Hays Travel - Warminster Reviews 

539
TrustScore 5 out of 5

4.9

7 Three Horseshoes Mall, BA12 9BT Warminster, GB


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Rated 5 out of 5 stars

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more

Company replied

Rated 5 out of 5 stars

It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience. Courtneigh helped us with our enq... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... See more

Company replied

Rated 5 out of 5 stars

Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident tha... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom

  • 01985878581

4.9

Excellent

TrustScore 5 out of 5

539 reviews

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4.9

All reviews

(539)

123,986 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as usual from Dale all…

Great service as usual from Dale all questions answered and booking made simple once again a pleasure to book a holiday through you

December 5, 2025
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Reply from Hays Travel - Warminster

Thank you very much for leaving us such a lovely 5* review - Dale :)

Rated 5 out of 5 stars

Excellent service

Excellent service. A lot of help and advice throughout the booking to make sure we chose the holiday that suits our needs. Very excited

November 29, 2025
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Reply from Hays Travel - Warminster

Thank you for your kind review! So glad that I could help you get your holiday booked! - Dale :)

Rated 5 out of 5 stars

Dale was very helpful with all his…

Dale in Warminster branch was very helpful with all his knowledge to book our trip to Rome. So much easier to book with a person than online.

November 21, 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review - thank you for booking with us - Dale :)

Rated 5 out of 5 stars

Great service

Great service
Courtneigh was brilliant. Understood what we wanted, noting my current medical conditions. She has found the perfect holiday and taken care of my requirements getting to/from the plane.

November 14, 2025
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Reply from Hays Travel - Warminster

Hello, thank you so much for leaving us such a lovely review, it was a pleasure to get your cruise sorted for you! - Courtneigh :)

Rated 5 out of 5 stars

The staff are very helpful and friendly…

The staff are very helpful and friendly and nothing is too much for them when searching for a holiday.

November 11, 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely review, thank you for booking with us! - Courtneigh :)

Rated 5 out of 5 stars

Great service

The member of staff (I think his name was Dale) was very helpful and knowledgeable

November 2, 2025
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Reply from Hays Travel - Warminster

Hi Jonathan! Thankyou for your lovely review! - Team Warminster! :)

Rated 5 out of 5 stars

All the staff have been amazing

All the staff have been amazing , Hays of Warminster was highly recommended to me by others that use Hays. So thanks to all staff.

October 28, 2025
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Reply from Hays Travel - Warminster

Thanks so much for the kind words! - Team Warminster :)

Rated 5 out of 5 stars

The staff are always helpful and…

The staff are always helpful and positive.
Dale is very organised, patient and helpful.
They work well as a team. The office is immaculate.
In the past, I found the travel insurance was very fair, not so sure now , as my understanding is, the insurance company has changed hands, therefore, I will look elsewhere. It’s disappointing because it’s so useful to be able to both at the same time.

October 25, 2025
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Reply from Hays Travel - Warminster

Thankyou for the kind words Moira! We will pass on the feedback regarding your experience with the insurance. Thankyou! - Team Warminster :)

Rated 5 out of 5 stars

Courtney was brilliant she helped us…

Courtney was brilliant she helped us with everything booking hoilday,insurance, hotel and parking and travel money when needed absolute star!!!

October 21, 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely review - glad we could get everything sorted for you! Courtneigh :)

Rated 5 out of 5 stars

Helpful and Friendly

The staff at Hays Travel Warminster are always extremely friendly.
Megan was so helpful and patient in finding us the holiday that suited our dates, destination and flight preferences.

October 28, 2025
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Reply from Hays Travel - Warminster

Thankyou for the kind words - We will pass this on :) Team Warminster

Rated 5 out of 5 stars

Friendly staff

October 17, 2025
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Reply from Hays Travel - Warminster

Thank you for your kind words! Happy we could help you get your holiday sorted - Team Warminster

Rated 5 out of 5 stars

Good Service

Liam was friendly knowledgeable about the region excellent service.
We booked our first holiday away together and did it the old fashioned way. Which we prefer, face to face is tons better.
Would recommend discussing future holidays with him.

October 19, 2025
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Reply from Hays Travel - Warminster

Thankyou so much for the kind review - lovely to meet you :) - Liam

Rated 5 out of 5 stars

Great Travel Agency

Great Travel Agency. Always so helpful. Can’t recommend enough. Thank you.

October 18, 2025
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Reply from Hays Travel - Warminster

Thankyou so much Janine! It's always lovely to see you! :) - Liam

Rated 5 out of 5 stars

Personal,friendly helpful

Everyone was so helpful and friendly offering personal supportive attention to any little problems or worries. No rush to make decisions and thoughtful updates about booking.

October 2, 2025
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Reply from Hays Travel - Warminster

Thank you so much for your kind words. We are so glad we could help you get your holiday sorted - Courtneigh :)

Rated 5 out of 5 stars

Great staff ,friendly helpful…

Great staff ,friendly helpful courtneigh sorted our next holiday and was great ! Defo recommend

September 28, 2025
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Reply from Hays Travel - Warminster

I really appreciate your lovely feedback - thank you again ! Courtneigh

Rated 5 out of 5 stars

Fantastic service

Megan was amazing, understood everything we required for our first cruise , accessibility was paramount for my husband as well as all of us having a great holiday, Megan listened and absolutely delivered on all needs,
went above our expectations ⭐️⭐️⭐️⭐️⭐️

September 24, 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review, thanks for choosing to book with us! - Team Warminster :)

Rated 5 out of 5 stars

Knowledgeable staff and great service

The staff had excellent knowledge of the places that myself and my partner wanted to visit.

They provided us with some good recommendations and made the booking seamlessly.

Have used Hays on a few occasions and will definitely use again for sure.

September 21, 2025
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely review, thanks for choosing to book with us again! - Team Warminster :)

Rated 5 out of 5 stars

Amazing customer service

Megan helped us book our 3rd cruise. She was amazing, and made the booking so easy. We wouldn’t go anywhere else.

September 20, 2025
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely review, it was a pleasure booking you your next cruise - Team Warminster :)

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