Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more
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The staff are always amiable and make an effort to get the holiday I require. Mollie was really nice and provided plenty of options and advice where necessary. Thanks to all the staff over many years... See more
Company replied
I love Hays travel Wallasey. I have been booking holidays with them for years. I recently booked my own online and to be honest when my partner and I decided to book another I grabbed my car keys and... See more
Company replied
Amazing service from mollie very happy polite young girl nothing was to much trouble went above and beyond for us and all The girls at hays travel liscard are so welcoming will be back for future hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Liscard Way, CH44 5TL, Wallasey, United Kingdom
- 01516 391857
4.9
Excellent
802 reviews
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Welcoming staff
Welcoming staff, informative and helpful
Amy was great helping me book my holiday
June 5, 2026
Reply from Hays Travel - Wallasey
Thank you for your kind words! It was a pleasure too book your holiday and we look forward too seeing you again.
Kind Regards,
Hays Travel Wallasey
Laura was very helpful and advised when…
Laura was very helpful and advised when needed. She was patient with our requests for things and contacted the travel company to confirm them the same day.
Excellent service
June 4, 2026
Reply from Hays Travel - Wallasey
Hi Catherine,
Many thanks for your wonderful review
:o)
The staff are very friendly and professional
The staff are very friendly and helpful. I had a problem with an online booking and it was sorted out quickly.
May 17, 2026
Reply from Hays Travel - Wallasey
Thank you for your kind words! I am glad we could get it all sorted for you.
Kind Regards,
Hays Travel Wallasey
Amy was a true professional very kind…
Amy was a true professional very kind caring and polite. She helped us decide where to go in Paris and sorted everything for us. Highly recommend Amy as she made us feel at ease .
Thank you 😊
June 3, 2026
Reply from Hays Travel - Wallasey
Hi Angela,
Thank you for taking the time to leave positive feedback! I am so glad you were pleased with your experience with Amy.
Kind regards,
Hays Travel Wallasey
Bit expensive compared to sone online…
Bit expensive compared to sone online vacations but family of 30 going hope we all got the
May 30, 2026
Reply from Hays Travel - Wallasey
Hi Alan,
I'm sorry that you felt unhappy about booking this holiday and have offered Amy just a 3 star review. The pricing however is out of our control and is set by all tour operators.
I have tried calling you to discuss further and left you a voicemail, if you would like to call me back your more than welcome to.
Thanks Laura
Branch Manager
Thanks to Grace (Wallasey - Hays)
Massive thanks to Grace at the Wallasey Hays store for arranging a booking on the Cunard Four Queens sailing. I was travelling (on a Hays booked Marella cruise) when the massively popular event went on sale, but despite tricky logistics Grace went out of her way to get us a great cabin on the sell out sailing.
May 20, 2026
Reply from Hays Travel - Wallasey
Hi Su,
It was a pleasure to get you booked onto the sailing, thank you so much for taking the time to leave feedback, it is much appreciated!
Kind regards,
Grace 😊
The best travel agents around
The best travel agents around, would not go anywhere else - the girls are so friendly and helpful and always manage to get me the best deal on my holidays. Thank you so much 🩷
May 31, 2026
Reply from Hays Travel - Wallasey
Thank you so much Grace for your kind review. It is much appreciated and it was a pleasure to get your holiday booked.
Thanks x
Listening and helping sort things
May 31, 2026
Reply from Hays Travel - Wallasey
Thank you very much for taking the time to leave a review. It is much appreciated.
Kind regards
Grace
Reply from Hays Travel - Wallasey
Thank you for your lovely review! We look forward too seeing you again in store soon!
Sadie
The girls in Liscard are absolutely…
The girls in Liscard are absolutely amazing. Extremely experienced and helpful. Happy smiling and always willing to look up every enquiry.
May 22, 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review Christine! We really appreciate your feedback :)
very helpful nothing was to much trouble
May 20, 2026
Reply from Hays Travel - Wallasey
Thank you, Mrs Sandalls, for your kind review! It is much appreciated.
Hays Travel Wallasey
Went in to book 2 rooms for wedding
Went in to book 2 rooms for wedding event they where so helpfull in trying ways to get wedding dress on board flight,,also checking different airports to get best price,..we did laugh alot the agent was so helpfull ,we have always had good memories using Hays and will continue
May 26, 2026
Reply from Hays Travel - Wallasey
Thank you so much for this review!
Wedding countdown begins..... :)
Sue was helpful from the first minute
Sue was helpful from the first minute. Nothing was too much trouble & she was very patient with us.
May 21, 2026
Unprompted review
Reply from Hays Travel - Wallasey
Good Morning,
Thank you so much for leaving this review :)
Easy process
Amy, the staff member who helped us was great, we told her what we wanted and when and she did the rest for us. It was lovely and easy and having everything on the app is great.
May 24, 2026
Reply from Hays Travel - Wallasey
Good Morning Mrs Gill!
Thank you so much for this view,
I am so glad you are sorted and Amy could assist
Mollie :)
representative very informative…
representative very informative explained everything and quick in setting up payments and sending emails.
the overall service was very good
May 24, 2026
Reply from Hays Travel - Wallasey
Thank you for your lovely review! :)
Mollie who looked after me was amazing…
Mollie who looked after me was amazing so helpfull, took alot of her own time trying to find us the holiday we wanted ,which we did ,very polite and understanding , wouldnt go anywhere else to book our holidays from now on ,staff were brilliant thank you
May 24, 2026
Reply from Hays Travel - Wallasey
Thank you much for your lovely review! It was a pleasure to serve you in store.
Kind Regards,
Mollie :)
Mollie was amazing and helped me a lot…
Mollie was amazing and helped me a lot as I was struggling to decide which holiday to pick. She put my mind at ease which made it easier to choos. As I will be taking a little child away with me and was unsure where to chiose for children but again she helped me a lot even with a moaning child next to me.
May 24, 2026
Reply from Hays Travel - Wallasey
Good Afternoon Jackie,
Thank you so much for your lovely review! I will make sure to pass your kind words over to Mollie.
Kind Regards,
Amy :)
We went in to liscard branch looking …
We went in to liscard branch looking for a cheap holiday and came out an hour later with one booked. Brilliant, sorted by Laura.
May 21, 2026
Reply from Hays Travel - Wallasey
Good Afternoon,
Thank you for this review :)
So glad we could get you sorted,
Hays Travel
Relaxed, professional expert staff
Relaxed, easy process to book holiday. Staff were polite and professional.
May 21, 2026
Reply from Hays Travel - Wallasey
Morning Catherine,
Thank you so much for this review! :)
Really helpful
May 10, 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review :)
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