The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more
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Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more
Company replied
Took time and patience from Lynne at the Westhoughton branch but got us a great deal and assisted travel for my husband and myself due to disability’s thank you
Company replied
Found booking a flight to Australia myself stressful. We use Hays travel several times a year asked for their help. Thalia was so helpful nothing too much trouble answered all my questions and t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Market Street, BL5 3AZ, Westhoughton, United Kingdom
- 01942 813175
4.9
Excellent
993 reviews
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Reply from Hays Travel - Westhoughton
We are so glad you enjoyed your experience. Thank you for your wonderful feedback.
The staff are always very polite
The staff are always very polite, friendly and helpful with your enquiries. They offer a very good service.
June 22, 2026
Reply from Hays Travel - Westhoughton
We are so pleased to hear that our staff provided you with such a positive experience. Thank you for your kind words.
Thalia was extremely helpful
Thalia was extremely helpful. She went out of her way to change a holiday that I had booked. She kept me informed and was very efficient
June 16, 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback. We are so pleased to hear we could assist with your holiday change and keep you informed.
Reply from Hays Travel - Westhoughton
We appreciate your kind words! We are delighted you had such a positive experience.
Kind Regards
Hays Travel
Excellent service from Lynne
Excellent service from Lynne. She found just what we were looking for in Greece and emailed the hotel directly with our requirements.
Thanks
June 16, 2026
Reply from Hays Travel - Westhoughton
We are so glad we could help you find the perfect Greek getaway! Thank you for your wonderful feedback.
Reply from Hays Travel - Westhoughton
We're so glad we could assist you!
Excellent service
Excellent service, knowledgeable and helpful. Covering everything from resort info, flight availability, timings,insurance if required, travel money.
They do get busy
June 11, 2026
Reply from Hays Travel - Westhoughton
We're so glad to hear you had such a positive experience with our team! Thank you for your kind words.
It was great very helpful & patience
It was great very helpful & patience . She was lovely and very efficient.
June 7, 2026
Reply from Hays Travel - Westhoughton
Colette ,
We're so glad our team was helpful and efficient. Thank you for your kind words.
Kind Regards
Hays Travel
Brilliant as always
Brilliant as always, service is always excellent at Westhoughton. Well done to Laura who dealt with my recent booking and also Leonie who has dealt with our bookings in the past.
June 7, 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear about your excellent experience with our team. We appreciate your continued support.
Kind Regards
Hays Travel
Liona is so good at there job and adds…
Liona is so good at there job and adds such a fabulous amount of extra effort and support
June 3, 2026
Reply from Hays Travel - Westhoughton
We are so glad to hear that you had such a positive experience with us.
Once again we booked our Cruise at Hays…
Once again we booked our Cruise at Hays Travel Westhoughton,the booking or process was made easy by the wonderful staff nothing was to much trouble and we would highly recommend you try it.
May 30, 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback! We are so pleased to hear that booking your cruise with us was easy and that our team provided excellent service. We appreciate your recommendation!
Reply from Hays Travel - Westhoughton
We appreciate your kind words. We are so glad you enjoyed our service.
Always helpful and find what i need,i…
Always helpful and find what i need,i prefer my boarding passes on paper so always print them off dont like using my phone and have everything ready for me to pick up from the shop always very polite and friendly,feel like I'm visiting family,we always use hays travel ,best in my eyes ,keep it up girls x
May 29, 2026
Reply from Hays Travel - Westhoughton
We are so happy to hear you feel like part of our family! We appreciate your kind words and continued loyalty. Thank you for choosing us.
Georgia was very helpfully and…
Georgia was very helpfully and professional overall a very good experience.
May 22, 2026
Reply from Hays Travel - Westhoughton
Mr Newton,
We're delighted to hear you had a very good experience! Thank you for your positive feedback.
Kind Regards
Hays Travel
Reply from Hays Travel - Westhoughton
We are so pleased to hear this. Thank you for your kind words and positive feedback.
Went in to see what deals were on
Went in to see what deals were on, they found us a great holiday, with a great price, very pleased, highly recommend
May 26, 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday at a great price. We appreciate your recommendation!
Lynne help us find the perfect cruise…
Lynne help us find the perfect cruise for our needs.She took time to ask questions and listen to our answers.
May 24, 2026
Reply from Hays Travel - Westhoughton
We are so happy we could help you find the perfect cruise. We appreciate your kind words.
Nothing was to much trouble for Leoni…
Nothing was to much trouble for Leoni looking for the best possible break to Lapland within our budget she was excellent.
May 19, 2026
Reply from Hays Travel - Westhoughton
We're so happy to hear we could help find your perfect trip! Thank you for your wonderful feedback.
Excellent
The staff are so very helpful.
Nothing is too much trouble
The best thing I did was to walk in the Westhoughton branch a few years ago
Excellent.
May 13, 2026
Reply from Hays Travel - Westhoughton
Thank you for your kind feedback it is always lovely to see you :)
Super service
Laura was so helpful sorting out our flights, quick to establish our needs and work with her contacts to sort out a complex itinerary and offer a range of options.
Great work thanks!,
May 13, 2026
Reply from Hays Travel - Westhoughton
We're so glad we could assist with your complex itinerary and provide excellent options. Thank you for your kind words!
Kind Regards
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