I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! S... See more
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Went into Hays travel Wellswood Torquay with wanting to change a cruise. I was armed with lots of questions and potential scenarios as was now wanting to book a cruise with our daughter’s family too.... See more
Company replied
Katie at Wellswood torquay branch was so helpful and confirmed a lovely holiday to Mallorca for us .. will definately go back to her for our Australia trip in New Year ...
Company replied
Amanda was extremely helpful and patient with us as we didn’t really know what we wanted. Her personal knowledge of the trip we booked was instrumental in our decision making. She was happy to answer... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Ilsham Road, TQ1 2JG, Wellswood, United Kingdom
- 01803 212555
4.9
Excellent
377 reviews
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Karlie she was very helpful helped us…
Karlie she was very helpful helped us choose the right cabin for our cruise and we felt very comfortable with her she said she is there to help us with any problems we have.
January 30, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review and lovely words.
It was a pleasure to help you confirm the perfect cabin to suit your needs.
I look forward to seeing you again soon,
Many Thanks
Karlie
Reply from Hays Travel - Wellswood
Thank you for your 5* review, it was lovely to see you and get your amazing holiday booked to Antigua
Kind regards
Amanda
Taylor was so helpful and professional
Taylor was so helpful and professional, she went out of her way to make my ever changing demands a reality! Thank you for your help and patience.
January 12, 2025
Reply from Hays Travel - Wellswood
Thank you for your lovely review, it was a pleasure to get your trip to New York booked
Kind regards
Taylor
Reply from Hays Travel - Wellswood
Thank you very much for your kind review. Always happy to help and it was lovely speaking to you. - Katie
It was so easy we told Taylor what we…
It was so easy we told Taylor what we wanted in our holiday and she found us an amazing holiday with just what we wanted in no time at all very professional
January 5, 2025
Reply from Hays Travel - Wellswood
Thank you for your 5* review :)
It was a pleasure to help find your holiday and I look forward to seeing you again.
Many Thanks
Taylor
Happy day at Hays!
Delighted with our experience at Hays Travel. Amanda as Manager of the Wellswood branch is professional, friendly, fully informative and smoothly arranged our long anticipated trip. Looking forward already to our next adventure to be arranged and booked thank you Amanda!
December 24, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely review and kind words, it was a pleasure to meet you and get your amazing holiday booked - I look forward to hearing all about it
Kind regards
Amanda
New York baby!
Lizzie found me a fantastic deal on flights and hotel to NYC. I procrastinated a while and she found me other prices to compare with and I received nice reminders to come in and book it (which I was grateful for). Finally booked it!!
November 30, 2024
Reply from Hays Travel - Wellswood
Thank you so much for your lovely comment. I'm so glad I was able to find the right holiday for you and I hope you have a fantastic time!
Lizzie :)
Reply from Hays Travel - Wellswood
Thank you for your 5* review. We hope you have a lovely time away.
Team Wellswood
Lizzie who served me was very patient…
Lizzie who served me was very patient giving helpful information to me several times as I was feeling quite nervous about booking a big trip
November 2, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comment. I'm glad I was able to help sort this amazing trip for you :)
Lizzie
The girls at wellswood store are always…
The girls at wellswood store are always happy to see you friendly helpful everything is done for us no stress always used them for my holidays 100%happy thank you
October 30, 2024
Reply from Hays Travel - Wellswood
Thank you for your kind words, it is always a pleasure to see you both and book your holidays
Kind regards
Amanda
Elizabeth was fantastic
Elizabeth was fantastic. She was professional, knowledgeable about products and made us feel comfortable during our visit.
November 7, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comment! I'm so glad I was able to help to find the perfect holiday for you all, I hope you have a lovely time :) Lizzie
Reply from Hays Travel - Wellswood
Thank you for your kind review. It was a pleasure to meet you and book your cruise.
Best Wishes
Taylor
Amanda was very helpful and full of…
Amanda was very helpful and full of information.
October 29, 2024
Reply from Hays Travel - Wellswood
Thank you for your kind comments, it was a pleasure to meet you and book your cruise
Kind regards
Amanda
Reply from Hays Travel - Wellswood
It is always a pleasure to talk with you and pleased I was able to get your cruise booked
Kind regards
Amanda
Great travel agent
Great travel agent. Very professional and helpful.
Highly recommend.
October 20, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comments, glad we were able to get your holiday booked
Kind regards
Lizzie
Wellswood Hayes travel amazing help
Our visit to the shop in Wellswood was totally worth it . Taylor met all our needs and beyond with a smile on her face and sense of humour as an added extra ! The first stage of this experience was made relaxing and easy , looking forward to the rest of the correspondence with Taylor and staff ! Thankyou in advance
October 19, 2024
Reply from Hays Travel - Wellswood
Thank you for such lovely words, it was a pleasure to meet you and happy I was able to find your family holiday
Best wishes
Taylor
Amanda again gave us excellent service.
Amanda again gave us excellent service.
She managed to get the holiday that we wanted at a very good price.
We always use hays & Wellswood for the great service.
October 18, 2024
Reply from Hays Travel - Wellswood
Thank you for your kind comments, it was lovely to hear from you and to hear the good news about your wife
It is always a pleasure to book your cruises
Kind regards
Amanda
Amanda at Wellswood is so good to me
Amanda at Wellswood is so good to me. She knows exactly what I like and she goes out of her way to find what I want. She is friendly, helpful and professional. I am happy to leave things in her hands.
October 17, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comments, it is always a pleasure to look after your bookings
Glad you are enjoying your cruise, look forward to hearing all about it
Kind regards
Amanda
Crete holiday…
We knew where and when we wanted to go.The agent went throuigh all the details to check we were happy with the booking.The booking process was ver quick,
October 15, 2024
Reply from Hays Travel - Wellswood
Thank you for your review :)
It was a pleasure to book your holiday again :)
Many Thanks
Taylor
Lizzie was really helpful
Lizzie was really helpful, as always.
Great advice and support at Hays, Wellswood.
October 13, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comment. It's always a pleasure to help :)
Lizzie
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