Hays Travel - Wickersley Reviews 

1,143
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,143)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi thankyou for leaving your review. I am so glad you had an enjoyable holiday booking experience ad hope you have a lovely time. Kind Regards, Shannon

Rated 5 out of 5 stars

As always a five star rating for Hays…

As always a five star rating for Hays Travel in Wickersley prompt and professional service given by your representative Callum

August 28, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your lovely comments and thank you for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The young man who served us was very…

The young man who served us was very helpful.
He went out of his way to answer any query we asked.
Would use hayes again.

August 20, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

ronald turner,

Thank you for your wonderful review! We're so pleased to hear that our team member provided such helpful service and went above and beyond to answer your questions. We look forward to assisting you again.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

I am at tricky customer to find a…

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

August 27, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind comments Gillian. We are always happy to find you the right holiday and hope you have a lovely time. Kind regards from all the team at Wickersley

Rated 5 out of 5 stars

Fast and efficient service…

Fast and efficient service from a lovely young man called Callum

August 25, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From Callum and all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Great experience went in with a hotel…

Great experience went in with a hotel in mind came out with a better deal lynn was great very knowledgeable and gave us some ideas for the future

August 19, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

David,

Thank you for your fantastic feedback! We are so pleased to hear that you had such a great experience and that our team member was able to find you an even better deal. It's wonderful that you found them knowledgeable and helpful with future ideas.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

My agent was Lynn in Wickersley store…

My agent was Lynn in Wickersley store she was very polite and helpful, nothing was to much trouble, she did plenty of searching for hotel's, and I came out with a good holiday

August 19, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Kevin,

Thank you for your review! We are so pleased to hear that Lynn was helpful, and that you came out with a good holiday. We really appreciate your feedback!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Booking a holiday

Excellent customer service from Jemma very professional and knows her job. Wouldn’t hesitate in booking another holiday with her at Hays Travel Wickersley.

June 30, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Fabulous knowledgeable staff

I would like to say the staff at Hays Wickersley Branch are always pleasant, knowledgeable and very accommodating, especially when you require a package with a few extras added to the holiday

August 9, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

STEVEN FLATHER,

Thank you so much for your wonderful 5-star review! We are delighted to hear that our team in Wickersley is always pleasant, knowledgeable, and accommodating, especially when arranging holidays with those extra special touches.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Lynn

Lynn . She worked so hard for us and achieved what we required and kept us informed 10 out 10 from me and my wife

August 16, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

superb service as per many previous…

superb service as per many previous bookings.
Thankyou for your patience Nicola !

August 16, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you for your booking :) We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff were polite and helpful from the…

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored the holiday to our requirements. Thank you.

August 13, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Great team

Very helpful team with all my enquires easy process booking my holiday could not do enough for you. Excellent service

August 11, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Lynn smith,

We're so happy to hear our team was helpful and made your holiday booking an easy process. We appreciate your kind words!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Booked the hotel in Valletta I've…

Booked the hotel in Valletta I've always dreamed of staying in .....francine was brilliant as always

August 4, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for the lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Always a pleasure booking through the…

Always a pleasure booking through the wickersley shop they staff are always courteous and professional.

August 9, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Anne Ainsworth,

Thank you for your wonderful feedback! We are so pleased to hear that you always have a pleasant experience booking through our shop and that our staff are courteous and professional.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

I always use Hays Travel-Wickersley (…

I always use Hays Travel-Wickersley ( it's local) the staff including the manager, are all very helpful knowledgeable and friendly.

August 9, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Robert,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides such excellent service and that you always have a positive experience with us.
Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

We had questions about going to…

We had questions about going to Thailand as its not ower normal holidays ..recived a full and happy answers 10/10

August 2, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Richie C,
We're so happy to hear that we could provide you with comprehensive and helpful answers regarding your upcoming trip to Thailand! We appreciate your kind words.
Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Brilliant service from Cory at…

Brilliant service from Cory at Wickesley Rotherham branch,as always. Very knowledgeable with any country and resorts you may want to visit.
Nothing is too much trouble, we are not very technicle so he prints everything out for us what we need,as we like a back up.we have been using Hay s Travel for a while now. It takes the stress our of finding your dream holiday.😎

August 7, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you for booking with us! We hope to see you again soon :) Corey

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