Been following all local Hays for deals, all helpful and booking couldn’t be easier, thank you to Courtney in Topsham. All booked and app downloaded and I’m sure more bookings to come 🙂
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more
Company replied
Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more
Company replied
All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Fore Street, EX3 0HF, Topsham, United Kingdom
- 01392 876113
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best way to book a holiday
The people at Hays Travel are charming and efficient and make the whole experience of booking a holiday stress free.

Reply from Hays Travel - Topsham
Having used Hays travel before
Having used Hays travel before, we didn’t look anywhere else.
This time we used the Topsham branch.
The young lady listened to our ideas of what we wanted & helped us on our chosen holiday.
Very happy.

Reply from Hays Travel - Topsham
So helpful
So helpful with all my requests for my holiday, nothing was too much trouble. Karra was so friendly and kind, I’ll definitely be back for my next trip

Reply from Hays Travel - Topsham
We always use Hays at Topsham
We always use Karra Chandler at Hays, Topsham Branch. She knows exactly what we would enjoy and always delivers

Reply from Hays Travel - Topsham
Karra was great
Karra was, as ever, extremely helpful, very clear explanation as to what she was doing and good liaison with the Travel company

Reply from Hays Travel - Topsham
Hays Travel Review
The person I saw (Claire) was extremely helpful and very friendly.

Reply from Hays Travel - Topsham
Courtney was amazing and explained…
Courtney was amazing and explained everything clearly and now we are excited to go away on our holiday

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
Met by a warm welcome
Met by a warm welcome. Went extra mile to try and get a change to our booking

Reply from Hays Travel - Topsham
Thank you Courtney from hays travel in…
Thank you Courtney from hays travel in Topsham with all your help with booking our trip you made it easy 😊

Reply from Hays Travel - Topsham
Christmas trip
Claire helped me book a Christmas trip to Copenhagen over messenger. She was quick with responding and made the experience very simple.

Reply from Hays Travel - Topsham
Claire was very helpful with my flight…
Claire was very helpful with my flight booking. Unfortunately because of her day off the price went up by more than £100.

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
Friendly and approachable staff team
Friendly and approachable staff team. Claire was very knowledgeable and able to guide us through options available for the holiday we were interested in. Lovely to go in and speak to someone rather than book online. Good price and options for chosen holiday.

Reply from Hays Travel - Topsham
A pleasant and satisfactory booking…
A pleasant and satisfactory booking experience.
All explained clearly.

Reply from Hays Travel - Topsham
Top notch 1st class service
We return again and again...always 5 star service...we outlined our requirements..and "Kapow Splat"...Karra came up with suggestions..."what a star!!"...so we have booked up for two holidays in 2026..l cannot find fault in anything Topsham Hays does for us ..thank you ..thank you

Reply from Hays Travel - Topsham
Nadine was most helpful and positive…
Nadine was most helpful and positive ref. the booking. I hope this continues.

Reply from Hays Travel - Topsham
Initially told the holiday we asked…
Initially told the holiday we asked about was sold out but then told it wasn't. Asked fore email address to be added to the booking but still hasn't been.

Reply from Hays Travel - Topsham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







