip to Heathrow and went into your Tiverton branch. The staff in there were so welcoming and so helpful. They organised the trip down, booked me into a Premier Inn nearby and then asked if I had the documentation needed. I had not heard of Etsa or the other one. They explained that I couldn't get on the planes without them. My whole trip would not have happened but for them. I cannot praise them enough.
November 7, 2025
Reply from Hays Travel - Tiverton
Hi Shelagh, thank you so much for your review!! It was lovely meeting you and thank you for being so patient. I hope you have the best time in New Zealand seeing your son. Piper
The staff were amazing they were polite…
The staff were amazing they were polite and nothing was to much trouble I wouldn't book any where else great choices and they give you wat you ask for
November 6, 2025
Reply from Hays Travel - Tiverton
Thankyou for the lovely review! We’re thrilled you are pleased with our team and service, we look forward to booking your next trip!
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