Hays Travel - Weymouth Reviews 

1,391
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

Thank you Rebecca for looking after our booking and taking the trouble to help with discounts we were not aware of. So helpful with all the details.

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,391)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Was able to book the holiday that we…

Was able to book the holiday that we wanted. Can not fault Hays Travel, would not go anywhere else.

September 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :) We are so pleased that you wouldn't go anywhere else. We appreciate your loyalty.

Thanks
Rebecca

Rated 5 out of 5 stars

Thank you Rebecca for looking after our…

Thank you Rebecca for looking after our booking and taking the trouble to help with discounts we were not aware of. So helpful with all the details.

September 1, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hello, thank you for your lovely review. It was a pleasure booking your holiday. Hope to see you again soon :)
Many Thanks
Rebecca

Rated 5 out of 5 stars

Brilliant experience with this travel…

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly recommended!

August 30, 2026
Rated 5 out of 5 stars

The company matched the price offered…

The company matched the price offered by other holiday providers. Excellent service from a very professional member of Staff.

August 28, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your kind review, always happy to help

Many Thanks
Carys

Rated 5 out of 5 stars

Polite

Polite, friendly and very good service. Matched a holiday I had found price wise.

August 20, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review!
Many Thanks Rebecca

Rated 5 out of 5 stars

All the staff are friendly and very…

All the staff are friendly and very helpfull , wouldn’t go anywhere else nothing is to much trouble for them , booking was easy , the service from the staff is excellent

August 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review, it was a pleasure assisting you with your holiday.

Thanks
Isabella

Rated 5 out of 5 stars

We went into Hays to book a cruise for our honeymoon

We went into Hays to book a cruise for our honeymoon and Amy greeted us with a lovely smile. She was very polite and professional. She did not rush us as had lots of questions. I would recommend Hays travel and staff ( Amy)

August 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your Honeymoon :)

Kind Regards
Amy

Rated 5 out of 5 stars

Everyone was amazingly helpful and was…

Everyone was amazingly helpful and was happy to answer any questions and were really patient when it came to us trying to get time off work and the waiting time for the approval and were straight back on it once we got it approved

August 18, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review, it was a pleasure assisting you with your holiday.

Thanks
Isabella

Rated 5 out of 5 stars

Amy who dealt with us on this…

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates, prices etc. Hopefully she will remember to put in the request for our preferred room number at our hotel. We did go on a bit and hope she had a lie down after we left, hahaha.

August 23, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! Don't worry, I have popped your request through, and I will email the hotel again nearer the time! :)

Kind Regards
Amy

Rated 4 out of 5 stars

Amy was very patient and found us a…

Amy was very patient and found us a holiday we can look forward to.

August 22, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It was my pleasure to assist with your booking :)

Kind Regards
Amy

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