Hays Travel - Weymouth Reviews 

1,339
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hays travel has made our hole booking experience so easy and smooth and super excited to be going on a childhood holiday. CARYS we can not thank and recommend enough for holiday books we can't wait... See more

Company replied

Rated 5 out of 5 stars

We gave booked with hats in weymouth and never been disappointed. Nigel who tended our needs was very helpful and knowledgeable in all aspects of our holiday. Great job

Rated 5 out of 5 stars

Rebecca did a perfect job,easily taking all the stress out of booking our holiday for us. It was service with a smile from the moment we walked in, like talking to a friend we have known for years.

Company replied

Rated 5 out of 5 stars

Tuesday was so helpful finding us the right holiday. Despite a number of "out of the box" requests, she took on the task and within the day she found us the holiday we were searching for. As always,... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,339)

122,751 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great flight times and great hotel

Great flight times and great hotel

July 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It was my pleasure to assist you with your holiday. I hope you have a lovely time :)

Kind Regards
Amy

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Claire was very attentive and listened to what I wanted in a holiday. Very helpful and the booking process was easy.
I will definitely return to Hayes Travel.

July 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Your most welcome, Thanks for your lovely review.
Take Care,
Claire

Rated 5 out of 5 stars

We booked on board Britannia and the…

We booked on board Britannia and the booking was transferred over to Hays Weymouth with whom I’ve been a loyal customer for many years. The whole booking service and follow up notification from Hays were very efficient thank you.

July 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Glad you had a great cruise and happy to trust us with your next one!
Many thanks
Isabella

Rated 5 out of 5 stars

Hays travel has made our hole booking…

Hays travel has made our hole booking experience so easy and smooth and super excited to be going on a childhood holiday.
CARYS we can not thank and recommend enough for holiday books we can't wait to book our next one🥰😀

July 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback, it was a pleasure to get it booked!
Thanks, Carys

Rated 5 out of 5 stars

Friendly, efficient staff

Rebecca did a perfect job,easily taking all the stress out of booking our holiday for us. It was service with a smile from the moment we walked in, like talking to a friend we have known for years.

July 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely review! It was great to see you and it is always a pleasure to book your holidays :)

Many Thanks
Rebecca

Rated 5 out of 5 stars

Such a great team at Hayes!

Tuesday was so helpful finding us the right holiday. Despite a number of "out of the box" requests, she took on the task and within the day she found us the holiday we were searching for.
As always, the Hayes at Weymouth came up with our ideal holiday.

July 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely words. It was a pleasure to find your next holiday and I hope you are looking forward to it! - Tuesday

Rated 5 out of 5 stars

Very helpful staff went through…

Very helpful staff went through everything we asked

June 24, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! We are so pleased to hear that our staff were very helpful and answered all your questions.
Kind Regards

Rated 5 out of 5 stars

Rachel the travel rep booked the…

Rachel the travel rep booked the holiday we had researched ourselves and managed to match the online price. I prefer to book at our local Hayes Branch and Rachel is always very pleasant and helpful

June 29, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely review! :)

Kind Regards
Rachel

Rated 5 out of 5 stars

We wanted to book with the company we…

We wanted to book with the company we always use but there was no availability. Rebecca found us a very similar holiday which was on offer. She said they dealt with them alot and we trusted her experience. She was very friendly and helpful

June 20, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! :)
Kind Regards
Rebecca

Rated 5 out of 5 stars

5 Star service

Carys was excellent. Talked and advised us throughout the booking process, answering any questions we had.

June 20, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was a pleasure getting everything confirmed for you both!
Many Thanks,
Carys

Rated 5 out of 5 stars

Lovely staff always very polite…

Lovely staff always very polite positive and friendly they help you with any issues I have the shop is always clean and tidy and you are always greeted with a smile 😊 I would recommend hays travel both in weymouth or Dorchester to anyone

June 26, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It is always a pleasure.

Many Thanks
Tuesday

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look