We can’t thank Teena enough for all her help in booking our holidays. She arranged a fabulous cruise for us and made the whole process so easy and stress-free. She has also booked our trip to C... See more
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All went well: I got an advice I needed on the holiday, chosen the destination, hotel and the dates of the journey. I received lots of attention from the advisor Lynsey ( Troon Hays Agency) Thank you... See more
We went into the office to book a holiday with Lynsey on Thursday and she was on a day off. One of the other girls took our name and told us next day for Lynsey. We were greeted with a lovely smile an... See more
Company replied
First time booking through Hays travel and defo won’t be my last .Teena who we saw went over and above helping us to find the perfect deal . Her colleague Linzi also helped , They were both so friendl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7a Church Street, KA10 6AU, Troon, United Kingdom
- 01292840295
4.9
Excellent
247 reviews
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Reply from Hays Travel - Troon
Thank for this kind review
Teena in the Troon branch was extremely…
Teena in the Troon branch was extremely helpful and spent a lot of time ensuring we found a holiday that matched all of our requirements , which were many . Her knowledge of the different resorts , having been to them herself , gave us a valuable insight to places we haven’t already visited.
May 3, 2026
Reply from Hays Travel - Troon
Thank you for your lovely review 😍
Reply from Hays Travel - Troon
Thank you for the review
Exceptional service
Teena was friendly, professional and very helpful. Happy to check out and answer all our queries about package. Gave us advice about the area along with pros and cons about different locations to stay. Would not have been able to book without her and would definitely return for advice about future holidays
April 15, 2026
Reply from Hays Travel - Troon
Thank you for the lovely review, very much appreciated
Incredibly positive
Incredibly positive - was very impressed - all very easy and intuitive. Clearly very professional and experienced.
April 15, 2026
Reply from Hays Travel - Troon
Thank you for the kind comments
The agent Lindsay was extremely…
The agent Lindsay was extremely helpful, knowledgeable and friendly. She even gave up her lunch break to assist us. Excellent agent.
April 14, 2026
Reply from Hays Travel - Troon
My pleasure :) Thank you so much for the kind review.
From start to finish Lyn̈dsey did a…Three city holiday
From start to finish Lyn̈dsey did a fantastic job. We walked in with places and hotels we wanted to travel to and our requests were dealt with expertise and friendliness. We have used Hays on numerous occasions and have felt confident in what they do.
April 10, 2026
Reply from Hays Travel - Troon
Thank you so much for taking the time to complete this review :)
Really appreciate your kind comments.
Lovely wee store
Lovely wee store, with really helpful staff. Ashley is lovely would recommend to others, and use again.
April 8, 2026
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Staff was very helpful sorry forgotten…
Staff was very helpful sorry forgotten name! She couldn’t have done much more for us thank you
April 1, 2026
Reply from Hays Travel - Troon
Hi Ladies,
It was Lovely to help plan your break away,
Teena x
Lynsey was very helpful and managed to…
Lynsey was very helpful and managed to arrange a holiday for us
March 31, 2026
Reply from Hays Travel - Troon
Thank you very much for the kind review :)
Linsey always comes through for us.
We went into Hays Travel - Troon specifically to book a holiday through Linsey. We met her on her way out (she thought that we were only passing by) and she stopped to say hello. When she found out we were coming to book a holiday she did an about turn. It was the agents new opening after a refit, and we were welcomed by the staff, offered tea, coffee, prosecco, and sweets, a very nice welcome. After a wee while searching we settled on a holiday to Tunisia for 10 days, all inclusive, and at a good price (as always).
March 17, 2026
Reply from Hays Travel - Troon
Thank you so much for this kind review. We truly appreciate you taking time out to complete it. Thank you again for you booking always a pleasure :)
Holiday
Lynsey is a credit to the company she made us feel so at ease booking our holiday, she definitely knows her stuff . We have never been to Tunisia before so very excited.
January 28, 2026
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Amazing customer service from Teena 👌😊
February 28, 2026
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Friendly and very helpful.
February 27, 2026
Reply from Hays Travel - Troon
Hi John,
We appreciate you sharing your kind words; we're so happy we could provide such helpful and friendly assistance to you.
Troon, Hays Travel
Superb customer service
Lynsey is always so helpful and her customer service is exceptional
February 26, 2026
Reply from Hays Travel - Troon
Thank you for the lovely comments Alison, always my pleasure :)
the staff are always friendly and…
the staff are always friendly and knowlegable and go out of there way to help you book your holiday and you always leave with a smile knowing your in safe hands.
February 17, 2026
Reply from Hays Travel - Troon
We appreciate you sharing your kind words about our team's friendly and knowledgeable service. We're so glad you feel confident when booking with us! x
Troon, Hays Travel
The manageress Lynsey was excellent as…
The manageress Lynsey was excellent as usual..
Very professional and explained everything very clearly.
Credit to your Company
February 11, 2026
Reply from Hays Travel - Troon
Thank you so much for the lovely comments, always a pleasure.
Friendly and sorted exactly what I was…
Friendly and sorted exactly what I was looking for at a good price
January 22, 2026
Reply from Hays Travel - Troon
Cheryl,
We are so pleased we could find exactly what you were looking for at a good price with our friendly service. Thanks for your review!
Hays Travel
I have booked a few trips through Hays…
I have booked a few trips through Hays in Troon and Teena and her colleagues are amazing , so helpful and friendly . Teena has once again exceeded my expectations with the perfect hotels for me and my girlfriend for our dream trip . Thank you
January 21, 2026
Reply from Hays Travel - Troon
Stuart
We're so happy to hear about your wonderful experience with Teena and our team in Troon. It's great to know we could exceed your expectations and help plan your dream trip!
Hays Travel
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