Hays Travel - Westhoughton Reviews 

993
TrustScore 5 out of 5

4.9

64 Market Street, BL5 3AZ Westhoughton, GB


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Rated 5 out of 5 stars

The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more

Company replied

Rated 5 out of 5 stars

You must have the friendliest group of ladies in the westhoughton branch nothing to much trouble and alway smiling make finding your hol a stress free chore.

Company replied

Rated 5 out of 5 stars

Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more

Company replied

Rated 5 out of 5 stars

First time we have booked with you and received excellent service thank you Laura for taking your time time to explain everything

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 64 Market Street, BL5 3AZ, Westhoughton, United Kingdom

  • 01942 813175

4.9

Excellent

TrustScore 5 out of 5

993 reviews

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4.9

All reviews

(993)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Gave us plenty of information

Gave us plenty of information, very helpful and very patient on every occasion; will always go back to Hays Travel Westhoughton.

February 10, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to share your experience. We're happy to hear that we provided you with helpful information and patience. We look forward to assisting you again.

Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and friendly.

February 9, 2026
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Reply from Hays Travel - Westhoughton

Joyce Colclough,

We appreciate your positive feedback; we are so happy that we could provide you with a great and informative experience.

Hays Travel Westhoughton

Rated 5 out of 5 stars

Friendly

Friendly, helpful, and great value. I’ve booked through hay’s multiple times and they always price match and deliver excellent service. Wouldn’t hesitate to recommend

February 8, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you sharing your positive experience with us! We're so glad that you find our team helpful and our prices competitive. Thanks for your recommendation!

Rated 5 out of 5 stars

Very pleasant and very knowledgably…

Very pleasant and very knowledgably staff. Showed us multiple choices and agreed on a budget and found the right holiday for us. Booking holiday and flights etc very quick and efficient. Generally very good experience.

January 31, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your kind words and are so glad we could find the perfect holiday within your budget. Thank you for highlighting our team's efficiency and knowledge!

Rated 5 out of 5 stars

Excellent service from Laura

Excellent service from Laura, who was pleasant and helpful as always.
Nothing was too much trouble, giving us options and alternatives for the cruise.

February 8, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to leave us such a great review! We're so glad to hear that you found our service helpful

Rated 5 out of 5 stars

The team at Hays Travel provided an…

The team at Hays Travel provided an exceptional service from beginning to end. They guided us through every aspect of our holiday with clarity and enthusiasm, taking the time to show us different parts of the ship and explain each detail thoroughly. Nothing was overlooked, and their knowledge and attention to detail made the entire booking experience smooth, informative, and enjoyable. I felt fully supported throughout the process and would highly recommend their services to anyone planning a holiday.

February 8, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to share your booking experience. We're so glad to hear that our team's service met your expectations and that you found the experience smooth and informative. It's great to know you felt supported.

Rated 5 out of 5 stars

all personell very helpful and very pleasant when you visit .

very helpful and goes the extra mile to make sure you are completely happy with everything before leaving.

February 1, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your positive feedback! We are so glad to hear that you felt supported and happy with our team's dedication to your needs.

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very approachable and friendly

January 31, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your kind words! It is wonderful to know our team made you feel welcome and assisted you well.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, nothing too much trouble.

February 6, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your kind words and we are so glad we could provide such helpful support; thank you for letting us know about your experience.

Rated 5 out of 5 stars

Very helpful

Great experience
Lynne was very helpful and listened to what we were looking for.
Highly recommend

February 6, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you sharing your great experience!y

Rated 5 out of 5 stars

The staff are always welcoming and…

The staff are always welcoming and smiling.
I came to book a holiday to attend a wedding in Cyprus and the whole process was quick and smooth.
Highly recommend all the staff in this store.

February 4, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your kind words! We're so happy to hear that you found our team welcoming and that booking your holiday for Cyprus was quick and smooth.

Rated 5 out of 5 stars

Leonie was extremely helpful

Leonie was extremely helpful, I had found the holiday I wanted online and she found me an even better deal with better flight times.

January 27, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to leave us a review! We're so happy to hear that you received helpful service and a better deal on your holiday.

Hays Travel

Rated 5 out of 5 stars

The service we get from the…

The service we get from the westhoughton branch is always top rated

February 1, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your wonderful feedback regarding the top-rated service you always receive from the Westhoughton branch. Thank you!
Hays Travel

Rated 5 out of 5 stars

A very welcoming and friendly to…

A very welcoming and friendly to visit.
The staff are very helpful and knowledgeable

A nice experience 😊

January 28, 2026
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Reply from Hays Travel - Westhoughton

We're happy you felt welcomed and found our staff helpful and knowledgeable. Thank you for your lovely feedback; we appreciate your visit!

Hays Travel

Rated 5 out of 5 stars

Great service very helpful dealt with…

Great service very helpful dealt with us in a polite manner i will definately use Hays travel again helped us booked our holiday very professional

January 31, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to leave us such a great review! We are so glad we could provide professional and helpful service while booking your holiday.

Hays Travel

Rated 5 out of 5 stars

Excellent Service

The lady who helped book our holiday was very knowledgeable and helpful.

February 1, 2026
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Reply from Hays Travel - Westhoughton

Thank you for your kind words, it is much appreciated.

Rated 5 out of 5 stars

Called in to book a weeks holiday in…

Called in to book a weeks holiday in Llanudno..seen to by Lynne (Westhoughton. branch) who was very helpful,she rang the hotel for some questions we had,,very pleased how we were advised.vert professional..Thank
you Lynne

January 31, 2026
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Reply from Hays Travel - Westhoughton

We appreciate you taking the time to leave us such a wonderful review. We're so glad to hear that you were pleased with the service you received while booking your holiday.

Hays Travel

Rated 5 out of 5 stars

I contacted Georgia at Hayes Travel…

I contacted Georgia at Hayes Travel Westhoughton last week in search of our annual cruise. Unfortunately we were unable to book due to our choice of stateroom being sold out.
We then stated looking at coach holidays & booked one with for July.
Throughout the search, Georgias help was invaluable, particularly with understanding of our specific needs (elderly). She was methodical, checking queries & contacting me when she said she would. It was apleasure to deal with her.

January 30, 2026
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Reply from Hays Travel - Westhoughton

We appreciate your kind words. We're happy to hear that the assistance you received was invaluable, especially concerning your specific requirements. We're glad we could provide a pleasant experience while booking your coach holiday. Thank you!

Rated 5 out of 5 stars

Leonie was excellent made booking my…

Leonie was excellent made booking my holiday so easy for me would highly recommend thank you

January 30, 2026
Hays Travel - Westhoughton logo

Reply from Hays Travel - Westhoughton

We appreciate you sharing your experience. We're so happy to hear that our team member made booking your holiday easy.

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