I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
Company replied
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I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
Company replied
Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more
Company replied
Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
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Reply from Hays Travel - Wickersley
We could not have had a better experience. Booking our holiday through Hays Travel was the best way to book, every detail was taken care of. We will definately return

Reply from Hays Travel - Wickersley
All staff here are helpful and they alway do there best to help u

Reply from Hays Travel - Wickersley
Excellent customer service from Gemma and I was helped initially by Denise. Gemma had all the information requested ready for me when she phoned, answered my questions honestly and gave me some good advice. Very knowledgeable.
I was very impressed with her and after some discussion with my daughter we booked later that day. The booking process over the phone was easy and quick.

Reply from Hays Travel - Wickersley
Walked in, told them what I wanted, found a holiday relatively quickly and additional discounts.

Reply from Hays Travel - Wickersley
Very helpful staff
Spent a lot of time to help me find a holiday that best fitted my requirements
Thank you !!!

Reply from Hays Travel - Wickersley
Excellent customer service as always, nothing too much trouble
Katie spent quite a while searching for our holiday needs with specified
travel dates and she achieved it..!!
As returning customers every year I cannot recommend Hays Travel enough

Reply from Hays Travel - Wickersley
We were checking out the holiday offers in the window display and we wanted to know more about them if there were any hidden fees. Nicola helped us with all our questions and there was no pressure to book, but the offer we picked was just right for us and we went ahead
Hays Travel - Wickersley
198 Bawtry Rd, S66 1AA Wickersley, GB The staff service and booking process from start to finish was seamless thank you

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
The staff are really good , knowledgable and friendly
We always go to Hays travel to book our holidays

Reply from Hays Travel - Wickersley
A vey positive experience with positive results , i was found a fantastic holiday , thankyou

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
This is the second time we have booked through hays and was very pleased with the service,very helpful,and attended to every need.

Reply from Hays Travel - Wickersley
From walking in door, to walking out after getting the holiday I asked for was an amazing experience.

Reply from Hays Travel - Wickersley
Good knowledge of available holidays that met our requirements
Staff all helpful and friendly.Booking process handled efficiently.

Reply from Hays Travel - Wickersley
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