Hays Travel - Topsham Reviews 

476
TrustScore 5 out of 5

4.9

16 Fore Street, EX3 0HF Topsham, GB


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Rated 5 out of 5 stars

As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more

Company replied

Rated 5 out of 5 stars

Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more

Company replied

Rated 5 out of 5 stars

All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!

Company replied

Rated 5 out of 5 stars

Topsham Hays colleague Claire was very welcoming, knowledgeable and helpful. Walked in only intending to get some holiday ideas, and walked out shortly afterwards with holiday and airport parking book... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 16 Fore Street, EX3 0HF, Topsham, United Kingdom

  • 01392 876113

4.9

Excellent

TrustScore 5 out of 5

476 reviews

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4.9

All reviews

(476)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

We were offered a holiday matching our…

We were offered a holiday matching our request for every thing asked for, at a price which was good and we were happy with. We received service with a smile. Thank you

May 20, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

So glad we could sort your return family trip. What a lovely thing to look forward to. Thank you for your continued loyalty and the 5* review. Best Wishes, Karra :)

Rated 5 out of 5 stars

Really helpful girls you would be silly…

Really helpful girls you would be silly not to book with them. Definitely will be back to book more ✈️

May 17, 2026
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Reply from Hays Travel - Topsham

Thank you for the lovely 5* review, it was lovely meeting you and getting your trip all booked up! Best wishes- Team Topsham :)

Rated 5 out of 5 stars

Nadine is a superstar!

Nadine has been truly outstanding with her knowledge, her experience in the industry and her warm nature, she made our booking experience from start to finish very stress free.

May 12, 2026
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Reply from Hays Travel - Topsham

Thank you so much for the 5* review, it was a pleasure being able to book this magical trip for you, Hope you both have a wonderful time 😊

Rated 5 out of 5 stars

Caring staff.

Luci was really helpful and helped us to book our first family holiday abroad.

May 2, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* Review, it was lovely to meet you all. Best wishes - Team Topsham :)

Rated 5 out of 5 stars

Karra at Topsham is amazing

Karra at the Topsham branch is brilliant. Very knowledgeable and helped to make everything smooth and easy. Would strongly recommend Karra to anyone booking a holiday in the future. She really cares about your holiday and is so well travelled that she can really advise you on the best places to visit in each country. It made such a difference having her help and knowledge

May 7, 2026
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Reply from Hays Travel - Topsham

Thank you so very much for your generous and kind 5* review. It was my pleasure to take care of your family for a very well deserved trip. You are heading to a beautiful part of the world and i cant wait to hear all about your adventure. With Best Wishes, Karra :)

Rated 5 out of 5 stars

Friendly and efficient service…

Friendly and efficient service providing competitive packages. It was very convenient to be able to park in the high street for free.

April 29, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Huw, thank you so much for your kind words and for booking with us :)

Rated 5 out of 5 stars

VERY HELPFUL STAFF

April 21, 2026
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Reply from Hays Travel - Topsham

Thank you so much for the 5* review. It was lovely to meet you and hope you have a lovely time. Best Wishes, Karra :)

Rated 5 out of 5 stars

An easy way to book your holiday!

The young lady dealing with us was so helpful. Spent a long time trying to find something that fitted our requirements.
Thanks Karra

April 11, 2026
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Reply from Hays Travel - Topsham

It was so nice to meet with you both and hear your travel stories. I hope that you have a wonderful break and i can assist you again in the future. Best Wishes, Karra :)

Rated 5 out of 5 stars

Excellent service

Excellent service . Extremely helpful and friendly staff. Would highly recommend them at Topsham Hays Travel.

April 12, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* review and coming back to us for assistance with your holiday. Your absolutely going to love where you are heading. Best Wishes, Karra :)

Rated 5 out of 5 stars

Great service

Nadine was very knowledgeable and very patient. She really took the time to make sure the holiday was exactly what we wanted, even when we weren’t sure what we wanted! Thank you 🙏

April 12, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* review and allowing us to take care of such a special trip. We hope that you have a wonderful time and cant wait to hear all about it. Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

Happy friendly staff and customer

Happy friendly staff, very knowledgeable and experienced. We have booked 2 more holidays this year so far at Hays Travel Topsham.

April 10, 2026
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Reply from Hays Travel - Topsham

Thank you for the 5* Review and your continued support with us. Best wishes Team Topsham :)

Rated 5 out of 5 stars

Incredible Karra!

As always Karra goes above and beyond to help me sort out the trip I want. I can't thank her enough for her help and commitment.

March 27, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Lucy, thank you for booking with us and your kind words :)

Rated 5 out of 5 stars
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* review and continued loyalty. We are so pleased you enjoyed the morning and we could find you a lovely late deal option. Best Wishes, Karra :)

Rated 5 out of 5 stars

Very helpful and engaged staff

Very helpful and engaged staff who found a number of suitable holidays designed to meet my needs at various price points within my budget and from which I selected one. Highly recommended. Thank you.

February 28, 2026
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* review. We are so thankful that you are pleased and wish you a wonderful time. Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

I have booked my first trip on my own…

I have booked my first trip on my own after my husband died. I was very anxious the lady helped discuss options and prices as my budget was low. Excellent service thank you Ava topsham branch

February 27, 2026
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Reply from Hays Travel - Topsham

Hi Sue, thank you so much for your kind words, it was a pleasure booking your holiday and lovely meeting you - Ava :)

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