We aren't very good at booking holidays online so myself & my friend for the last two years have booked our holiday to Turkey at Hays Travel Our recent experience was as expected as good as last ye... See more
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See what reviewers are saying
Morag took on our booking for a group of 6 efficiently, grasping the complexities of the group quickly and making sure that all the individual needs were catered for with Mercury Holidays. Hopefully... See more
Thank Ella Grace and Maddy at the Wellingborough branch with booking flights and a hotel to Lisbon. Plus transfers to the hotel. Both provided a great service. Pleased with the booking on flights serv... See more
Company replied
Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paper... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom
- 01933593033
4.9
Excellent
896 reviews
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Fantastic staff that looked after us!!
July 1, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely review - Have a lovely time on holiday! - Maddie
Reply from Hays Travel - Wellingborough
Thank you for your comments. Hopefully you will now have a lovely cruise to look forward to. Will be in touch as soon as I hear back from P & O. Angela
Staff & booking process
June 21, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving this feedback Mr Tebby! It was great to get your cruise booked for you! We look forward to seeing you in branch again soon - Stacey :)
I received excellent service from…
I received excellent service from Angela as always. It is such a friendly store and I felt well looked after throughout.
June 27, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving this kind feedback Mrs Scammell. It was a pleasure, as always to get you booked on another cruise! Thank you for always trusting us! :) - Angela
As usual
As usual, a professional friendly booking procedure. Stacey always goes the extra mile to ensure we get exactly what we have requested.
June 27, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving this feedback Mrs Brennan. It was a pleasure, as always, to get your fantastic trip booked! We can't wait to hear all about it! :) - Stacey
Reply from Hays Travel - Wellingborough
Thank you for your review Samantha :)
Nice friendly and helpful
Nice friendly and helpful but looked at locations we didn’t want
June 24, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving this feedback Mrs Manning. It was great to find something you liked and get you booked on a great holiday to look forward too! - Chloe :)
I initially visited the Hays…
I initially visited the Hays Wellingborough and was greeted straight away , the agent was open friendly and very helpfull in advising recommended holiday options based on my requirements. I further investigated these options at home, before ringing Hays with some questions on flight options . These were addressed quickly
And made the holiday decision really easy to make.
June 23, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments and for completing this review. I am so pleased we managed to get your holiday booked with ideal flight times and appreciate you booking with me. Angela 😊
Amazing service
The staff at Hays Wellingborough are fantastic, and very experienced.
For a technophobe like me, it's great to be able to sit down in front of a real person and let them sort out the technical stuff and take the hassle out of booking a holiday.
I have used Hays Travel three times since January 2026, and will not hesitate to do so again
June 14, 2026
Unprompted review
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments and for returning to Hays Travel. I am glad we got everything sorted for you. Diane
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments. You now have a lovely cruise to look forward to. Chloe
Friendly staff always happy to help.
June 13, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments. I am pleased we have managed to get you booked to your favourite hotel again. Angela
Always comes ‘up trumps’
Quick, efficient- excellent value for money. Patient and listening ….
Always comes ‘up trumps’
Highly recommended
June 11, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments. Hope you are looking forward to your holiday. Morag
Dianne and Angela attended to us this…
Dianne and Angela attended to us this time . Always nice dealing with Wellingborough staff , Very thorough with good banter .
June 8, 2026
Reply from Hays Travel - Wellingborough
Thank you for your lovely comments and changing the score from a 1 to a 5!!!!
We went into the branch looking to…
We went into the branch looking to enquire about a safari holiday for next year. We spoke to Diane who was very knowledgable and helpful. She informed us of all the different options and we ended up booking there and then. Throughout the process Diane was so friendly and gave us the time to look at all our options with no pressure. Thanks so much!
June 7, 2026
Reply from Hays Travel - Wellingborough
Thank you so much for taking the time to leave this feedback. It was a pleasure to get your Safari booked and we can't wait to hear all about it! - Diane :)
Friendly and helpful
May 31, 2026
Reply from Hays Travel - Wellingborough
Thank you leaving this feedback! I am so pleased we managed to find you a perfect holiday for you and your partner :) - Morag
Reply from Hays Travel - Wellingborough
Thank you for leaving this feedback Mrs Osborne. It was great to you and your husband booked on your coach trip! :) - Morag
Brilliant customer service,easy and…
Brilliant customer service,easy and reassuring at a very competitive prices,
June 6, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this feedback Mr Nicholls! It was great to get your holiday booked to Gran Canaria! :) We look forward to seeing you in branch again soon - Angela
Great service all around very welcome…
Great service all around very welcome and helped us with all r questions
June 6, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving this feedback. It was great to get you and your family booked on a lovely family holiday for your birthday! :) - Morag
Staff in Wellingborough shop are always…
Staff in Wellingborough shop are always so friendly and helpful, I have been using them for a couple of years to book my holidays. Nothing is ever too much trouble. This time Morag helped me plan my next safari adventure. Thank you Hays Wellingborough for the excellent service that you all provide.
June 5, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this feedback Mrs Smith! It was a pleasure to see you in branch again and I am glad we were able to help and get your next adventure planned! - Thank you Morag :)
Have used Hayes Travels on…
Have used Hayes Travels on Wellingborough always good service and very helpful they always make the booking process very easy especially Stacey
May 25, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this great review. It is always lovely to see you both in the shop and a pleasure to help get your holiday plans in place for you. Stacey :)
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