Hays Travel - Weymouth Reviews 

1,382
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

All the staff are friendly and very helpfull , wouldn’t go anywhere else nothing is to much trouble for them , booking was easy , the service from the staff is excellent

Company replied

Rated 5 out of 5 stars

Helpful no problems with the looking and checking everything out for us used Hays travel for years now will never go anywhere else part of the furniture in there now all knowing us

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,382)

126,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amy was great again and was so easy to…

Amy was great again and was so easy to book as we knew what we wanted and was booked in less than 20 minutes.

August 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday!

Kind Regards
Amy

Rated 5 out of 5 stars

Have always found both Dorchester and…

Have always found both Dorchester and Weymouth branches very helpfull and have booked many holidays through them.

August 1, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your 5 star review.
Its always our pleasure helping customers book their holidays.
We really appreciate your custom and thank you for booking at Hays Travel Weymouth.
Kind Regards
Nigel (Weymouth)

Rated 5 out of 5 stars

Well I've used hays a few times and…

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a coffee and she had few options and we went through it altogether and put a plan together . Nothing but good praise .x fantastic team

August 1, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for such a lovely review, It was my pleasure in helping you get your trip to Japan booked :)

Many Thanks
Isabella

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, I’m very helpful. I’m very efficient thank you..

July 31, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

I'm so pleased I was able to find you your cruise.
Have a great time!
Nigel

Rated 5 out of 5 stars

Top class

They take the time to make your holiday feel special. Wouldn’t go anywhere else!!

July 26, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your 5 star review.
Have a wonderful holiday.
Kind Regards
Nigel

Rated 5 out of 5 stars

Booking a cruise. .

Staff were helpful and informative.

July 26, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your booking. :)

Kind Regards
Amy

Rated 5 out of 5 stars

Amy was very helpful and understood our…

Amy was very helpful and understood our needs immediately. She was very efficient with the booking process.

July 26, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your booking. :)

Kind Regards
Amy

Rated 5 out of 5 stars

Good service again from the Weymouth team

Good service again from the team at Hays in Weymouth.
We gave them a brief outline of what we wanted and they researched and came with two options to choose from. Made booking easy.

July 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review.
It was a pleasuring helping you with your holiday arrangements.

Kind Regards
Naydee

Rated 5 out of 5 stars

Very helpful

Very helpful, not pushy trying to sell the holiday, just listened and helped puck our holiday

July 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your kind review.
It was a pleasuring helping you with your holiday arrangements.
Enjoy your holiday!
Kind Regards
Nigel

Rated 5 out of 5 stars

Very quick and easy to book

Very quick and easy to book. Customer services was great, friendly and helpful 😁

July 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for you lovely review :) So glad I could help get your trip booked!

Many Thanks
Isabella

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look