The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
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Went looking for a break away for 5days Karyn the manager at West Kirby was very helpful as normal ,she found us a little holiday Thank you for your help as always.
Company replied
As always the staff at West Kirby Hays are first rate. Judie was friendly, polite and patient with our booking of another holiday. Especially when I made several mistakes with personal details!!!
Company replied
We booked a week's break through Hays travel, it was quite tricky due to being near the date we wanted to travel and having specific requirements. Karyn from Hays travel couldn't have been more patien... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
410 reviews
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Very helpful staff; smooth process.
The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for not having a sufficiently clear idea of what I did and didn't want and being prepared to alter tack. I'll know better after I have taken my holiday. I though I had done my research but I focussed too narrowly on one solution. The booking process and the service (and the coffee fetched from a local cafe) were all great !
August 13, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely comments:)
Judie was so knowledgeable and helpful
Judie was so knowledgeable and helpful. All the staff and manager are great snd nothing is too much trouble
August 4, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your kind words.
Excellent service and care to attention
From my initial enquiry until booking the holiday, I have received excellent care and attention from Karyn at West Kirby.
There was a lot of too-ing and froo-ing due to me having to get accommodation for my cat, Karyn was patient and understanding.
August 9, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your lovely review it was my pleasure helping you with you find your next holiday
Went looking for a break away for 5days …
Went looking for a break away for 5days Karyn the manager at West Kirby was very helpful as normal ,she found us a little holiday Thank you for your help as always.
August 9, 2026
Reply from Hays Travel - West Kirby
Thank you mr Sturgess for your kind review it was my pleasure as always
The staff were very helpful and as a…
The staff were very helpful and as a result we booked the holiday.
August 8, 2026
Reply from Hays Travel - West Kirby
Thank you for your kind review it was are pleasure helping you find your next holiday
Excellent staff…
As always the staff at West Kirby Hays are first rate. Judie was friendly, polite and patient with our booking of another holiday. Especially when I made several mistakes with personal details!!!
August 6, 2026
Reply from Hays Travel - West Kirby
Thank you for your kind words.
They were so helpful will always tell…
They were so helpful will always tell others about them
July 26, 2026
Reply from Hays Travel - West Kirby
many thanks for your lovely feedback :)
Reply from Hays Travel - West Kirby
Thank you it was a pleasure booking your holiday
Such helpful and knowledgeable staff
Such helpful and knowledgeable staff. Great service
July 30, 2026
Reply from Hays Travel - West Kirby
That is so kind thank you.
Reply from Hays Travel - West Kirby
Thank you for your kind review it was my pleasure helping you find a holiday
Very efficient
July 18, 2026
Reply from Hays Travel - West Kirby
Thank you so much for lovely comment :)
All the staff in West Kirby were…
All the staff in West Kirby were helpful and knowledgeable
July 18, 2026
Reply from Hays Travel - West Kirby
Thank you so much :)
Karyn as usual provided excellent…
Karyn as usual provided excellent service which made the holiday booking easy
July 18, 2026
Reply from Hays Travel - West Kirby
Thank you for your very kind review it was my pleasure in helping you find the perfect holiday
TUI river cruise
Judie Stredder, worked tirelessly to find the right fit for our large party of 7 people, she is a credit to Hays travel, you are lucky to have her working for you
July 21, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely feedback, it was a pleasure booking your holiday :)
Very friendly
Very friendly, helpful in every way sorted out our needs good commication and straight forward
July 21, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely feedback always a pleasure :) Judie
I always book my holidays with Hays…
I always book my holidays with Hays Travel. They listen to what I like and have arranged many wonderful holidays for me. I get plenty of advice and information if I ask for it. Karyn has just helped us book a short break to Italy and rearrange a cruise.
July 16, 2026
Reply from Hays Travel - West Kirby
Thank you for your very kind Trustpilot review .Its always a pleasure helping you with your holidays
Understanding of holiday requiements
Understanding of holiday requiements. Hays(West Kirby) were fantastic in finding the best holiday that suited my friend and I.
They were attentive and empathetic to my disabled friend.
July 8, 2026
Reply from Hays Travel - West Kirby
Thank you for the kind comments, it was are pleasure helping you with your forth coming holiday
Reply from Hays Travel - West Kirby
Thank you so much it was a pleasure booking :)
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