We had a brief idea of what we wanted but some of them were very specific things. We went in and spoke to Ellegrace and then she kept on contact with us with recommendations and did not get annoyed wi... See more
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Very professional as always. Diane went out of her way to help us find what we were looking for. Whilst the booking was being made there was a computer glitch and she had to phone Easy Jet direct to c... See more
Company replied
Always a great team of people in store willing to share their expertise & experience. Extremely patient given the many ‘tweaks’ we made before making our final decision. Special thanks to Angela who w... See more
Company replied
Lovely staff. Everyone was very knowledgeable. Morag was really helpful in finding us our holiday to Italy. She gave us different options to take away & look at. When we decided which holiday to go fo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom
- 01933593033
4.9
Excellent
859 reviews
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Cloe the travel consultant was very…
Cloe the travel consultant was very helpful and understanding our holiday plans. She was also very patient with us changing our plans.
July 26, 2026
Reply from Hays Travel - Wellingborough
Keith,
Thank you for your wonderful feedback! We are so pleased to hear that Chloe was helpful and understanding of your holiday plans. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Great staff
We had a brief idea of what we wanted but some of them were very specific things. We went in and spoke to Ellegrace and then she kept on contact with us with recommendations and did not get annoyed with our procrastination. We very happily found our perfect holiday and Ellegrace was so helpful and friendly right from the start.
July 26, 2026
Reply from Hays Travel - Wellingborough
Thank you for your wonderful review! We are so pleased to hear that you found your perfect holiday and that our colleague was so helpful and friendly throughout the process.
Kind Regards
Hays Travel
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this feedback Mr Bennetto - it was a pleasure to get your trip to Rome booked and I can't wait to hear all about it when you return! :) - Morag
Reply from Hays Travel - Wellingborough
Hello Mr and Mrs Tustian, thank you for leaving me this kind review. It was great to get your Morocco holiday secured for you! - Maddie
Very professional as always
Very professional as always. Diane went out of her way to help us find what we were looking for. Whilst the booking was being made there was a computer glitch and she had to phone Easy Jet direct to confirm everything for us after she had tried every other avenue, she wasn't going to be beaten and made sure we went away happy. All in all 5***** service. Thank you again Diane.
July 22, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this review Mr Cherry! So pleased we were able to get your holiday booked - there was no way we would be beaten haha! Thank you for your booking and we look forward to seeing you again in store :) - Morag
Always a great team of people in store…
Always a great team of people in store willing to share their expertise & experience. Extremely patient given the many ‘tweaks’ we made before making our final decision. Special thanks to Angela who went above & beyond to get the perfect holiday for us
July 24, 2026
Reply from Hays Travel - Wellingborough
Thank you for your review. I am so glad your are happy with our service. Hope to see you again soon :)
Was very helpful in providing advice in…
Was very helpful in providing advice in our booking the fly cruise
July 11, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving a review. Happy to help you. Hays :_)
Angela was really friendly and very…
Angela was really friendly and very helpful in finding us a holiday for the dates we wanted.
July 20, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this kind review. I'm sure you are going to have an amazing holiday in Corfu. Angela :)
Very helpful and knowledgeable
Madeline was very helpful and professional. She seemed very knowledgeable about the destinations we enquired about and gave us lots of options. She even thought of other items we might need that even we didn't think of. Would happily use again.
July 18, 2026
Reply from Hays Travel - Wellingborough
Hello Mr Trower, thank you for leaving me this lovely review. it was lovely to find you the perfect holiday & getting it all secured for you! You will have an amazing family holiday. - Maddie
Everything as expected Stacey very…
Everything as expected Stacey very helpfull all booked as discussed
July 18, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this great feedback. It was lovely to meet you both and a pleasure to help get your holiday plans in place for you. Stacey :)
Reply from Hays Travel - Wellingborough
John Curtis,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly, knowledgeable, and offered at a great price.
Kind Regards
Hays Travel
Reply from Hays Travel - Wellingborough
Mrs Tina howe,
Thank you for your wonderful 5-star review! We are so happy to hear that I team made your booking experience easy and helpful.
Kind Regards
Chloe- Hays Travel
Reply from Hays Travel - Wellingborough
Glad to hear! Thank you
Hays Travel
Chloe, the advisor at Hays, was very knowledgeable on all areas of our upcoming trip. She was most helpful and we secured a booking for Majorca in September.
July 14, 2026
Reply from Hays Travel - Wellingborough
Mr Norman,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience and that your advisor was so helpful in securing your trip. We hope you have a fantastic time in Majorca!
Kind Regards
Hay Travel
Reply from Hays Travel - Wellingborough
Thank you for your comments. Another lovely holiday to look forward to in your favourite place. Angela 😊
I was very happy about booking a holiday.
I was very happy about booking a holiday. I was Helped to find a suitable holiday by Maddy. Nothing was to much trouble. So i booked a cruise, just for me.
Thank you
July 1, 2026
Reply from Hays Travel - Wellingborough
Hello Mrs Cullum, thank you for leaving me this kind review. It was great to get your lovely cruise booked for you.. something to look forward to! - Maddie
Reply from Hays Travel - Wellingborough
Marc,
We are so happy to hear that we could assist you in finding your next adventure! We hope you have a wonderful trip.
Kind Regards
Hays Travel
As usual a first class professional…
As usual a first class professional service.
Cannot recommend this company enough.
July 7, 2026
Reply from Hays Travel - Wellingborough
Mr Ayres,
Thank you so much for your wonderful review! We are so pleased to hear that you consistently receive a first-class professional service from us. We truly appreciate your high recommendation.
Kind Regards
Hays Travel
The best Hays branch
The team/staff at Wellingborough branch are very knowledgeable they make booking process and finding a holiday enjoyable and find the best choices for you and if they can the cheapest, highly recommended this branch
Keep up the good work guys
July 7, 2026
Reply from Hays Travel - Wellingborough
Thank you for your kind words. Always happy to help :)
Great Customer Service, would recommend!
Diane was able to get me an amazing Greece deal & was very quick and efficient with the whole process. Would recommend to anyone looking to book a holiday, especially when you’re not sure where to start!! Thank you again🤍
July 5, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments. I hope you are looking forward to your holiday. Diane 😊
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