Hays Travel - Weymouth Reviews 

1,391
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

Thank you Rebecca for looking after our booking and taking the trouble to help with discounts we were not aware of. So helpful with all the details.

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,391)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

The Hays travel assistant was very…

The Hays travel assistant was very knowledgeable and very thorough when explaining the holiday details.



February 23, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.

Kindest regards,
Chantelle

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Best travel company we have been to

February 21, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! It was a pleasure to assist with your holiday booking.

Kind regards,
Naydee

Rated 5 out of 5 stars

Good service from the girl who we…

Good service from the girl who we talked to could not fault the experience

February 21, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! It was a pleasure to assist with your holiday booking.

Kindest regards,
Chantelle

Rated 5 out of 5 stars

Very welcoming and helpful

Very welcoming and helpful, we were given good advice.

February 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)

Kind Regards,
Amy

Rated 5 out of 5 stars

Great Service

Great Service

Nigel had infinite patience in answering our queries to ensure we could book the holiday we wanted at the best possible price

February 19, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for leaving your review.
I really appreciate it and look forward to helping you plan your next trip!
Regards
Nigel

Rated 5 out of 5 stars

Chantelle proved to be very pleasant…

Chantelle proved to be very pleasant and efficient in sorting out my cruise. The office as a whole appeared to be a very friendly and welcoming.

February 19, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to write such a lovely review! It was truly a pleasure to assist you in booking your cruise. I look forward to seeing you in store again.

Kindest regards,
Chantelle

Rated 5 out of 5 stars

Excellent service

The service is brilliant at Hayes travel.
The lady was very helpful and informative, she definitely knew what she was doing.

February 15, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to leave a lovely review! It was great to meet you and I hope you are looking forward to your holiday

Best wishes,
Naydee

Rated 5 out of 5 stars

Brilliant customer service from start…

Brilliant customer service from start to finish, this is why we always book with Hays (Weymouth)

February 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)

Many thanks,
Carys

Rated 5 out of 5 stars

Carys was very helpful

Carys was very helpful

February 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)

Many thanks,
Carys

Rated 5 out of 5 stars

It was good to be advised by Nigel who…

It was good to be advised by Nigel who spent time looking through various options relating to our holiday.

February 11, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for leaving your review.
I really appreciate it and look forward to helping you plan your next trip!
Regards
Nigel

Rated 5 out of 5 stars

Good service,polite advisor Amy was…

Good service,polite advisor Amy was helpful,knowledgeable and a nice person,Well done.

February 12, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)

Kind Regards,
Amy

Rated 5 out of 5 stars

We had a very good experience at Hays…

We had a very good experience at Hays travel when we booked our holiday. We received sound advice about our destination and Hays were able to match the on line price of our chosen holiday.
Brilliant service.

February 4, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was a pleasure to assist with your holiday.

Kindest regards,
Naydee:)

Rated 5 out of 5 stars

Top notch service

As usual, excellent friendly service. I highly recommend Hayes to family and friends.

February 10, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was a pleasure to assist with your holiday.

Kindest regards,
Naydee:)

Rated 5 out of 5 stars

Yes of course

Good prices with excellent customer support

February 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review.
It was a pleasure helping you.
Kind Regards
Nigel

Rated 5 out of 5 stars

Tuesday,was very helpful and we feel…

Tuesday,was very helpful and we feel very happy to contact her if we need to.

February 10, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to leave a lovely review! It was great to meet you and I hope you are looking forward to your cruise - Tuesday

Rated 5 out of 5 stars

Very friendly

Very friendly , and helpful. Thank you

February 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :)
Kind Regards
Rachel

Rated 5 out of 5 stars

Happy Holidaymaker

Nigel always has a welcome smile, knows what I like & don't like, always finds us a holiday, & gives us sensible choices & advice

February 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Dear Happy Holidaymaker :)
Thank you so much for your kind review.
Its always a pleasure helping you find that perfect trip. See you soon .
Nigel

Rated 5 out of 5 stars

Great experience

Great experience

January 31, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your 5* review! I hope you are looking forward to your cruise - Tuesday

Rated 5 out of 5 stars

Great experience

February 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was a pleasure to assist with your holiday.

Kindest regards,
Chantelle :)

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