Hays Travel - Weymouth Reviews 

1,385
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

We went into Hays to book a cruise for our honeymoon and Amy greeted us with a lovely smile. She was very polite and professional. She did not rush us as had lots of questions. I would recommend Hays... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,385)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Weymouth happy staff…

The Weymouth staff are always happy to serve with everyone always smiling excellent service

May 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you :)

Kind Regards
Amy

Rated 5 out of 5 stars

Great service

Our experience was very good, with great help in booking our holiday. Nigel, as always, is really helpful.

May 11, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review.
It was great to see you on Sunday and thank you for booking your cruise with me.
See you soon. Nigel

Rated 5 out of 5 stars

We had a fabulous experience booking…

We had a fabulous experience booking our holiday. Whole process was smooth, easy and stress free. Carys was incredibly helpful,listened to exactly what we were looking for, and found our perfect holiday!

Carys gave clear explanation and guidance which gave us confidence. We were well looked after during our booking. We had plenty of time to consider our options and decide on our favourite.

Really excited about our holiday, it has been a long time since our last one and it's a special occasion, we wanted it to be right. Wouldn't hesitate to book with Hays Travel, Weymouth, again. Highly recommend.

May 10, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Carys

Rated 5 out of 5 stars

Absolutely brilliant told them what we…

Absolutely brilliant told them what we needed and trips etc Rachel knew exactly what we wanted and told us her experience as well and how easy it was we booked then and then.

May 10, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you very much for your lovely feedback!
Kind Regards
Rachel

Rated 5 out of 5 stars

Always guaranteed good service and a…

Always guaranteed good service and a help and gentle nudge to make my mind up. Agent Isabelle very knowledgeable and efficient.

May 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for the kind review :) Glad we could help.

Many Thanks
Isabella

Rated 5 out of 5 stars

Amy made it wonderfully easy to book…

Amy made it wonderfully easy to book our holiday, travel insurance and parking. As usual great service. Thank you.

May 8, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Amy

Rated 5 out of 5 stars

Rachel was very helpful and friendly

Rachel was very helpful and friendly.
We told her what we needed and she was able to help us straight away.

May 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely feedback
Kind Regards
Rachel

Rated 5 out of 5 stars

Booking made easy …

We was speaking to Isabella and she made our booking process so easy, gave us all the information we needed to book our holiday which we booked

May 5, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for the lovely review, so glad I could help :)

Many Thanks
Isabella

Rated 5 out of 5 stars

Excellent service

Excellent service, everything explained very well as I was booking up prior to the holiday going on sale to general public. All went smoothly with all the details i needed being sent and phone call as per plan . Always reassuring to know I can call in at any time and will always have my questions answered with a smile and efficiency.

April 28, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Carys

Rated 5 out of 5 stars

Relaxed Holiday Planning

Although clealy having a busy day, the Hayes representative (Tuesday) allowed us all the time we needed to discuss our holiday proposals & answer our various questions. We were therefore able to make an easy decision with her advice and guidance and look forward to our perfect holiday.

May 4, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for reviewing our service! It was my pleasure to assist you with your holiday - Tuesday

Rated 5 out of 5 stars

Chantelle in the Weymouth branch…

Chantelle in the Weymouth branch listened to what we were looking foe in our holiday and came up with some amazing ideas. We have now booked and are very happy with our choice thanks to her 🙂

May 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to write such a lovely review! It was a pleasure to assist with your holiday.

Kindest regards,
Chantelle :)

Rated 5 out of 5 stars

Helpful

Helpful, efficient, uncomplicated and friendly

May 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for reviewing our service! I'm glad to hear our team was helpful :) - Tuesday

Rated 5 out of 5 stars

Very helpful and patient with us maisey…

Very helpful and patient with us maisey was very knowledgeable thanks again

May 3, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hello, thank you for your review and thank you for booking :) We look forward to seeing you in store again soon.
Many Thanks
Naydee

Rated 5 out of 5 stars

Helpfulness and expertise of travel…

Helpfulness and expertise of travel consultant Rebecca, who guided us through extactly what we wanted.

May 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to share your experience. We're so happy to hear the Rebecca was able to secure the perfect cruise for you - Tuesday

Rated 5 out of 5 stars

We went in with an enquiry

We went in with an enquiry, with staff ad helpful as always. After looking at different options We madd a booking

April 30, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hello, thank you for your review and thank you for booking :) We look forward to seeing you in store again soon.
Many Thanks
Rebecca

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