Hays Travel - Wickersley Reviews 

1,146
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,146)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Amazing staff

June 6, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thankyou for your loyal custom. We hope you have an amazing holiday. Kind Regards the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service

We could not have had a better experience. Booking our holiday through Hays Travel was the best way to book, every detail was taken care of. We will definately return

May 13, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments Paul, it was a pleasure to book your holiday and we hope to see you again soon :) From Corey and all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

All staff here are helpful and they…

All staff here are helpful and they alway do there best to help u

May 31, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi James, we are so happy to hear you had an enjoyable holiday booking experience. We hope you have an amazing holiday. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent customer service from Gemma…

Excellent customer service from Gemma and I was helped initially by Denise. Gemma had all the information requested ready for me when she phoned, answered my questions honestly and gave me some good advice. Very knowledgeable.
I was very impressed with her and after some discussion with my daughter we booked later that day. The booking process over the phone was easy and quick.

May 30, 2026
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Reply from Hays Travel - Wickersley

We are so pleased to hear you had a wonderful experience with our team. Thank you for your kind words!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Walked in

Walked in, told them what I wanted, found a holiday relatively quickly and additional discounts.

May 29, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments Jill and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff
Spent a lot of time to help me find a holiday that best fitted my requirements
Thank you !!!

May 25, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always, nothing too much trouble
Katie spent quite a while searching for our holiday needs with specified
travel dates and she achieved it..!!
As returning customers every year I cannot recommend Hays Travel enough

May 17, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Last minute holiday. We were checking out the holiday offers…

We were checking out the holiday offers in the window display and we wanted to know more about them if there were any hidden fees. Nicola helped us with all our questions and there was no pressure to book, but the offer we picked was just right for us and we went ahead
Hays Travel - Wickersley
198 Bawtry Rd, S66 1AA Wickersley, GB The staff service and booking process from start to finish was seamless thank you

May 23, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Phil

We're so pleased to hear that we could assist you with your holiday plans and that the process was seamless. Thank you for your wonderful feedback!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Always top class

May 21, 2026
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Reply from Hays Travel - Wickersley

Thank you for you kind comments Mr and Mrs Allen. We are always happy to assist and hope you have a wonderful holiday. Kind regards from the team at Hays Travel Wickersley

Rated 5 out of 5 stars

A friendly face

A friendly face, and someone who listened and understood what we wanted.

May 22, 2026
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Reply from Hays Travel - Wickersley

Thankyou for a lovely review always happy to help, kind regards The Wickersley Team x

Rated 5 out of 5 stars

The staff are really good

The staff are really good , knowledgable and friendly
We always go to Hays travel to book our holidays

May 20, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

A vey positive experience with positive…

A vey positive experience with positive results , i was found a fantastic holiday , thankyou

May 18, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very helpful and given good advise

Very helpful and given good advise

May 17, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Mr Paul ferrett

Very friendly, very helpful, Callum was fantastic

May 15, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service

Excellent service

May 12, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind review . Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

This is the second time we have booked…

This is the second time we have booked through hays and was very pleased with the service,very helpful,and attended to every need.

May 10, 2026
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Reply from Hays Travel - Wickersley

Hi Barbara, We are so glad to hear that you have returned to us and have had another enjoyable holiday booking experience. Have an amazing holiday. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

From walking in door

From walking in door, to walking out after getting the holiday I asked for was an amazing experience.

May 9, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Roger, thankyou for taking the time on leaving such a kind review. We are so glad that you had an enjoyable holiday booking experience. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Well done Hayes travel

Good knowledge of available holidays that met our requirements
Staff all helpful and friendly.Booking process handled efficiently.

May 10, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Peter, always a pleasure booking your holidays Mr & Mrs York. We hope you have an amazing time. Kind Regards, The Team at Hays Travel Wickersley

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