Hays Travel - Weymouth Reviews 

1,385
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

We went into Hays to book a cruise for our honeymoon and Amy greeted us with a lovely smile. She was very polite and professional. She did not rush us as had lots of questions. I would recommend Hays... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,385)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff

Staff, very helpful!

June 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your feedback! We are always happy to provide the best service.
Many Thanks
Irina

Rated 5 out of 5 stars

Fantastic service as always from the…

Fantastic service as always from the wonderful Izzi. Booked a cruise over the phone because I know I can trust her to get exactly what I’m looking for.

June 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! It was a pleasure as always :)
Kind Regards
Isabella

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

May 31, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Amy

Rated 5 out of 5 stars

Helpful staff have used this hem…

Helpful staff have used this hem before and was always helpful even for the silly questions nothing was to much trouble would recommend them

June 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Amy

Rated 5 out of 5 stars

5 star service

We've booked a few holidays with Rebecca over the last couple of years. She's always very friendly and it's a pleasure to see her. The whole team are always very welcoming and booking holidays in the branch removes any admin stress... Booking the holiday, check-in and printing boarding passes etc. We always receive a great service for the whole process.

May 26, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It is always a pleasure seeing you in store and booking your holidays. I look forward to seeing you again soon.
Many Thanks
Rebecca

Rated 5 out of 5 stars

The staff are very knowledgeable

The staff are very knowledgeable, they are so helpful to i would always book with Hays travel.

May 24, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank You Naomi for your kind words, Claire.

Rated 5 out of 5 stars

A very pleasant young lady helped us…

A very pleasant young lady helped us with booking our cruise for our family. She was patient, kind and helped us in every way possible. Well done Hays.

May 29, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely words, it was a pleasure booking this cruise for you. I hope to see you in store soon :)

Best wishes,
Naydee

Rated 5 out of 5 stars

All Rhodes lead to a great holiday booking

Rebecca was superb in sniffing out a two week break to Rhodes for me which fitted in with the timeline I had available to go away

May 23, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your feedback! We are always happy to provide the best service. We will pass on your kind words to Rebecca.
Many Thanks
Irina

Rated 5 out of 5 stars

I booked a holiday with Nigel .

I booked a holiday with Nigel .. as I was booking a solo holiday he was very helpful and found me a suitable holiday which I am very happy with.

May 29, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review :)

Many Thanks,
Nigel

Rated 5 out of 5 stars

Naydee in the weymouth branch

Naydee in the weymouth branch was absolutely amazing. No question was too much, she was very knowledgeable and helpful with many things.
She helped us to book the italy cruise we have always wanted to do and made sure we all had the information that we needed.
Fantastic experience, thank you Naydee. (Hope i spelt her name right)

May 29, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hi Tiffany,

Thank you for your lovely words, it was a pleasure booking this cruise for you. I hope to see you in store soon :)

Best wishes,
Naydee

Rated 5 out of 5 stars

Nigel in the Weymouth office is superb

Nigel in the Weymouth office is superb. He’s got a great knowledge and is very quick and efficient. We have used Hayes travel for many years

May 22, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your kind words :)

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful was interested in
sorting the holiday in detail for us.

May 18, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback!
Kind Regards
Isabella

Rated 5 out of 5 stars

Nigel is brilliant always so helpful.

Nigel is brilliant always so helpful.

May 17, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review.
It was great to meet you all on Saturday!
It sounds like you are going to have a great cruise.
See you again soon
Nigel

Rated 5 out of 5 stars

Cruise booked with Hays travel

Just booked another cruise with Hays travel, Chantelle was very helpful and friendly sorting out what we wanted and booking the cruise for us. Pity Hays can't sort the extra insurance for medical declaration anymore as that used to save us so much time trying to get through on the phone.

May 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for writing such a lovely review. It was a pleasure to assist with booking your cruise.

Kindest regards,
Chantelle :)

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