I received exceptional service from Hannah at Totnes. She went to considerable lengths with my initial plan for a trip to Canada ; when that fell through (no fault of hers) she displayed an equally fr... See more
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We received a friendly welcome, were attended to immediately and all our initial enquiries were answered. We declined a follow up call from them and this was respected. We went away to consider our ch... See more
Company replied
We went to Hays Travel, Totnes, to discuss a possible holiday abroad. Danielle was extremely helpful. we had curtain requirements as we wanted a local airport and also a quiet destination. After a sho... See more
Company replied
Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to decidin... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 Fore Street, TQ9 5RU, Totnes, United Kingdom
- 01803 865012
4.9
Excellent
235 reviews
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Georgia in Totnes was very helpful
Georgia in Totnes was very helpful, professional and patient, making it easier to go through Hays then book on line. It is lovely when the stress is taken away from booking flights and hotels leaving you free just to enjoy yourself.
July 23, 2024
Reply from Hays Travel - Totnes
Thankyou for your great feedback, We all hope you have an amazing holiday and cant wait to see you again in store
Best Regards
Russ
Knowledgable and friendly staff.
July 6, 2024
Reply from Hays Travel - Totnes
Thank you for your kind words! We're so glad you found our staff helpful and friendly.
Russell took the time to find the right…
Russell took the time to find the right booking
June 30, 2024
Reply from Hays Travel - Totnes
We're so glad to hear that you had a positive experience. We appreciate your kind words about Russell's dedication to finding the perfect booking for you.
Kind Regards
Atlanta
Brilliant well informed travel agent of…
Brilliant well informed travel agent of choice always seems to find the right deal for us.
June 25, 2024
Reply from Hays Travel - Totnes
Thank you for your kind words. We're delighted to hear that you find our travel agents knowledgeable and helpful. We appreciate your continued business.
Kind Regards
Russ
Reply from Hays Travel - Totnes
Hello
Thank you so much for your kind feedback. We hope you have a fantastic time.
Kind regards
Atlanta
Branch Manager
Reply from Hays Travel - Totnes
Thank you so much for your kind feedback. I will pass your comments onto Russell who will be thrilled.
Kind regards
Atlanta
Branch Manager
Reply from Hays Travel - Totnes
Hello,
Thank you so much for taking the time to leave us feedback. We appreciate it so much.
Kind regards
Atlanta
Atlanta at the Totnes branch
Atlanta at the Totnes branch, was very thorough to ascertain what type of holiday we were after. And soon found a destination to suit our needs. Thank you.
May 29, 2024
Reply from Hays Travel - Totnes
Hello
Thank you so much for your kind feedback.
It was a pleasure booking your holiday, and I hope you have an amazing time!
Kind Regards
Atlanta
Branch Manager
Brilliant customer service as usual
Brilliant customer service as usual, friendly, patient, helpful, informative, and good humoured - everything you could wish from a travel agent and just as I've always received from hays which is why I wouldn't go to any other travel agent.
May 22, 2024
Reply from Hays Travel - Totnes
Thank you so much for your kind feedback. I will pass your comments onto Charlotte who will be thrilled.
Kind regards
Atlanta
Branch Manager
The staff at Hays Travel,Totnes
The staff at Hays Travel,Totnes, are very helpful and friendly.
Atlanta is partically good and goes that extra mile,so we leave feeling we have been well looked after.
Thankyou
May 15, 2024
Reply from Hays Travel - Totnes
Hello,
Thank you so much for your kind feedback. It is always a pleasure to speak with you both. I look forward to seeing you soon.
Kind regards
Atlanta
Branch Manager
Friendly and efficient
Friendly and efficient. Searched the planned holiday before so booking it was easy. Very happy. Always use Hayes Travel ⭐️⭐️⭐️⭐️⭐️
May 19, 2024
Reply from Hays Travel - Totnes
Hello
Thank you for your kind feedback.
We hope you have a lovely holiday.
Kind regards
Atlanta
Branch Manager
very helpful
May 10, 2024
Reply from Hays Travel - Totnes
Thank you for your kind feedback.
We hope you have a lovely holiday.
Kind regards
Atlanta
Branch Manager
Superb service!
We had the most excellent, professional and impressive service from Kate, who spent a great deal of time in resolving our demanding requirements! All done with much humour, empathy and friendliness.
Its really good to hear that Hays Travel are, very deservedly, a highly successful business and an exemplary employer.
Best regards
Graham and Su Folkerd
May 1, 2024
Reply from Hays Travel - Totnes
Thank you so much for your kind feedback.
I will pass on your comments to Kate, and her manager who will be thrilled.
Kind regards
Atlanta
Branch Manager
Madeira - one to look forward to!
Love going into HAYS Travel as all of the staff are only too pleased to help find the right holiday. This time I really didn’t want to drive myself to Bristol airport so I was introduced to Titan holidays. As I was making plans for next year at first I was offered flights from Heathrow which would have been a no no. But after a couple of days Russel secured me a flight from Bristol as advertised so holiday going ahead. Result!
April 21, 2024
Reply from Hays Travel - Totnes
Hello,
Thank you so much for your kind feedback!
We hope you have an amazing holiday.
Kind regards
Atlanta
Branch Manager
Such a great service
Such a great service. Atlanta went above and beyond finding me a cruise deal. Very excited. Great customer service. 5 stars 🌟 knowledgeable, patient, helpful and quick to deliver on the brief I'd given. Brilliant.
April 28, 2024
Reply from Hays Travel - Totnes
Hello
Thank you so much for your kind feedback.
I will pass on your comments onto Atlanta, who will be thrilled. We hope you have an amazing time!
Kind regards
Russell
Assistant Branch Manager
Very helpful assistant and took away…
Very helpful assistant and took away everything I needed to know.
April 18, 2024
Reply from Hays Travel - Totnes
Hello
Thank you for your kind feedback. We hope you have an amazing holiday!
Kind regards
Atlanta
Branch Manager
Reply from Hays Travel - Totnes
Hello
Thank you so much for your feedback! We hope you have an amazing holiday.
Kind regards
Atlanta
Very helpful and efficient
April 20, 2024
Reply from Hays Travel - Totnes
Hello,
Thank you for your kind feedback. I will pass your comments onto Georgia who will be thrilled.
Kind regards
Atlanta
Branch Manager
Great company and some good bargains to…
Great company and some good bargains to be had. Just booked my fourth holiday with them
April 23, 2024
Reply from Hays Travel - Totnes
Hello,
Thank you for your kind feedback. I will pass your comments onto Georgia who will be thrilled.
Kind regards
Atlanta
Branch Manager
So helpful from the minute I walked in the shop
So helpful from the minute I popped into the shop and booked the holiday. A real bargain.
April 4, 2024
Reply from Hays Travel - Totnes
Hello,
Thank you so much for your kind feedback. We hope you have an amazing time in Morocco!
Kind Regards
Atlanta
Branch Manager
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