The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more
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See what reviewers are saying
Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more
Company replied
Took time and patience from Lynne at the Westhoughton branch but got us a great deal and assisted travel for my husband and myself due to disability’s thank you
Company replied
Found booking a flight to Australia myself stressful. We use Hays travel several times a year asked for their help. Thalia was so helpful nothing too much trouble answered all my questions and t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Market Street, BL5 3AZ, Westhoughton, United Kingdom
- 01942 813175
4.9
Excellent
993 reviews
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Always a pleasure to go into…
Always a pleasure to go into Westhoughton office girls are very helpful
May 13, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your kind words. We're so happy to hear that our team is helpful to you!
Very efficient and friendly staff who…
Very efficient and friendly staff who make you feel at ease
May 5, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience with us. We're happy to hear our efficient and friendly team made you feel comfortable.
Azura Cruise
The manager Leonie went through the details of my cruise request with me
Her knowledge made my decision making so very easy for me
It was all so very easy to book and again I can look forward to my holiday with no worries
Thanks again Hays Travel Westhougton
May 10, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your booking experience. We're so glad to hear that our team's expertise made planning your cruise easy, and we hope you enjoy a worry-free holiday!
Kind Regards
Hays Travel Westhoughton
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to leave us a review. We are so glad we could assist you and listen to your needs!
Kind Regards
Hays Travel Westhoughton
Reply from Hays Travel - Westhoughton
We appreciate your positive feedback and are so glad to hear that you found our staff to be friendly and efficient during your visit.
Kind Regards
Hays Travel Westhoughton
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience with us and are so glad our team's knowledge and friendliness stood out to you.
The agent spent around 90 mins wirh us…
The agent spent around 90 mins wirh us to get us the right holiday. She was very patient and helpful 😁
April 30, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your experience. We're so happy we could help you find the perfect holiday with great patience!
Reply from Hays Travel - Westhoughton
Thank you for your kind feedback
Such pleasant & helpful staff
Such pleasant & helpful staff, couldn't have had a better experience
April 28, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words and are so glad you had a positive experience with our team. Thank you for your fantastic 5-star review!
Leoni as always was fabulous
Leoni as always was fabulous. I book with Leoni or Michelle few time a year for me and my little girl and they always are very helpful and friendly
April 28, 2026
Reply from Hays Travel - Westhoughton
We are so happy to hear that our team members are always helpful and friendly when booking your trips. Thank you for your continued patronage!
choosing a holiday
The knowledge your agent had when asking questions about any particular holiday, was very helpful and was patient .
April 16, 2026
Reply from Hays Travel - Westhoughton
Bernard Hill,
We appreciate your positive feedback! We're happy to hear that our agent's knowledge and patience were helpful in planning your holiday. Thank you!
Kind Regards
Alison
Hays Travel
Pontefract
Laura from your westhoughton branch was…
Laura from your westhoughton branch was absolutely amazing she really went above and beyond to find me a last minute cruise
April 17, 2026
Reply from Hays Travel - Westhoughton
Lynn,
We are so glad to hear that our team member went above and beyond to find you a last-minute cruise. Thank you for sharing your positive experience!
Kind Regards
Alison
Hays Travel
Pontefract
Spoke to Michelle regards looking at…
Spoke to Michelle regards looking at booking a cruise for 2028.
Very knowledgeable, extremely helpful.
Fabulous service.
April 22, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your experience. We're so glad to hear that you found our service so helpful and informative as you plan your cruise.
Great Experience
Greeted by very happy and smiling staff, very professional.
Gave us exceptional service, sorted our cruise down to the finest detail.Great sevice, oh and the coffee was an added bonus..Leonie was great..
April 16, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience with us. We're happy to hear that you received exceptional and professional service, and that we sorted all the cruise details for you.
Hays Travel Westhoughton
All the staff at Hays Travel Westhoughton, are fantastic and go one step more to help us with all are bookings. Would not book a holiday with anyone else.
April 12, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words! It's wonderful to know that our team consistently exceeds expectations and that you value our services for your bookings.
Fantastic service
Fantastic service, they went over and above to find the best deal for us. Such a great group of ladies who where very welcoming and knowledgeable.
April 11, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to leave your positive feedback. We are so happy to hear that you received such fantastic service from our team.
Kind regards
The ladies are extremely helpful and…
The ladies are extremely helpful and nothing is too much trouble
April 10, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience! We are so glad to hear that our team is helpful, and nothing is too much trouble for them.
As always you found us the holiday we…
As always you found us the holiday we were looking for with a smile and a nice chat. Thank you once again.
Harry and Margaret Ainsworth
April 2, 2026
Reply from Hays Travel - Westhoughton
We're happy we could find you the perfect holiday once again! It's great to hear you enjoyed our friendly service and conversation. Thank you for your continued trust!
Excellent service
A professional service nothing was too much trouble. The staff are very friendly and helpful.
April 9, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience with us. We're happy to hear that our team was friendly, helpful, and professional!
A warm and honest welcome
A warm and honest welcome, I knew what I wanted and they got me the holiday.
April 4, 2026
Reply from Hays Travel - Westhoughton
We are so pleased we could provide such a positive experience and help you book your holiday. Thank you for the wonderful review.
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