We aren't very good at booking holidays online so myself & my friend for the last two years have booked our holiday to Turkey at Hays Travel Our recent experience was as expected as good as last ye... See more
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See what reviewers are saying
Morag took on our booking for a group of 6 efficiently, grasping the complexities of the group quickly and making sure that all the individual needs were catered for with Mercury Holidays. Hopefully... See more
Thank Ella Grace and Maddy at the Wellingborough branch with booking flights and a hotel to Lisbon. Plus transfers to the hotel. Both provided a great service. Pleased with the booking on flights serv... See more
Company replied
Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paper... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom
- 01933593033
4.9
Excellent
893 reviews
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We had the expertise of Angela
We had the expertise of Angela , she found a holiday which had all of our requests .
She went above and beyond . She was very professional and so friendly.
We always use Hays travel as they are the best.
August 14, 2026
Reply from Hays Travel - Wellingborough
Thank you for your review. We are glad you were happy with our service and hope to see you again soon :)
Very helpful provided us with the…
Very helpful provided us with the holiday we wanted
August 11, 2026
Reply from Hays Travel - Wellingborough
Jane Morgan,
Thank you for your wonderful 5-star review! We are so pleased to hear that we were able to provide you with the holiday you wanted. We truly appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Wellingborough
Hello Mrs Welsh, thank you for leaving me this lovely review, it was great to get your 3-week Spain holiday booked for you! You will have a fantastic time! - Maddie
Always book with Hays
Once again another stellar experience from Hays Travel. Angela was tireless with making sure even though the date I was after had gone. She organised another date shortly after ensuring I could travel to the destination I wanted. Well done
August 4, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this great review. As always it was pleasure to help get your holiday plans in place for you. I'm sure you are going to have amazing time in Mexico. Angela :)
Fantastic professional service and experience. Highly recommend
Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paperwork was sent to my email within half an hour of leaving the shop, fantastic service, highly recommend.
August 9, 2026
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this feedback Mrs Attley! It was a pleasure to get your cruise booked for you and I am pleased we were able to find what you were looking for! :) - Diane
We have just booked our first cruise…
We have just booked our first cruise through Hays, helpful, found us what we wanted,at a good price, recommended cabins, showed us itinerary, booked us car parking.
August 7, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving us a lovely review. We are glad we could help you.
Very easy to talk too and they listen…
Very easy to talk too and they listen to you and help you find the holiday for you.
August 6, 2026
Reply from Hays Travel - Wellingborough
Thank you for leaving us a lovely review.
Glad we could help you.
We visited yesterday 7.8.26 Stacey met…
We visited yesterday 7.8.26 Stacey met us with a smile 😊 ,remembered us from our last visit extremely helpful as usual and helped us book our cruise for next February we definitely be back again. Thank you Stacey 👍👍😊😊
August 8, 2026
Reply from Hays Travel - Wellingborough
Thank you for writing a lovely review.
Always happy to help and it was great to see you again.
Stacey :-)
Chloe helped us sort out lovely hotels…
Chloe helped us sort out lovely hotels to go to. Very happy and look forward to our holiday. Was so much easier having someone sort it for us. Thank you Chloe and lady on phone who helped
August 8, 2026
Reply from Hays Travel - Wellingborough
Thank you for Booking with us, glad to help you.
Reply from Hays Travel - Wellingborough
Thank you for coming in and booking with us.
Chloe was very helpful as we did not…
Chloe was very helpful as we did not have any particular destination in mind. Chloe therefore went through lots and lots and lots of options for us. We after quite some time made a decision, so thank you again Chloe for your patience.
August 6, 2026
Reply from Hays Travel - Wellingborough
Valerie,
Thank you for your lovely review! We are so pleased to hear that our team member was able to patiently guide you through many options to find the perfect destination. We hope you have a wonderful trip!
Kind Regards
Hays Travel Hastings
Welcoming greetings
Welcoming greetings. Nothing was too much trouble. Found the holiday I was looking for. Pleasant surroundings.
August 6, 2026
Reply from Hays Travel - Wellingborough
Thank you for your reply, we are glad to have found you the perfect holiday :)
Very friendly and helpful
Very friendly and helpful, made looking and booking a holiday very easy, would definitely recommend.
August 3, 2026
Reply from Hays Travel - Wellingborough
Hayden,
Thank you for your wonderful feedback! We are so pleased to hear that we made looking and booking your holiday easy. We truly appreciate your recommendation.
Kind Regards
Hays Travel
Hays Agent Morag went above and beyond…
Hays Agent Morag went above and beyond checking all accommodation, airports, resorts etc nothing was too much for her.
We will definitely use Hays again, we will use the currency service which is available. Well done Morag.
July 27, 2026
Reply from Hays Travel - Wellingborough
Kevin,
Thank you for your wonderful feedback! We are so pleased to hear that Morag went above and beyond to assist you. We look forward to helping you again soon.
Kind Regards
Hays Travel
The staff were very helpful and…
The staff were very helpful and friendly Ellie Grace was very good and helpful and understanding Which helped me because I have hear lost
July 31, 2026
Reply from Hays Travel - Wellingborough
Thank you so much for your review, I am so glad I could help you. Hope to see you again :)
sorted out my holiday for me would…
sorted out my holiday for me would definitely use them again
July 24, 2026
Reply from Hays Travel - Wellingborough
Thank you for your review. We look forward to seeing you again soon :)
Cloe the travel consultant was very…
Cloe the travel consultant was very helpful and understanding our holiday plans. She was also very patient with us changing our plans.
July 26, 2026
Reply from Hays Travel - Wellingborough
Keith,
Thank you for your wonderful feedback! We are so pleased to hear that Chloe was helpful and understanding of your holiday plans. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Great staff
We had a brief idea of what we wanted but some of them were very specific things. We went in and spoke to Ellegrace and then she kept on contact with us with recommendations and did not get annoyed with our procrastination. We very happily found our perfect holiday and Ellegrace was so helpful and friendly right from the start.
July 26, 2026
Reply from Hays Travel - Wellingborough
Thank you for your wonderful review! We are so pleased to hear that you found your perfect holiday and that our colleague was so helpful and friendly throughout the process.
Kind Regards
Hays Travel
Reply from Hays Travel - Wellingborough
Thank you for taking the time to leave this feedback Mr Bennetto - it was a pleasure to get your trip to Rome booked and I can't wait to hear all about it when you return! :) - Morag
Reply from Hays Travel - Wellingborough
Hello Mr and Mrs Tustian, thank you for leaving me this kind review. It was great to get your Morocco holiday secured for you! - Maddie
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