I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! S... See more
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Went into Hays travel Wellswood Torquay with wanting to change a cruise. I was armed with lots of questions and potential scenarios as was now wanting to book a cruise with our daughter’s family too.... See more
Company replied
Katie at Wellswood torquay branch was so helpful and confirmed a lovely holiday to Mallorca for us .. will definately go back to her for our Australia trip in New Year ...
Company replied
Amanda was extremely helpful and patient with us as we didn’t really know what we wanted. Her personal knowledge of the trip we booked was instrumental in our decision making. She was happy to answer... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Ilsham Road, TQ1 2JG, Wellswood, United Kingdom
- 01803 212555
4.9
Excellent
376 reviews
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All good as always.
April 21, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to book your trip to see your daughter
Kind regards
Amanda
The staff are always welcoming
The staff are always welcoming. I’ve been using Hayes travel for years. They know me well and keep all my documents needed on file. It’s so easy booking with them and it’s great to have a good team there that can answer any questions or help needed.
April 14, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to see you and book your cruises
Kind regards
Amanda
Amanda looked after us very well
Amanda looked after us very well, was friendly, helpful, and gave lots of information and advise.
April 9, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to book your family holiday and look forward to hearing all about it
Kind regards
Amanda
Hays sorted out what I wanted very…
Hays sorted out what I wanted very quickly and efficiently as they always do even though I dealt with a different branch that usual this time
April 5, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to speak to you and book your cruise
Kind regards
Amanda
Reply from Hays Travel - Wellswood
Thank you for your kind words and review, so pleased we could get a holiday booked for you to look forward to after the cancellations you've had to do
Kind regards
Amanda
efficient service
Amanda is very efficient meeting all my needs ——with a smile which is so welcome
March 26, 2026
Reply from Hays Travel - Wellswood
Thank you for your kind words, it is always a pleasure to book your holidays
Kind regards
Amanda
Went in to book a holiday and it worked
March 14, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5 * review, it was lovely meeting you.
Kind regards
Kelly
Fast efficient and answered all of my…
Fast efficient and answered all of my question… all 100 of them😂
If they didn’t know, they found out
March 6, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to book your birthday cruise
Kind regards
Karlie & Amanda
Amanda at Hayes Travel Wellswood is…
Amanda at Hayes Travel Wellswood is always so helpful, patient and knowledgeable it is a pleasure to book our holidays with her.
February 22, 2026
Reply from Hays Travel - Wellswood
Thank you for your lovely review, it was a pleasure to book your amazing holiday and look forward to hearing all about it
Kind regards
Amanda
Understanding and kindness when booking…
Understanding and kindness when booking a special trip to Ibiza
February 14, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to meet you and book your holiday
Kind regards
Team Wellswood
Karlie at the wellswood branch was the…
Karlie at the wellswood branch was the most helpful person great experience booking my cruise
February 3, 2026
Reply from Hays Travel - Wellswood
It was a pleasure to help you get your fabulous holiday booked.
I look forward to seeing you in branch again soon.
Kind Regards
Karlie
Excellent service
Excellent service. Amanda provided lots of information and prices for our request. It was never too much trouble.
We are very happy
February 3, 2026
Reply from Hays Travel - Wellswood
Thank you for your kind review, it is always a pleasure to book your holidays and see you both
Kind regards
Amanda
Excellent Customer Service
Booked a last minute break for me and my daughter with the help of Amanda at the Wellswood Branch. All booked and organised over the phone and by emails. Great communication & absolutely recommend Amanda . She was brilliant, very helpful and
answered all my questions thoroughly. Definitely saved me from doing all the research. I have used Hays for a few holidays now and wouldn’t hesitate to use again. Quick & easy. ☺️
January 28, 2026
Reply from Hays Travel - Wellswood
Thank you for your kind review, it was a pleasure to book your holiday. I'm envious of you leaving this horrid weather for a few days - hope you have a lovely time
Kind regards
Amanda
As always we had friendly
As always we had friendly, efficient service.
Amanda was very helpful as always
January 27, 2026
Reply from Hays Travel - Wellswood
Thank you for your kind review and words, it was lovely to see you and glad could get your cruise booked for you
Kind regards
Amanda
Great professional service
Always a friendly , professional and reliable experience in a convenient location
January 24, 2026
Reply from Hays Travel - Wellswood
Thank you for your kind words, it was lovely to see you both and glad you are both well, It was a pleasure to book your holiday for you
Kind regards
Amanda
Disneyland
Really smooth process every member of staff very responsive and helpful from start to finish. Thank you Amanda, Karlie and Katie
January 23, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review and kind words.
It was a pleasure to help you book such a magical trip.
Many Thanks
Team Wellswood
brilliant service as usual
brilliant service as usual. nothing too much trouble
wouldn't use anyone else.
January 20, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5 8 review and kind word, it was a pleasure to book your holiday and I hope you will have a lovely time
Kind regards
Amanda
Very informative with every part of the…
Very informative with every part of the booking, wasn’t too pushy
January 18, 2026
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was lovely to meet you and glad I could help to get your cruise booked
Kind regards
Amanda
Another very professional service…
Another very professional service organising a winter holiday. Any queries were quickly sorted and we booked the holiday we wanted.
January 18, 2026
Reply from Hays Travel - Wellswood
I'm glad we were able to book another amazing holiday for you - Katie :)
Reply from Hays Travel - Wellswood
Thank you for your kind review, it was a pleasure to get your family holiday booked and hope you will all have an amazing time
Kind regards
Amanda
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