Been following all local Hays for deals, all helpful and booking couldn’t be easier, thank you to Courtney in Topsham. All booked and app downloaded and I’m sure more bookings to come 🙂
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more
Company replied
Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more
Company replied
All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Fore Street, EX3 0HF, Topsham, United Kingdom
- 01392 876113
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The information given was clear and…
The information given was clear and precise so we could come to decision of the holiday we wanted.
The staff are always ready to help (even after the holiday was booked) any questions we have are answered
And dealt with ,
I have booked a number of holidays with hays travel and have had great experience every time

Reply from Hays Travel - Topsham
So happy
Open and honest conversation on discussing the holiday I was thinking of booking, listening to what my needs and expectations were and spending the time to help me achieve them . I am more than happy with the service I received
Karra really knows her job and so easy to talk to

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
We found the member of staff very…Helpful
We found the member of staff very helpful and knowledgeable. Making booking our holiday choices very easy. I would book with Hays again, and would recommend them to friends.

Reply from Hays Travel - Topsham
How efficient the staff
Efficient friendly and helpful in every aspect of booking etc

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
From the welcome on the telephone from…
From the welcome on the telephone from the really lovely welcoming Ava to the super helpful Nadine, my experience of booking yet another break through Hays Topsham was as easy and stress free as always. Thanks so much ladies x

Reply from Hays Travel - Topsham
Very professional outfit
The professional way in which the agent carried out the booking making me feel assured I had not forgotten anything.

Reply from Hays Travel - Topsham
Excellent service
Excellent service, as always from Hays Travel Topsham. Friendly, knowledgeable, informative and efficient.

Reply from Hays Travel - Topsham
Ava at hays travel Topsham
Ava was amazing
Very helpfull as this was my very first time booking a holiday as a surprise for my husband

Reply from Hays Travel - Topsham
The team at Hayes in Topsham are always…
The team at Hayes in Topsham are always friendly and very helpful. They go out of their way to try and assist and best of all its not 'hard sell' so you can go and consider all aspects before deciding which holiday is best for you.

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
Karra is knowledgeable
Karra is knowledgeable, friendly & helpful. Able to sort all our queries quickly & effectively

Reply from Hays Travel - Topsham
Nadine was really friendly and helpful
Nadine was really friendly and helpful. She reflected on her own experiences of holidaying with a family of similar ages to ours. Nadine understood our requirements and looked at all options and was really patient as we dithered!

Reply from Hays Travel - Topsham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







