Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... See more
Company replied
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Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... See more
Company replied
Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... See more
Company replied
Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!
Company replied
Went to booking a last minute holiday, I was unsure of my destination. Morgan was helpful, polite and very patient. She helped me book my holiday without any worries or stress.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, United Kingdom
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Excellent service and talked through all options. No pressure to sell. All information received very quick.

Reply from Hays Travel - Whitley Bay
Gemma was polite, friendly and efficient delivering exactly what I needed in the way of booking my return flight to Greece.

Reply from Hays Travel - Whitley Bay
Friendly and efficient service from a lovely agent, who has looked after us before. Our booking was made easily and we came home very happy.

Reply from Hays Travel - Whitley Bay
Very pleasant and efficient service.
The only disappointment was that the sales staff member had no experience of the destination.

Reply from Hays Travel - Whitley Bay
I took my wife into the Whitley Bay branch to book a London break for her 60th. We were met by a young assistant called Molly who helped us with everything we needed. She was most helpful in booking rail and hotel accommodation. First class.

Reply from Hays Travel - Whitley Bay
We have been booking are family holiday with hays for around 12 years now. We use the same agent at whitley Bay. And see the same person every time. Gemma. She go's the extra mile every time. So helpful and professional. My 13 year old daughter loves to see Gemma she has knowing her most of her life. So Gemma knows the holiday we are looking for. And thinks about yasmines age so slight changes every couple of years. Excellent Gemma. Thank you so much 👍

Reply from Hays Travel - Whitley Bay
I was given plenty of time and information on which I was able to make my decision

Reply from Hays Travel - Whitley Bay
The lady who booked our holiday was fantastic taking her time she was on a mission to find a holiday with everything we wanted in our holiday pack .so well done to her will definitely be back and will be asking for her for future holidays Thankyou Margaret

Reply from Hays Travel - Whitley Bay

Reply from Hays Travel - Whitley Bay
Friendly, knowledgeable staff
Sorted out our complicated booking. Parties leaving from 3 locations

Reply from Hays Travel - Whitley Bay
The usual friendly and efficient service from Gemma.

Reply from Hays Travel - Whitley Bay
Emily was very friendly and polite. She accommodated all of our requests which resulted in the booking of a family holiday which met all of our requirements, within our budget.

Reply from Hays Travel - Whitley Bay
Really helpful staff booked last few holidays here and will remain going for more

Reply from Hays Travel - Whitley Bay
Once again Hays Travel were first class. We renewed our annual insurance and booked an escorted tour. We had numerous questions which Molly answered and nothing was to much trouble. Her approach and helpfulness is why we continue to use Hays.

Reply from Hays Travel - Whitley Bay
We always use Hays travel in Whitley Bay, The staff are always so helpful and professional especially Gemma always a 1st class service.

Reply from Hays Travel - Whitley Bay
Staff are so friendly and helpful. Always a good experience.

Reply from Hays Travel - Whitley Bay
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