The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more
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See what reviewers are saying
Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more
Company replied
Took time and patience from Lynne at the Westhoughton branch but got us a great deal and assisted travel for my husband and myself due to disability’s thank you
Company replied
Found booking a flight to Australia myself stressful. We use Hays travel several times a year asked for their help. Thalia was so helpful nothing too much trouble answered all my questions and t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Market Street, BL5 3AZ, Westhoughton, United Kingdom
- 01942 813175
4.9
Excellent
993 reviews
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Booking a cruise.
They can't do enough for you. Love booking my holidays with the very helpful staff. I've booked another cruise 🛳 with them. Happy days.
March 26, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your continued experiences with us. We're so happy to hear that our staff are helpful and that you booked another cruise! Thank you for your continued loyalty to us.
Kind regards
Hays Travel Westhoughton
Assistants were wonderful
Assistants were wonderful, they found our named hotel at the best price. Just awaiting tickets to fly on wed this week
April 3, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that our staff were helpful in finding the hotel you wanted the best price! Lovely to see you again today for tickets! Have a lovely break away!
Kind regards
Hays Travel Westhoughton.
The above and beyond attitude
The above and beyond attitude, and the time taken to get me exactly what l wanted.
March 22, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that our dedication and effort helped you get exactly what you wanted. Thank you for your positive feedback!
Excellent staff
Excellent staff. Found me the right holiday at the right price. Always use hays travel westhoughton .
March 28, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that our staff found you the right holiday at the right price. We appreciate your continued loyalty and thank you for your review.
Reply from Hays Travel - Westhoughton
Maureen,
We appreciate your kind words! We are so glad you found our team professional, friendly, and that you felt at ease with us.
Kind regards
Hays Travel
Westhoughton
A very positive experience.
A very positive experience from knowledgeable staff who were eager to give help and advice.
March 25, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your positive experience with our team. We're happy to hear our staff were helpful and eager to assist you.
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your positive experience; it is always our pleasure to assist
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to share your positive experience; it is always our pleasure to assist
Reply from Hays Travel - Westhoughton
Thank you for your kind feedback
Great experience
The young lady Georgia is so helpful. Very knowledgeable and always goes above and beyond to ensure your holiday is everything you want and more. An absolute credit to the team. Thank you Georgia
March 22, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words! It's great to hear that you found our team member so helpful and knowledgeable. We're delighted we could ensure your holiday met your expectations.
Reply from Hays Travel - Westhoughton
We appreciate your kind words! We are so happy to hear that our staff was able to provide such helpful assistance to you.
Lovely staff very friendly we booked…
Lovely staff very friendly we booked all our holidays with hayes travel cannot recomend them enough
February 8, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words and are so happy to hear about the great experiences you've had booking holidays with us. Thank you!
Got what wanted very quickly
March 8, 2026
Reply from Hays Travel - Westhoughton
We're happy you received what you wanted so quickly. Thank you for your positive feedback; we appreciate it greatly.
Very happy with service I received
Very happy with service I received
The lady (sorry forgot) very knowledgeable helpful with all our questions
March 7, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience! We're so happy to hear the team member was knowledgeable and helpful in answering all of your questions.
Great service we go there every time rEfiendly staff nothing to…
Great service friendly staff nothing to much trouble we got what we wanted Brilliant 👏
March 7, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your wonderful experience with us! We are so happy our friendly staff could provide such brilliant service.
Friendly
Friendly, knowledgeable staff made our holiday booking experience effortless and without any unnecessary drama. This was out first time booking a holiday together, so it meant a lot to us both.
February 27, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that our team's expertise made booking your first holiday together so easy and stress-free! Thank you for sharing your positive experience with us.
westhoughton, Hays Travel
Been going on holiday via Hays for…
Been going on holiday via Hays for years and always found if there is any problem/trouble happens before or during holidays they only too willing to listen & help especially things like cancelled flights or baggage going astray
February 25, 2026
Reply from Hays Travel - Westhoughton
We appreciate your continued trust in us for your holiday plans over the years. We are happy to hear that we've been helpful in resolving any issues that arose during your trips.
Always so helpful
Once again the staff at Hays were so helpful & friendly - nothing is ever too much trouble. These days it's so easy to just book holidays online, but doing it through Hays Travel makes the experience feel more complete - and you know that should you need help with anything, they always have your back !
February 28, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to leave us such a complimentary review. We're happy to hear that our team's helpful and friendly service made your holiday booking experience feel complete. It's great to know we can always have your back
Laura
Laura, at Hays travel Westhoughton branch, was amazing in helping me find the right route / deal with my flights to Australia flying into Perth and flying back from Sydney with the dates that fitted my trip, lovely, lovely person.
February 27, 2026
Reply from Hays Travel - Westhoughton
We're so happy to hear that you received amazing assistance from our team member in finding the perfect flight route to Australia! We will certainly pass along your kind words.
From when we walked into Hays Travel
From when we walked into Hays Travel, someone acknowledged us straight away, very welcoming, with a smile, we got straight to booking our cruise, which was perfect in every way, they recomended us with a couple of different cruises, and helped us to choose the one for us, which we are very happy with, and looking forward to going, They explained everything in detail, we will recommend Hays Tavel, to friends and family, excellent, thank you.
March 1, 2026
Reply from Hays Travel - Westhoughton
We're delighted that you felt welcomed and that we could assist you in finding the perfect cruise. It's great to hear that you appreciated the detailed explanations.
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