Hays Travel - Westhoughton Reviews 

Was looked after by Lynn. Excellent knowledge, went the extra mile. Very good customer service engaging. Came out very happy with the experience

Hays travel are so great to book with, used them now for several years, staff are so pleasant and knowledgeable, nothing is too much trouble ⭐️⭐️⭐️⭐️⭐️

found the holiday we wanted and was dealt with friendly and proffesionaly

Very welcoming, went through everything we needed to know about our upcoming cruise.
Georgia was the girl that helped us.
Excellent service from Georgia at West Houghton
Travel.

So helpful, polite and conscientious

I can’t thank Leonie enough for her help and patience on Saturday. I went in knowing we needed a short flight time, short transfer for 3 adults and 1 infant.
I left with a holiday to Palma, fantastic family friendly hotel and really good flight times.
Not used a travel agent in years but will definitely be back.😁

We have been using Hays Travel for many years. The service is friendly and professional, helping us to choose the best option.

Hayes travel sale assistants in the westhoughton branch go the extra mile to help you get the best holiday possible. No problem is too big or too small. Thank you Hayes travel.

The Westhoughton staff are always amazing and make you feel so welcome. They make the booking process so easy. Definitely wouldn't go anywhere else

Georgia went above and beyond to sort everything we wanted for our multi trip, wouldn't use any other travel agents & would recommend them to everyone. Amazing staff & nothing to much for them. Can't thank Georgia enough.

Got my holiday sorted. Friendly helpful staff.

Lovely member of staff really helpful and came away booking a holiday

Hays travel at Westhoughton the staff are brilliant very experienced. I wouldn’t go to anywhere else to book my holidays. Thank you again, Lynn and team.

We have booked our holidays with Hays Travel for many years, always excellent service from the staff by phone or in person.

Very professional and helpful nothing to much trouble

This is the second trip That Hayes have arranged for Me the first went swinging. Flights conections hotel all bang on can't wait for second trip In September.
Staff at Westhoughton shop are Brilliant.

Spent almost £6k on this holiday. Mistake after mistake through Hays travel, Westhoughton branch has left us dreading the upcoming holiday. Made mistakes on the booking, then classed it as a admin mistake. It wasn’t it was down to the girl who booked the holiday. Let us to believe only 1 room available. Lie. Didn’t tell us the transfers times this would have impacted on our decision to book heavily. My husband has health issues and my son is autistic, made them aware of our needs at booking. All the staff member could see was her commission. Branch manager issued a small refund due to their mistake, took several emails to even find out which card she’d refunded to, as made various payments with various cards. Simple curtsy would be ask the customer which card would they like a refund on! Apparently not, too busy telling me the angry customer all of her great experiences, at this point I well passed the stage of trying to talk around. Livid, been passed onto head office. Took 2 weeks to respond, ended up copying every director I could find into the emails - honestly just book elsewhere

Brilliant service, really helpful and spent time going through everything so we understood, helped us to look for and to book excursions too thankyou

Always our favourite place to book, everyone is so knowledgable and so helpful. After many years of being a Hays Westhoughton customer we won’t dream of going anywhere else.