I walked into the shop in Totton, first ever time in a travel agents and spoke to Aimee. She immediately put me at ease and helped me find the perfect holiday for my family with in the budget I... See more
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See what reviewers are saying
We booked our last-minute holiday to Walt Disney World in Florida with the wonderful Natasha of the Totton branch who patiently walked us through all of the details, managed to secure us a preferred r... See more
Company replied
My daughter in-law booked the holiday for us. Sorry we couldn’t be there. Put I have booked other holidays with you before. Thank you for sending us all the information we need after it was completed... See more
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The staff are always friendly and helpful. Ammie always manages to find the perfect holiday and arranges everything from the accommodation, car parking and insurances for us. Cannot thank her enoug... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Commercial Road, SO40 3BX, Totton, United Kingdom
- 02380984251
4.9
Excellent
373 reviews
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Am most pleased.
Hi, booked a holiday with Lyn, minimum of fuss and maximum of efficiency, hope the weather is as great!!
January 10, 2025
Reply from Hays Travel - Totton
Thank you so much for your kind words! we hope the weather is fab for your holiday!
Reply from Hays Travel - Totton
Good Morning, Thank you so much for your kind review, Aimee
Great team in Totton office simply…
Great team in Totton office simply true no need to say more
January 12, 2025
Reply from Hays Travel - Totton
:) thankou
Great service
Our experience was brilliant we sorted out our holiday with Lin or Linda she was very helpful from start to finish, it was our first time with Hays we were recommended and we’re not disappointed .
January 15, 2025
Reply from Hays Travel - Totton
Thank you so much for you review, I really Appreciate this. Hope to see you soon, Lin
Lovely helpful staff
I went in with what I thought would be a complicated request for travel arrangements. I went away & within a hour it was all sorted. Needed a few tweaks for my personal preferences. Lovely helpful staff
January 9, 2025
Reply from Hays Travel - Totton
Thank you, so much for your review I really appreciate this. Kind Regards Lin
Friendly, attentive agent
Friendly attentive agent Lin adressing a complicated travel request.
January 8, 2025
Reply from Hays Travel - Totton
Thank you for your lovely review, can't wait to see the photos
Kind Regards Lin
Reply from Hays Travel - Totton
Thankyou for taking the time to write a review :)
The ease of the booking process.
December 29, 2024
Reply from Hays Travel - Totton
Thankyou for taking the time to write a review. :)
We booked two holidays
We booked two holidays, one a quick winter sun break, the other a significant anniversary. The travel agent understood our needs and created what appear to be two very appropriate holidays.
Thank you a very effective service.
January 3, 2025
Reply from Hays Travel - Totton
Thankyou for your review :)
Staff were really friendly and helpful
Staff were really friendly and helpful, answered our enquiries and made booking our cruise very easy.
December 29, 2024
Reply from Hays Travel - Totton
Thankyou for your review :)
Tryyed and tested and staff are trusted…
Tryyed and tested and staff are trusted by there honestly
January 1, 2025
Reply from Hays Travel - Totton
Thank you for your kind words. We're so happy to hear you had a positive experience with us. Many Thanks Natasha :)
Hays travel in totton Aimee fives star…
Hays travel in totton Aimee fives star she is lovely and helpful from Colin Michelle.
January 1, 2025
Reply from Hays Travel - Totton
Thank you for your kind words. We're so happy to hear you had a positive experience with us. We appreciate your feedback and we look forward to assisting you with your future travel plans. Many Thanks Natasha :)
Reply from Hays Travel - Totton
Thank you for your kind words. We're so happy to hear you had a positive experience with us. We appreciate your feedback and we look forward to assisting you with your future travel plans. Many Thanks Natasha :)
Reply from Hays Travel - Totton
Thankyou for taking the time to write a review :)
Helpful with changes
December 20, 2024
Reply from Hays Travel - Totton
Thank you for leaving us a review, thank you for your kind words, we hope you have a great holiday. Many Thanks
Natasha
Booking
Booking 9OK
Nothing special.
Not too happy being told on booking p and o don't honour blue light card.
I know they do by allowing more cabin spend as I have done this on previous cruises.
November 20, 2024
Reply from Hays Travel - Totton
Sorry you felt this way, Thankyou for taking the time to write the review. :)
All the staff are friendly and really…
All the staff are friendly and really helpful. Amy has been wonderful and patient helping to organise our trip
November 23, 2024
Reply from Hays Travel - Totton
Good Afternoon, thank you so much for your review. It's always lovely to receive great feed back.
Hope to see you again soon. Kind Regards Hays Travel Totton
Lin, Totton Branch
Lin, Hays Totton was very helpful and friendly. The process was very smooth and Lin booked exactly what we wanted. thanks
November 24, 2024
Reply from Hays Travel - Totton
Thankyou :)
Very friendly and extremely helpful as…
Very friendly and extremely helpful as always
November 19, 2024
Reply from Hays Travel - Totton
Thank you so much for your lovely comments.
Reply from Hays Travel - Totton
Thank you for your kind words. We're so happy to hear you had a positive experience with us. We appreciate your feedback and we look forward to assisting you with your future travel plans.
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