I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
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I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
Company replied
Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more
Company replied
Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
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The lady was very helpful and we sorted our holiday to our eushes

Reply from Hays Travel - Wickersley
Katie the assistant was amazing she couldn’t do enough to help find us the holiday we wanted. Every time we go into the shop everyone is so helpful and pleasant

Reply from Hays Travel - Wickersley
As always brilliant service 👏 Nicola is a gem, so helpful, nothing too much trouble 😀

Reply from Hays Travel - Wickersley
All the stress was taken away from us by your lovely staff doing everything from booking the holiday, assisted travel down to the car parking and signposting us to the travel money bureau. Fabulous service all round. Thank you very much

Reply from Hays Travel - Wickersley
Love Hays Travel Wickersley, Katie is super efficient, friendly & great at her job, would definitely recommend, would also recommend Jet 2.

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Corey was very pleasent I had seen the trip I wanted and he booked it within 10 mins excellent service.

Reply from Hays Travel - Wickersley
Always helpful all the staff are very good at their job

Reply from Hays Travel - Wickersley
Knowledgeable friendly staff a good experience. Answered all our questions

Reply from Hays Travel - Wickersley
Staff very helpful, and pleasant. Service excellent don’t rush you in choosing holidays, quick response in ringing you back if necessary. All in all excellent company.

Reply from Hays Travel - Wickersley
as always the staff at Hays Travel -Wickersley were very helpfull and polite in booking our cruise thank you

Reply from Hays Travel - Wickersley
Very good , our enquiry was conducted with no problems. We were very pleased with our results.

Reply from Hays Travel - Wickersley
Very helpfuland patient and kept in contact with us with any request we asked for . Takes all the pressure off all the holiday details

Reply from Hays Travel - Wickersley
Lynn at Wickersley branch is brilliant. She always listens what we require and finds us something to match our needs. She really goes out of her way to find out everything we ask - with great results.

Reply from Hays Travel - Wickersley
Katie and Georgia were amazing. We had special needs for our flights, and they made sure every aspect of the journey is booked ahead of time. We will definitely be coming back to the Wickersley office.

Reply from Hays Travel - Wickersley
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