Karen, our travel agent in West Kirby, always does her very best to provide us with the holiday we are looking for. Nothing is too much trouble to her, and it’s is because of her helpfulness and her c... See more
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The staff at Hays travel West Kirby were extremely friendly and helpful. We are particularly grateful to Jodie who dealt with our booking and could not do enough for us, even finding our hotel and pr... See more
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The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
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We had the pleasure of working with Rebecca from Hays Travel, and she has been absolutely wonderful. She’s incredibly accommodating and went above and beyond to make sure our trip could be planned wit... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
418 reviews
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Very professional 5star
March 20, 2026
Reply from Hays Travel - West Kirby
Thankyou for your lovely feedback it was a pleasure booking your holiday
Many thanks to Paula for booking our…
Many thanks to Paula for booking our family holiday for us again this year. As always the service from the West Kirby team is first class.
March 18, 2026
Reply from Hays Travel - West Kirby
Thank you Mr Walker for your kind review its always pleasure helping you with your holidays
Friendly
Friendly, helpful staff, excellent customer service. Went the extra mile to find exactly the Holiday I was hoping for.
March 14, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely comments, it was a pleasure booking your holiday regards Judie
Judie is such a lovely lady and found…
Judie is such a lovely lady and found our next holiday almost immediately ,then it was booked and paid for stress free ,all the staff are lovely and friendly there,wouldn't go anywhere else
March 7, 2026
Reply from Hays Travel - West Kirby
Thank you so much :)
Rebecca at Hays Travel West Kirby was…
Rebecca at Hays Travel West Kirby was excellent, she listened to what we wanted and found the perfect holiday for us. Rebecca was very professional but also very personable. We would definitely deal with Rebecca again.
A credit to your company.
March 5, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your very lovely review, it was a pleasure to book your holiday for you all :)
Fantastic service
We went in not having a clue where to go as we normally cruise. The service and advice was fantastic
February 28, 2026
Reply from Hays Travel - West Kirby
Thank you for your kind review Nicola, it was lovely to book your holiday for you :)
Looking forward to our holiday....
Your advisor Paula, was very knowledgeable and helpful. We left feeling very happy with our decision and confident we will enjoy our planned holiday.
February 26, 2026
Reply from Hays Travel - West Kirby
Thank you Mrs Woolland for your kind review it was my pleasure helping find your holiday
Karyn the branch manager is…
Karyn the branch manager is brilliant. She always makes sure our trips go to perfection. I highly reccomend the staff in this branch
February 22, 2026
Reply from Hays Travel - West Kirby
Thank you Mr Mc Dowell for your kind review Its always a pleasure helping with your holidays/trips
Big thankyou to saff who helped me find…
Big thankyou to saff who helped me find a perfect holiday . Staff very helpful. Would reccomended xxxxx
February 24, 2026
Reply from Hays Travel - West Kirby
Thank you Mrs Allinson for the kind trustpilot review
We found the experience really easy
We found the experience really easy , very helpful staff , Karen at West Kirby was great at helping us book a multi journey to India and understood everything we were looking for , simple to understand and very friendly x
February 22, 2026
Reply from Hays Travel - West Kirby
Thank you for the kind review it was my pleasure to help you with this exciting trip
We went to west Kirby Hays travel and…
We went to west Kirby Hays travel and the lady was very helpful explaining as much as she could in helping us know about what we could see and do when we got there ,
February 8, 2026
Reply from Hays Travel - West Kirby
Thank you I am sure you will have an amazing time :)
Reply from Hays Travel - West Kirby
Thank you :)
Karyn at West Kirby had researched our…
Karyn at West Kirby had researched our holiday options before we arrived and oozed enthusiasm for our suggestions and questions. Patiently sorted answers to our questions .
Always a pleasure to work with Karyn.
February 8, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments It is a pleasure booking you holidays :)
Knowledge and efficiency!
We only intended to make enquiries but due to the efficiency and knowledge demonstrated by Rebecca we discovered what we wanted straight away. I thought she was amazing! Thank you so much Rebecca!
February 8, 2026
Reply from Hays Travel - West Kirby
Thank you for your lovely comments :)
Excellent staff very knowledgeable and…
Excellent staff very knowledgeable and wanting to get the best for u
February 7, 2026
Reply from Hays Travel - West Kirby
Thank you it was a pleasure booking your holiday :)
Karyn was:
Karyn was:
Courteous throughout
Very efficient
Helpful in advice
Prompt cost information
February 4, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your very kind review! :)
Fantastic friendly,helpful and just…
Fantastic friendly,helpful and just great ladies always offer advice and are always happy. I love coming in too see them all
January 31, 2026
Reply from Hays Travel - West Kirby
Thank you for your kind review, it was lovely to book your holiday again for you :)
Friendly and professional
January 23, 2026
Reply from Hays Travel - West Kirby
Thank you :) enjoy your trip :)
Friendly
Friendly, efficient and effective. We have used Hays (West Kirby) before and they gave excellent service.
January 30, 2026
Reply from Hays Travel - West Kirby
Thank you :) it was a please booking your holiday :)
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