Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
Company replied
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Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
Company replied
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... See more
Company replied
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... See more
Company replied
Emma was very professional and patient we where there about 1.30hrs was even given a cup of tea Won't book a holiday with any other company
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
49 Union Street, TQ1 1ET, Torquay, United Kingdom
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Very helpful staff, Ruth specifically was amazing! Great prices as well.

Reply from Hays Travel - Torquay
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel very comfortable. We booked and later took in our passports as Hays dealt with check in.
We were so pleased with their service we booked 2 more holidays with them within the week.
Incidentally, we met a couple who told us they did their own booking for the same holiday as us and it cost them £1500 more.

Reply from Hays Travel - Torquay
We had previously been in to ask about a location for a holiday. This was followed up by a email and options. We came in to confirm our chosen holiday options.Abbie and Ruth where amazingly helpful.

Reply from Hays Travel - Torquay
Emma made the experience very straightforward. I explained what I wanted. A choice of Cyprus or Lake Garda. She searched and emailed me 4 options and I went in the following day to book Lake Garda. I have been in again with my passports as Hayes do the check in. I would not go anywhere else to book a holiday. The service is exemplary.

Reply from Hays Travel - Torquay
Abbie was great. Really helpful and even put up with me changing my mind. Answered all my questions. 6 quotes in total and our surprise holiday for the kids is now booked. Thanks Abbie. Everyone I spoke to were really helpful.

Reply from Hays Travel - Torquay
Jasmine was amazing she found us our dream holiday at an affordable price excellent customer service she is a credit to the business

Reply from Hays Travel - Torquay

Reply from Hays Travel - Torquay
Ruth was brilliant
. Knew the budget and came up with brilliant options . Definitely recommend

Reply from Hays Travel - Torquay
I seen what i wanted on Hays Torquay site and Ruth sorted every thing out for me. Nothing was a problem.

Reply from Hays Travel - Torquay
My parents and I went in looking for a weeks holiday in the sun. We were open to different places. Emma was extremely friendly and very knowledgeable. She gave us great advice and booking was so simple.

Reply from Hays Travel - Torquay
Great customer service, really helpful, friendly and very quick at responding to my messages!
Thanks so much

Reply from Hays Travel - Torquay
When I first enquired they were very thorough in explaining everything to me, when it took some time to decide and ask 1 million questions they were very patient and very thorough with their answers, and I couldn’t have had a better experience

Reply from Hays Travel - Torquay

Reply from Hays Travel - Torquay
Carly was fantastic helped us sort everything thank you so much Carly

Reply from Hays Travel - Torquay
Abbie and Jasmine both listened to what I wanted and came up with an exciting holiday which I’ve now booked through them.

Reply from Hays Travel - Torquay
We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I.
After spending several holidays in the canneries, we wanted a change and Ruth was so helpful finding us a holiday she knew we’d be comfortable with, checking the landscape and the area around the hotel making sure we would have everything we would need. We will always put our trust in this very experienced and helpful lady. Thank you so much Ruth.

Reply from Hays Travel - Torquay
I always return to Hay's Travel specifically to see
Carly as she is so helpful and nothing is ever too
much trouble for her to give us the help we need.

Reply from Hays Travel - Torquay
We felt that our enquiry was a top priority and we were helped to find the best holiday on offer with the facilities and servives that we had hoped for.

Reply from Hays Travel - Torquay
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