The staff at Hays travel West Kirby were extremely friendly and helpful. We are particularly grateful to Jodie who dealt with our booking and could not do enough for us, even finding our hotel and pr... See more
Company replied
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The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
Company replied
As always Hay’s West Kirby have helped me once again Karen is so helpful and patience Thank you
Company replied
We booked a week's break through Hays travel, it was quite tricky due to being near the date we wanted to travel and having specific requirements. Karyn from Hays travel couldn't have been more patien... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
416 reviews
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TUI river cruise
Judie Stredder, worked tirelessly to find the right fit for our large party of 7 people, she is a credit to Hays travel, you are lucky to have her working for you
July 21, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely feedback, it was a pleasure booking your holiday :)
Very friendly
Very friendly, helpful in every way sorted out our needs good commication and straight forward
July 21, 2026
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely feedback always a pleasure :) Judie
I always book my holidays with Hays…
I always book my holidays with Hays Travel. They listen to what I like and have arranged many wonderful holidays for me. I get plenty of advice and information if I ask for it. Karyn has just helped us book a short break to Italy and rearrange a cruise.
July 16, 2026
Reply from Hays Travel - West Kirby
Thank you for your very kind Trustpilot review .Its always a pleasure helping you with your holidays
Understanding of holiday requiements
Understanding of holiday requiements. Hays(West Kirby) were fantastic in finding the best holiday that suited my friend and I.
They were attentive and empathetic to my disabled friend.
July 8, 2026
Reply from Hays Travel - West Kirby
Thank you for the kind comments, it was are pleasure helping you with your forth coming holiday
Reply from Hays Travel - West Kirby
Thank you so much it was a pleasure booking :)
What a great shop
What a great shop, fantastic service. So efficient will definitely go back.
June 23, 2026
Reply from Hays Travel - West Kirby
Thank you so much for you lovely comments it was a pleasure booking your holiday :)
Really pleased with the service from Hays Travel
We booked a week's break through Hays travel, it was quite tricky due to being near the date we wanted to travel and having specific requirements. Karyn from Hays travel couldn't have been more patient, helpful and accommodating explaining why our first choice of destination may not have been the best option for us. This was the first time in many years we used a travel agent but we will definitely do so again, it made the whole process so much easier and hassle free and we got a discount!
June 30, 2026
Reply from Hays Travel - West Kirby
Thank you ! much appreciated.
The customer service was excellent both…
The customer service was excellent both Judy and Karen were wonderful.
June 24, 2026
Reply from Hays Travel - West Kirby
Thank you so much.
I told Mel and Karyn what I wanted and…
I told Mel and Karyn what I wanted and they worked on that info . By the afternoon 2 hours later I had booked and paid for my cruise .
June 23, 2026
Reply from Hays Travel - West Kirby
Thank you so much you will have an amazing time :)
The consultant was extremely helpful
The consultant was extremely helpful, guided us to what we needed to know and provided efficient and friendly service
June 20, 2026
Reply from Hays Travel - West Kirby
Thank you so much :)
Excellent service from karyn and juddie…
Excellent service from karyn and juddie as always, never go anywhere else but hays travel west kirby fabulous staff,always made welcome.
June 21, 2026
Reply from Hays Travel - West Kirby
Thank you for your kind words, pleasure to book you.
Always give a good service. …
Alwsys give a good service and liste to what tbe customer is saying.
June 16, 2026
Reply from Hays Travel - West Kirby
Thank you so much.
Staff were very helpful and obtained…
Staff were very helpful and obtained some good discounts
June 17, 2026
Reply from Hays Travel - West Kirby
Thank you Ian, much appreciated.
Reply from Hays Travel - West Kirby
Thank you it was a pleasure booking your holiday :)
Judith was very helpful with our shore…
Judith was very helpful with our shore trips for our cruise. She is always cheerful and very knowledgeable about destinations and hotels.
She is an asset to Hayes West Kirby branch. Thank you 👍
May 30, 2026
Reply from Hays Travel - West Kirby
Thank you love booking your holidays :)
Great Staff Friendly professional …
Great Staff Friendly professional Great advice and knowledge.
June 4, 2026
Reply from Hays Travel - West Kirby
Thank you Anne, we really appreciate your comment.
The West Kirby branch was amazing Mel…
The West Kirby branch was amazing Mel and Karyn were so professional and delivered everything we asked for..
The care, patience and the explanation of what we wanted and booked was explained and delivered second to none… thank you both very much…
June 3, 2026
Reply from Hays Travel - West Kirby
It's our pleasure, Mrs Musker.
Reply from Hays Travel - West Kirby
Thank you for your lovely comments :)
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