Without the help of Hays travel, we would had never been able to plan our cruise. So much paperwork and time on checking our needs. Very helpful and patients in going through everything such as time... See more
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See what reviewers are saying
Upon entering Hays Travel Agency I was greeted by a lovely young lady called Emma, who dealt with my booking arrangements to Eire in a most helpful efficient manner. Nothing was too much trouble. It... See more
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I found a cruise on the Internet but wanted the security of Hays Travel to deal with it. I've always gone to Hays Travel for my cruises as they are so supportive and only want the best for their clien... See more
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we wanted a last minute coach holidayneeded 2 single rooms,very difficult to obtain,howver emma was amazing,founf us a holiday we liked and our seperate accommodation.She went to great lengths to ach... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52a Rectory Road, NG2 6BU, West Bridgford, United Kingdom
- 01158605343
4.9
Excellent
661 reviews
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Reply from Hays Travel - West Bridgford
Morning Jayne. Thank you for the fab review. Glad that we can help with your requests. Look forward to seeing you in Branch soon.
Wendy@Westbridgford
Top shop...Staff at the westbridgeford store go…
Staff at the westbridgeford store go miles out there way to help you and are very polite. Always do there best to get you the holiday you want
October 15, 2026
Reply from Hays Travel - West Bridgford
Janet,
Thank you so much for your wonderful review. We are absolutely delighted to hear that our team went above and beyond to help you secure your perfect getaway. We always strive to provide the best possible service, and your kind words mean the world to us. We hope you have a fantastic holiday!
Gemma& Westbridgford
Reply from Hays Travel - West Bridgford
Afternoon.
Great seeing you in Branch today. Thank you for the great review. Have a fab time.
Wendy@Westbridgford.
Our accessible needs as a deaf person
Without the help of Hays travel, we would had never been able to plan our cruise.
So much paperwork and time on checking our needs. Very helpful and patients in going through everything such as times flights, hotel booking and our requirments. Excellent service.
October 15, 2026
Reply from Hays Travel - West Bridgford
Harley Boy,
Thank you so much for your wonderful review. We are absolutely delighted that we could take the stress out of planning your cruise and help you navigate all the details, flights, and hotel bookings. It is fantastic to hear that our team's patience and support made such a difference for you. We hope you have an amazing time on your cruise!
Wendy@WestBridgford.
Corfu return adventure
As expected, we received both excellent advice from Emma and a complete service in organising our holiday complete with printed boarding passes and information
Internal discounts were applied and underline the kind of service we have come to expect from the group
October 6, 2026
Reply from Hays Travel - West Bridgford
Hi Richard
Thank you so much for your kind review I always look forward to seeing you all Emma@Westbridgford
Acted very quickly and efficiently…
Acted very quickly and efficiently again very pleased with the booking process
October 4, 2026
Reply from Hays Travel - West Bridgford
Hi Mr Wallace
Thank you for your email its always a pleasure and we look forward to speaking to you again - Emma@Westbridgford
Excellent in what they do
, the staff in westbridgford are excellent , know what we like and require, very efficient nothing is any trouble , will book again with them ,
October 3, 2026
Reply from Hays Travel - West Bridgford
Shirly,
Thank you so much for your wonderful five-star review. We are delighted to hear that our West Bridgford team consistently provides such efficient service and takes the time to understand your personal travel preferences. It is fantastic to know that you felt well looked after, and we truly look forward to helping you plan your next getaway.
Emma@Westbridgford
Reply from Hays Travel - West Bridgford
Hi Darren
Thank you for your kind review we look forward seeing you again soon - Emma@Westbridgford
Brilliant service as always from Emma…
Brilliant service as always from Emma and Wendy.
September 26, 2026
Reply from Hays Travel - West Bridgford
Afternoon Mr Gillespie. We appreciate the great review and value your feedback.
We look forward to welcoming you back into Branch soon.
Wendy@Westbridgford
Emma listened to our demanding…
Emma listened to our demanding requirements and obtained a promising solution.
September 22, 2026
Reply from Hays Travel - West Bridgford
Hi Gerald
It was great to see you both in store and look forward to seeing you again very soon - Emma@WestBridgford
Reply from Hays Travel - West Bridgford
Afternoon Dave
Thank you for the great review. Glad I was able to help. Hopefully see you in Branch soon.
Emma@Westbridgford
Always a great service and helpful with…
Always a great service and helpful with any queries.
September 23, 2026
Reply from Hays Travel - West Bridgford
Afternoon Loran.
Thank you for the great review, we really appreciate it. Glad I was able to assist with another amazing Holiday. Look forward to seeing you in Branch again soon.
Have a fab Holiday.
Wendy@Westbridgford.
Wendy was very helpful and knew just…
Wendy was very helpful and knew just what we wanted
September 23, 2026
Reply from Hays Travel - West Bridgford
Afternoon Richard.
Thank you for the fab review, really appreciate it. Glad I was able to find a holiday that matched your needs. I look forward to seeing you both in Branch again soon.
Wendy@Westbridgford
I find going here gives me the best…
I find going here gives me the best options for the holiday I want to find.
The staff try their best to get you what you want for your holiday.
September 13, 2026
Reply from Hays Travel - West Bridgford
Hi Simon
Thank you so much for your kind review. It was great to see you in store again and I look forward to seeing you again very soon - Emma@WestBridgford
The travel agent listened to our…
The travel agent listened to our request and we got the holiday we were hoping for.
September 12, 2026
Reply from Hays Travel - West Bridgford
Hi Susan
Thank you for your kind review am so happy I could arrange this for you and hope to see you again very soon - Emma@Westbridgford
Winter break
As always, the service by Wendy at Hays West Bridgford was friendly and professional. Always attentive to detail to ensure that all requirements are covered so that your holiday experience is suited to what you want.
September 16, 2026
Reply from Hays Travel - West Bridgford
Paul
Thank you so much for your wonderful feedback! We are delighted to hear that our service was friendly and professional, and that we were attentive to every detail to ensure your holiday experience was perfectly suited to your requirements. We truly appreciate your kind words.
Wendy@Westbridgford
Emma at West Bridgford office was very…
Emma at West Bridgford office was very helpful and sorted out our holiday to Majorca very quickly and efficiently. 😎👍💕💕
September 13, 2026
Reply from Hays Travel - West Bridgford
Hi Miss Sayers
Thank you so much for your kind review. I look forward to seeing you again very soon - Emma@Westbridgford
Reply from Hays Travel - West Bridgford
Hi Mr Everton
Thank you for your kind review. We look forward to seeing you again very soon - Emma@ West Bridgford
We had a fantastic experience has…
We had a fantastic experience has always great friendly staff . Always take the time make sure you get a perfect holiday
September 8, 2026
Reply from Hays Travel - West Bridgford
Hi Elaine
Thank you for your review we look forward to seeing you again soon - Emma@WestBridgford
Amazing amount of patience!!! 😵💫☺️
We knew we wanted a Villa holiday but not sure where. As usual Wendy was very patient and, even more so, when we had to change date !!!😳
All sorted and now I’m looking forward to my first Villa holiday next year. Thank you so much.
September 5, 2026
Reply from Hays Travel - West Bridgford
Morning Julie
Thank you for your wonderful feedback! We are so pleased to hear that we could help you find the perfect villa holiday, even with a date change. We hope you have a fantastic first villa holiday next year!
Wendy@Westbridgford
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