Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more
Company replied
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Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more
Company replied
Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more
Thank you Rebecca for looking after our booking and taking the trouble to help with discounts we were not aware of. So helpful with all the details.
Company replied
Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
68 St Mary Street, DT4 8PP, Weymouth, United Kingdom
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The Hays travel assistant was very knowledgeable and very thorough when explaining the holiday details.

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Good service from the girl who we talked to could not fault the experience

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Great Service
Nigel had infinite patience in answering our queries to ensure we could book the holiday we wanted at the best possible price

Reply from Hays Travel - Weymouth
Chantelle proved to be very pleasant and efficient in sorting out my cruise. The office as a whole appeared to be a very friendly and welcoming.

Reply from Hays Travel - Weymouth
Excellent service from Nigel. Very imformative, with good advice.

Reply from Hays Travel - Weymouth
The service is brilliant at Hayes travel.
The lady was very helpful and informative, she definitely knew what she was doing.

Reply from Hays Travel - Weymouth
Brilliant customer service from start to finish, this is why we always book with Hays (Weymouth)

Reply from Hays Travel - Weymouth
It was good to be advised by Nigel who spent time looking through various options relating to our holiday.

Reply from Hays Travel - Weymouth
Good service,polite advisor Amy was helpful,knowledgeable and a nice person,Well done.

Reply from Hays Travel - Weymouth
We had a very good experience at Hays travel when we booked our holiday. We received sound advice about our destination and Hays were able to match the on line price of our chosen holiday.
Brilliant service.

Reply from Hays Travel - Weymouth
As usual, excellent friendly service. I highly recommend Hayes to family and friends.

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Tuesday,was very helpful and we feel very happy to contact her if we need to.

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Nigel always has a welcome smile, knows what I like & don't like, always finds us a holiday, & gives us sensible choices & advice

Reply from Hays Travel - Weymouth
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