As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more
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Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more
Company replied
All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!
Company replied
Topsham Hays colleague Claire was very welcoming, knowledgeable and helpful. Walked in only intending to get some holiday ideas, and walked out shortly afterwards with holiday and airport parking book... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Fore Street, EX3 0HF, Topsham, United Kingdom
- 01392 876113
4.9
Excellent
477 reviews
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a burden lifted by Hays staff Nadine
It was such a relief to get support in finding a suitable package for my grandson and me to visit Paris
March 4, 2026
Reply from Hays Travel - Topsham
Hi Christen, thank you for your kind words :)
Staff in a he topsham store are mind…
Staff in a he topsham store are mind readers!!
February 28, 2026
Reply from Hays Travel - Topsham
Thank you for the 5* Review Wendy, were glad we could find you the perfect holiday! Best wishes- Team Topsham :)
Everybody in Hays Travel are so…helpful and friendly
Everybody in Hays Travel are so friendly and helpful and never seem to mind how many questions I ask them! They always find the answers.
Having to change my flight because of the war going on was no problem for Lucy - she was right on it and solved it right away - and got my money returned for the previous flight!
March 3, 2026
Reply from Hays Travel - Topsham
Thank you so much for the lovely review Vanessa. I am so glad I was able to get your flight changed! Best wishes - Team Topsham :)
Courtney at Topsham branch of Hays made…
Courtney at Topsham branch of Hays made the experience very straightforward . The staff were collectively knowledgeable giving ideas for future holidays also .
March 1, 2026
Reply from Hays Travel - Topsham
Thank you for the 5* review and lovely words. We really appreciate it. Best wishes- Team Topsham :)
Great and friendly staff
Great and friendly staff, feedback and advice on our cruise we booked, as we are first timers - the advice was not just from Luci that we booked with but also from other staff. Initially when we went in Saturday all the staff were so friendly and helpful, it gave me the confidence to go back and book it!
February 19, 2026
Reply from Hays Travel - Topsham
Thank you so much for trusting us to book your first cruise. We are sure you are going to Love it! Best wishes, Team Topsham :)
Produced information relevant to…
Produced information relevant to holiday I was looking for and helped with bookings.
February 18, 2026
Reply from Hays Travel - Topsham
Thank you for continuing to book with us and the 5* review. Best wishes - Team Topsham :)
Another successful booking
Thanks again to Hays for no nonsense advice and the best outcome. Always fast, efficient and courteous.
February 11, 2026
Reply from Hays Travel - Topsham
I'm so pleased we could get your April trip sorted. We hope that you have a wonderful time. Best Wishes, Karra :)
A good customer service
A good customer service, polite and friendly. They did give me their time when I booked the holiday. When I did enquire I felt a bit rushed and could of been listened to better. An overall good experience.
February 7, 2026
Reply from Hays Travel - Topsham
Hi Lisa - Thanks so much for taking the time to leave feedback. Please do let us know if you have any questions we will be happy to help.
Reply from Hays Travel - Topsham
Hi Ivor, thank you for your kind words :)
Reply from Hays Travel - Topsham
Thank you so much for the 5* review and allowing us to organise this for you. Best Wishes, Team Topsham :)
Excellent service as always
Excellent service fromNadine. She booked us exactly what we wanted.
February 1, 2026
Reply from Hays Travel - Topsham
Thank you so much for the 5* review and your loyalty towards us here in Topsham its very much appreciated. Wishing you a wonderful trip. Best Wishes, Team Topsham :)
Ava @ Topsham is a star
Booked a holiday with Ava at the topsham store, all online. Process took around 10mins. Super helpful 😊
January 29, 2026
Reply from Hays Travel - Topsham
Thank you for taking the time to send us a 5* review. We really appreciate it and glad the process was efficient. Best Wishes, Team Topsham :)
Reply from Hays Travel - Topsham
Thank you so much for coming back to us here in Topsham. You are going to have the most delightful trip. Thank you for the 5* review. Best Wishes, Karra :)
We always receive excellent service and…
We always receive excellent service and patience when changing plans, Haynes Topsham continues to be great support with advice with holidays, in particular Claire and Karra.
January 27, 2026
Reply from Hays Travel - Topsham
Thank you so much for popping in to see us and allowing us to take care of your Holiday plans. We hope that you have a lovely time, Best Wishes, Karra :)
Reply from Hays Travel - Topsham
Thank you very much for the 5* Review, its really appreciated. Best Wishes, Team Topsham :)
Amazing booking experience
Amazing booking experience.
Listened to my requests and provided.
Every part of booking made easy.
Very happy experience
January 25, 2026
Reply from Hays Travel - Topsham
Thank you for the 5* review, we are happy we could making the booking experience easy for you. Best wishes, Team Topsham :)
As always Claire found us the perfect…
As always Claire found us the perfect holiday.
January 24, 2026
Reply from Hays Travel - Topsham
Thank you so much for the kind 5* review that you have taken the time to send us. Best Wishes from us all :)
Allway first class experience,
January 24, 2026
Reply from Hays Travel - Topsham
Thank you so much for the kind 5* review. We really appreciate your support. Thank you for coming to us here in Topsham. Best Wishes from us all :)
Such a straight forward friendly experience …
Such an easy and straightforward process booking our Holiday with Hays Travel such prompt and friendly information from Claire explaining everything and answered my emails within minutes.
We have traveled with Hays Travel before different branch but always had such good and friendly service would definitely recommend.
January 24, 2026
Reply from Hays Travel - Topsham
Thank you so much for the kind 5* review that you have taken the time to send us. We really appreciate the review and your support. Thank you for coming to us here in Topsham. Best Wishes from us all :)
The best way to book a holiday
The people at Hays Travel are charming and efficient and make the whole experience of booking a holiday stress free.
January 22, 2026
Reply from Hays Travel - Topsham
Thank you so much for the 5* review, always a pleasure to book you. We really appreciate it. Best Wishes, team Topsham :)
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