The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more
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See what reviewers are saying
You must have the friendliest group of ladies in the westhoughton branch nothing to much trouble and alway smiling make finding your hol a stress free chore.
Company replied
Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more
Company replied
First time we have booked with you and received excellent service thank you Laura for taking your time time to explain everything
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Market Street, BL5 3AZ, Westhoughton, United Kingdom
- 01942 813175
4.9
Excellent
993 reviews
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Laura
Laura, at Hays travel Westhoughton branch, was amazing in helping me find the right route / deal with my flights to Australia flying into Perth and flying back from Sydney with the dates that fitted my trip, lovely, lovely person.
February 27, 2026
Reply from Hays Travel - Westhoughton
We're so happy to hear that you received amazing assistance from our team member in finding the perfect flight route to Australia! We will certainly pass along your kind words.
From when we walked into Hays Travel
From when we walked into Hays Travel, someone acknowledged us straight away, very welcoming, with a smile, we got straight to booking our cruise, which was perfect in every way, they recomended us with a couple of different cruises, and helped us to choose the one for us, which we are very happy with, and looking forward to going, They explained everything in detail, we will recommend Hays Tavel, to friends and family, excellent, thank you.
March 1, 2026
Reply from Hays Travel - Westhoughton
We're delighted that you felt welcomed and that we could assist you in finding the perfect cruise. It's great to hear that you appreciated the detailed explanations.
Knowledge of travel consultant
Knowledge of travel consultant. I needed to ask a number of questions about assistance during travel. Michelle was very helpful
February 28, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that the information about travel assistance was helpful. We appreciate you taking the time to share your positive experience with us!
Great experience
Great experience!
Thai always goes above and beyond to help us find the perfect holiday.
February 22, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your great experience! We are so pleased that our team helps you find the perfect holiday by going above and beyond.
Lynn was absolutely fantastic
Lynn was absolutely fantastic, could not have been more proffesional and helpful in booking our holiday.
would give her 10 stars if I could,well done hays travel.
February 28, 2026
Reply from Hays Travel - Westhoughton
Marie Haide,
We appreciate your fantastic feedback! We are so happy to hear that you found our service helpful and professional when booking
I alway use Hayes Westhoughton it…
I alway use Hayes Westhoughton it always a pleasure the girls are amazing friendly professional and helpful. Lynne helped me so much yesterday thanks for dealing with everything for us.
I would certainly recommend this branch you will always get excellent service thanks so much for all the holidays you have booked for us.
February 24, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that you consistently have a positive experience with our team in Westhoughton. We appreciate your kind words regarding the team's friendly, professional, and helpful service. Thank you!
westhoughton, Hays Travel
Leonie at Westhoughton is brilliant!
Leonie at Hays Westhoughton is super helpful and so knowledgeable about different aspects of travel, providing options to choose from, depending on your needs and budget. Lemonade the process of booking my other half’s 60th Birthday next year really easy. Just can’t wait to go now.
February 23, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that the booking process was easy and that you found our team member helpful and knowledgeable. We appreciate your kind words and hope you have a fantastic trip!
They feel like a family but very…
They feel like a family but very efficient and professional.
I have moved out the area I tried a different Hays the service was no were near as the Westhoughton Branch they always go the extra mile which I am grateful for.
The other branch were fine but certainly a couple of divisions below the Westhoughton Branch.
They produce an excellent service every time in point. Now I have to travel 50 miles every time to book a holiday but is worth every mile.
February 22, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words and are so happy to hear that our team consistently provides you with excellent service. We are delighted that you feel like part of our family and that our service is worth the travel.
Excellent service as always
Lynne was great helping me book my holiday which wasn't easy for her as it was quite short notice, only 6 weeks to travel, and I have very specific requirements but she was brilliant. Also the staff in the currency section were great, dealt with my needs and also when I told them I had issues with the app on my new phone, they helped with that too.
February 20, 2026
Reply from Hays Travel - Westhoughton
We're happy to hear that you had such a positive experience booking your holiday and with the currency exchange service. We appreciate you taking the time to share your feedback, and we'll be sure to pass on your kind words to the team.
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience and are so glad we could provide such a positive and helpful service. Thanks for your review!
Your girl was very efficient and helpful
February 19, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words and are so glad to hear that our team member was efficient and helpful. Thank you for your five-star review!
westhoughton, Hays Travel
We always go to Hays travel to book…
We always go to Hays travel to book holidays because the staff at our Westhoughton branch are always cheerful and helpful when sorting out our holiday
February 10, 2026
Reply from Hays Travel - Westhoughton
We appreciate you choosing our Westhoughton branch for your holiday bookings. It's great to hear that our team's cheerfulness and helpfulness make planning your trips a positive experience.
westhoughton, Hays Travel
So helpful Lynne went above and beyond…
So helpful Lynne went above and beyond to help us find what we wanted.
February 15, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to leave us such a fantastic review! We are so glad we could assist you in finding exactly what you were looking for.
Michelle went absolutely above and…
Michelle went absolutely above and beyond, staying late on a Saturday evening to make sure our holiday was booked ❤️
February 14, 2026
Reply from Hays Travel - Westhoughton
We are so happy to hear that our team member went above and beyond to ensure your holiday was booked. Thank you for sharing your positive experience!
Great team of ladies
Great team of ladies. Everyone was on hand to help booking our holiday. Very knowledgeable and very helpful
February 15, 2026
Reply from Hays Travel - Westhoughton
We appreciate your kind words and are so happy to hear that our team was so helpful and knowledgeable when booking your holiday.
I like the advise and personal approach…
I like the advise and personal approach I always get.
February 8, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience and are so happy to hear you enjoy our personalized advice!
Excellent holiday booking experience, 13/02/26
Staff very helpful and responsive to our holiday requirements.
February 14, 2026
Reply from Hays Travel - Westhoughton
We appreciate you sharing your experience with us. We are so happy to hear our team was helpful and responsive to your holiday needs.
westhoughton, Hays Travel
The staff were very friendly and…
The staff were very friendly and helpful especially Thalia who fixed us up with, hopefully, a great holiday to lake garda
February 12, 2026
Reply from Hays Travel - Westhoughton
We're so happy to hear the staff were friendly and helpful! We appreciate you mentioning how they secured your Lake Garda holiday. Thank you for your review!
westhoughton, Hays Travel
It's never to much trouble for the…
It's never to much trouble for the staff to avise and help when booking a holiday. Always happy to. Help.
February 13, 2026
Reply from Hays Travel - Westhoughton
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our staff is always ready to help you book a holiday.
westhoughton, Hays Travel
Reply from Hays Travel - Westhoughton
We're so happy we made things easy and clearly explained everything for you. Thank you for your fantastic review!
westhoughton, Hays Travel
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