The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
Company replied
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The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
Company replied
I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
We met with Kate in the Tiverton office who had made some enquiries on our behalf about a cruise. She was very well informed ,helpful and made the booking process straight forward. We were also offe... See more
Company replied
all staff so helpful in every way.Friendly smiles .so experienced .I always go in personally and from booking and the final tickets and everything they handle as some of us find it difficult to print... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
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Staff are always helpful and friendly.
They do their best to make finding and booking a holiday as easy as possible. This time I knew where I wanted to go but I the bast I've not been sure and they are good at finding options for you to choose from.
Thank k you Hays travel Tiverton

Reply from Hays Travel - Tiverton
Great to talk direct to a person ..
Friendly knowledgeable staff
Very helpful

Reply from Hays Travel - Tiverton
Hannah was very informative of what was available to suit our needs as we are going with 3 other couples ,and got the holiday we want. All the agents were very friendly and polite.

Reply from Hays Travel - Tiverton
Hannah did a great job at booking our group cruise & stay 😎

Reply from Hays Travel - Tiverton
Rebecca always helpful amd friendly. Very patient to look through the different areas of the hotel, regardless of how long it takes. I keep going back to hayes for all of our holidays because you always get a good price on your holiday and everyone is always so welcoming.

Reply from Hays Travel - Tiverton
Customer service excellent and friendly staff

Reply from Hays Travel - Tiverton
Trying to organise and book our dream safari and beach holiday was a bit of a rollercoaster ride. Becca from Hays Tiverton did a brilliant job in finding two itinerary’s for us to compare. After deciding which one we’d prefer with a little bit of tweaking she had just about got it spot on. We decided to go for it and book our dream holiday. Then the fun began, there were a few issues with the supplier of the safari. I was beginning to feel like it was not going to happen. But with Becca’s expertise she managed to sort things out. Everything is now booked and I can’t wait for it all to happen. Thank you Becca for your perseverance.

Reply from Hays Travel - Tiverton
Always helpful whether you buying a big holiday or National Express coach journey. Roomy office.

Reply from Hays Travel - Tiverton
Excellent service from the tiverton branch always give helpfully service .Hannah is brilliant she helped me with my australian trip put my mind at ease all done no problem .I have also booked many a trip with a neighbour will never go anywhere else thankyou Hayes Travel Tiverton 😊

Reply from Hays Travel - Tiverton
Phoned to book a cruise i had seen on line at a great price.Becca actually found a better deal for that cruise which was an upgrade to balcony cabin for approx £1-50p a night each well done Thank You

Reply from Hays Travel - Tiverton
What a wonderful day, just went for a look and ended up booking a holiday for early next year to get rid of the winter blues.

Reply from Hays Travel - Tiverton
Staff member take their time to talk and discuss everything with you, they are a friendly and helpful

Reply from Hays Travel - Tiverton
Prompt,polite and very helpful attention and advice.

Reply from Hays Travel - Tiverton
Took the time to find the right holiday for me

Reply from Hays Travel - Tiverton
All the staff are very helpful & knowledgeable about countries. If they don't know the answer straight away they will find out for you

Reply from Hays Travel - Tiverton
Good staff running the Tiverton Branch . Well informed and they communicate with each other well' so when you contact a person they know what is to be done when another is off. Used them this time to do a group booking of ten and Kate P has managed everything to date perfectly, while the booking was being placed over a period of a couple of days , Well done Tiverton Branch .
looking forward to a lovely trip in 2026.

Reply from Hays Travel - Tiverton
Had the best team member help us book our next holiday explained everything to us definitely would book with hays again

Reply from Hays Travel - Tiverton
I was greeted by a friendly girl called Charlotte who made finding and booking a holiday a very pleasant and easy experience Especially as it was a last-minute one

Reply from Hays Travel - Tiverton
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