I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! S... See more
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See what reviewers are saying
Went into Hays travel Wellswood Torquay with wanting to change a cruise. I was armed with lots of questions and potential scenarios as was now wanting to book a cruise with our daughter’s family too.... See more
Company replied
Katie at Wellswood torquay branch was so helpful and confirmed a lovely holiday to Mallorca for us .. will definately go back to her for our Australia trip in New Year ...
Company replied
Amanda was extremely helpful and patient with us as we didn’t really know what we wanted. Her personal knowledge of the trip we booked was instrumental in our decision making. She was happy to answer... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Ilsham Road, TQ1 2JG, Wellswood, United Kingdom
- 01803 212555
4.9
Excellent
377 reviews
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Reply from Hays Travel - Wellswood
Thank you for your 5* review and kind words. It was a pleasure to get your trip booked for you and we hope you have a fabulous time.
Kind regards
Karlie
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to book your holidays for both you and your friends
Kind regards
Amanda
Amanda was patient and understanding
Amanda was patient and understanding , she clearly understood my requirements and undertook the task in a proficient and professional manner. Due to the value of the holiday several sources of payment had to be used due to safety levels on each account but she dealt with this in a calm manner.
Excellent service
Susie Colley Chair of Chamber of Commerce Torquay
September 14, 2025
Reply from Hays Travel - Wellswood
Thank you for your kind review and lovely feedback. It was lovely to meet you and glad I was able to get your holiday booked for your well deserved break
Kind regards
Amanda
Welcoming, friendly, helpful and knowledgeable
The team are always so welcoming, friendly, helpful and knowledgeable. They explain things in a clear way and can offer solutions or suggestions. Take the hassle out of scouring the internet and use an actual person for your travel needs.
September 13, 2025
Reply from Hays Travel - Wellswood
Thank you for your lovely words and 5* review.
It is always a pleasure to have to in branch and help you with your fabulous holidays. We look forward to seeing you again soon.
Many Thanks
Karlie
Amanda is amazing
Amanda is amazing, couldn’t do enough for us. Very precise with all details
September 12, 2025
Reply from Hays Travel - Wellswood
Thank you for those lovely words , it was a pleasure to get your family cruise booked and I'm sure you will have an amazing Christmas together
Kind regards
Amanda
Love the staff very helpful
Love the staff very helpful, friendly,
Book all my holiday at Wellswood, Torquay
September 3, 2025
Reply from Hays Travel - Wellswood
Thank you for your kind review, it is always lovely to see you and talk about holidays
I hope you have a great time
Kind regards
Amanda
Very helpful staff
Very helpful staff, was able to answer all my questions, and offer good advise.
September 3, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was lovely to meet you and book your flights to Malaga
Kind regards
Karlie
Lovely lady Amanda helped md find a…
Lovely lady Amanda helped md find a fabulous holiday right location, right price. I always choose Hayes travel. The best!
September 5, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to see you and book your holidays
Kind regards
Amanda
Arranging all the transport and…
Arranging all the transport and everything so I dont have the stress of it all instead.
Karly is amazing and so polite, can not fault her at all.
August 12, 2025
Reply from Hays Travel - Wellswood
Thank you so much for your 5* review and lovely comments.
It was a pleasure helping you get your fabulous holiday confirmed and I look forward to helping you again in the future.
Many Thanks
Karlie
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to get your 1st family holiday booked. I hope you have an amazing time
Speak soon
Kind regards
Amanda
Reply from Hays Travel - Wellswood
Thank you for your kind review, it was lovely to meet you and glad I was able to get your holiday to Gran Canaria booked for you
Kind regards
Amanda
Excellent!
August 12, 2025
Reply from Hays Travel - Wellswood
It was lovely to meet you and a pleasure to book your special trip away for you :)
Many Thanks
Karlie
All are very helpful with the booking .
July 19, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to see you in branch and get your holidays booked for you
Kind regards
Team Wellswood
Reply from Hays Travel - Wellswood
Thank you for your kind words, it was a pleasure to meet you and get your holiday to Majorca booked
Kind regards
Katie
Excellent service from Amanda
Excellent service from Amanda. She makes booking holidays a real pleasure.
July 22, 2025
Reply from Hays Travel - Wellswood
Thank you for your kind words - The pleasure is all mine - it is always lovely to see you in branch to have a chat and book your holidays
Kind regards
Amanda
All staff were very efficient
All staff were very efficient, and also helping me to make my decision on what holiday to choose, all my questions were answered.
July 17, 2025
Reply from Hays Travel - Wellswood
Thank you for your lovely review.
It is always a pleasure to help you find and confirm your perfect getaway. We look forward to seeing you again soon,
Many Thanks
Karlie
Quick and reliable service .
July 1, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to see you in branch and book your trips
Kind regards
Amanda
Reply from Hays Travel - Wellswood
Thank you for your kind words, it is always a pleasure to see you and book your holidays
Kind regards
Amanda
all good.pleasant staff very helpful.
all good.pleasant staff very helpful.
straightforward to deal with.
June 25, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review and kind words. It was a pleasure as always to book your holiday for you. We look forward to seeing you in branch again soon.
Many Thanks
Karlie
Edinburgh
The consultant Katie was very professional and polite throughout our requirements. In our veiw a credit to the company.
June 29, 2025
Reply from Hays Travel - Wellswood
Thank you for your kind review. It is always a pleasure to help - Katie
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