Hays Travel - Weymouth Reviews 

1,385
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

We went into Hays to book a cruise for our honeymoon and Amy greeted us with a lovely smile. She was very polite and professional. She did not rush us as had lots of questions. I would recommend Hays... See more

Company replied

Rated 5 out of 5 stars

All the staff are friendly and very helpfull , wouldn’t go anywhere else nothing is to much trouble for them , booking was easy , the service from the staff is excellent

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,385)

127,122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick and easy to book

Very quick and easy to book. Customer services was great, friendly and helpful 😁

July 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for you lovely review :) So glad I could help get your trip booked!

Many Thanks
Isabella

Rated 5 out of 5 stars

Nigel is always very helpful

Nigel is always very helpful, knowledgeable. He put my mind at rest when booking my first "solo" overseas trip and guided me to making the right choice. Always book my holidays with Hays, they are all so lovely and clearly enjoy what they do

July 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your kind review.
It was a pleasuring helping you with your holiday arrangements.
Enjoy your holiday!
Kind Regards
Nigel

Rated 5 out of 5 stars

It is always an excellent service.

Rebecca was most helpful, kind and very efficient in booking our cruising holiday with Cunard Queen Elizabeth. Service with a smile and over all an excellent service. Thank you.

July 21, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! It was my pleasure to assist you with your Cruise :)

Many Thanks,
Rebecca

Rated 5 out of 5 stars

Excellent personal service

Thank you again Hays Travel for the personal service you always give me and doing your best for a good deal. What a great team. Special shout out to Naydee who patiently worked hard to get the right holiday for me. Thank you again Naydee!

July 24, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hi Julie,

Thank you so much for your lovely review. It was a pleasure booking this holiday for you.

Best wishes,
Naydee

Rated 5 out of 5 stars

Excellent Customer Service

Smooth booking experience by message / email. Thank yoi

July 21, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your booking. :)

Kind Regards
Amy

Rated 5 out of 5 stars

Great flight times and great hotel

Great flight times and great hotel

July 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It was my pleasure to assist you with your holiday. I hope you have a lovely time :)

Kind Regards
Amy

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Claire was very attentive and listened to what I wanted in a holiday. Very helpful and the booking process was easy.
I will definitely return to Hayes Travel.

July 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Your most welcome, Thanks for your lovely review.
Take Care,
Claire

Rated 5 out of 5 stars

We booked on board Britannia and the…

We booked on board Britannia and the booking was transferred over to Hays Weymouth with whom I’ve been a loyal customer for many years. The whole booking service and follow up notification from Hays were very efficient thank you.

July 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Glad you had a great cruise and happy to trust us with your next one!
Many thanks
Isabella

Rated 5 out of 5 stars

Hays travel has made our hole booking…

Hays travel has made our hole booking experience so easy and smooth and super excited to be going on a childhood holiday.
CARYS we can not thank and recommend enough for holiday books we can't wait to book our next one🥰😀

July 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback, it was a pleasure to get it booked!
Thanks, Carys

Rated 5 out of 5 stars

Friendly, efficient staff

Rebecca did a perfect job,easily taking all the stress out of booking our holiday for us. It was service with a smile from the moment we walked in, like talking to a friend we have known for years.

July 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely review! It was great to see you and it is always a pleasure to book your holidays :)

Many Thanks
Rebecca

Rated 5 out of 5 stars

Such a great team at Hayes!

Tuesday was so helpful finding us the right holiday. Despite a number of "out of the box" requests, she took on the task and within the day she found us the holiday we were searching for.
As always, the Hayes at Weymouth came up with our ideal holiday.

July 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely words. It was a pleasure to find your next holiday and I hope you are looking forward to it! - Tuesday

Rated 5 out of 5 stars

Very helpful staff went through…

Very helpful staff went through everything we asked

June 24, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! We are so pleased to hear that our staff were very helpful and answered all your questions.
Kind Regards

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