Karen, our travel agent in West Kirby, always does her very best to provide us with the holiday we are looking for. Nothing is too much trouble to her, and it’s is because of her helpfulness and her c... See more
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The staff at Hays travel West Kirby were extremely friendly and helpful. We are particularly grateful to Jodie who dealt with our booking and could not do enough for us, even finding our hotel and pr... See more
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The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
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We had the pleasure of working with Rebecca from Hays Travel, and she has been absolutely wonderful. She’s incredibly accommodating and went above and beyond to make sure our trip could be planned wit... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
417 reviews
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The West Kirby branch was amazing Mel…
The West Kirby branch was amazing Mel and Karyn were so professional and delivered everything we asked for..
The care, patience and the explanation of what we wanted and booked was explained and delivered second to none… thank you both very much…
June 3, 2026
Reply from Hays Travel - West Kirby
It's our pleasure, Mrs Musker.
Reply from Hays Travel - West Kirby
Thank you for your lovely comments :)
A very personal and professional…
A very personal and professional service as usual. Karyn was very helpful and knowledgeable....no hard sell!!!
May 31, 2026
Reply from Hays Travel - West Kirby
Thank you it is a pleasure booking your holidays :)
Friendly,helpful and knowledgeable
Judie was very knowledgeable and friendly and nothing was too much trouble and there was no pressure. Great experience. Booked a trip we have been wanting to do for ages.
May 24, 2026
Reply from Hays Travel - West Kirby
Thank you so much it was a pleasure booking your holiday :)
West Kirby branch
West Kirby branch,
Karen dealt with my booking professionally with patience and excellent customer service, thank you to the West Kirby team as always their service is exceptional and consistent
May 22, 2026
Reply from Hays Travel - West Kirby
Thank you so much it was a pleasure booking your holiday :)
Judith was excellent in guiding us to…
Judith was excellent in guiding us to the holiday we needed. We are both in our 80s and have to be careful where we go nowadays.
May 20, 2026
Reply from Hays Travel - West Kirby
Thank you so much we love booking your holidays :)
Judy Stredder was a fantastic guide
Judy Stredder was a fantastic guide, helping us navigate through options to reach a destination that met the needs of the group. Booking was seamless and stress free.
May 17, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely comments its always a pleasure booking your holidays :)
We got the holiday and we wanted and…
We got the holiday and we wanted and mixed it up a bit, dont need to do a thing, is all done for us
May 10, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments :)
Judy was very helpful annd…
Judy was very helpful annd knowledgeable - she helped me find exactly what we were looking for in a holiday. Great customer service !
May 14, 2026
Reply from Hays Travel - West Kirby
Thankyou for your lovely review it is always a pleasure booking your holidays:)Judie
Reply from Hays Travel - West Kirby
Thank you we try our best!
Reply from Hays Travel - West Kirby
Thank you always a pleasure booking your holiday.
The ladies where very supportive and…
The ladies where very supportive and knowledgeable at the west kirby branch so thanks very much
May 9, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments :)
Very friendly staff who listened and…
Very friendly staff who listened and took the time to get the best holiday for my needs. Fast and very efficient service
May 7, 2026
Reply from Hays Travel - West Kirby
Thank you for the lovely review, it was a pleasure to book your holiday for you.
Great customer interaction
May 3, 2026
Reply from Hays Travel - West Kirby
Thank you it was a pleasure booking your holiday :)
Great Service Knowledgeable assistance from travel…
Knowledgeable assistance from travel consultants. Felt like a valuable customer .
April 30, 2026
Reply from Hays Travel - West Kirby
Thank you Mr Whitworth always a pleasure to see you both and help with your holidays / cruises
All the staff very happy and helpful…
All the staff very happy and helpful nothing is a problem
April 22, 2026
Reply from Hays Travel - West Kirby
Thankyou for your lovely comments:)
First class service
Karyn, Judi and Paula are brilliant. Always friendly and enthusiastic about finding the best holiday for you. They often ring when they know of special offers. After booking holidays through them over the last 3 years I have always been delighted with their service from start to finish. I feel like a friend rather than just a customer. I would highly recommend them.
April 14, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments. We absolutely love booking your holidays and seeing you photo books when you get back and hearing about all your amazing adventures :) You are valued customer and friend :)
Really helpful staff helping me with my…
Really helpful staff helping me with my holiday insurance Thankyou
April 15, 2026
Reply from Hays Travel - West Kirby
Thank you so much for your comments :)
Very helpfull staff
Very helpfull staff. Were able to guide us to the holiday that we were hoping for. Alot easier than self organising as we have in the past.
Thank you Karyn.
April 8, 2026
Reply from Hays Travel - West Kirby
thank you for your lovely comments :)
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