Hays Travel - Wickersley Reviews 

1,146
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,146)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Alison, thankyou for taking the time on leaving such a kind review. We hope you have an amazing holiday. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

The lady was very helpful and we sorted…

The lady was very helpful and we sorted our holiday to our eushes

May 10, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi thankyou for leaving such a kind review, hope you have an amazing time. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Katie the assistant was amazing she…

Katie the assistant was amazing she couldn’t do enough to help find us the holiday we wanted. Every time we go into the shop everyone is so helpful and pleasant

May 2, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi thankyou for leaving such a kind review, hope you have an amazing time. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

As always brilliant service 👏 Nicola is…

As always brilliant service 👏 Nicola is a gem, so helpful, nothing too much trouble 😀

May 6, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind comments. We are always happy to assist and hope you have a lovely holiday. Kind regards from the team at Hays Travel at Wickersley

Rated 5 out of 5 stars

Very satisfying

Very satisfying

April 29, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind comments Mr Vause, we are always happy to assist and hope you have a lovely cruise

Rated 5 out of 5 stars

All the stress was taken away from us…

All the stress was taken away from us by your lovely staff doing everything from booking the holiday, assisted travel down to the car parking and signposting us to the travel money bureau. Fabulous service all round. Thank you very much

May 2, 2026
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Reply from Hays Travel - Wickersley

Thankyou very much , so happy to assist you in getting to the wedding. Lovely to meet you and do not hesitate to contact us in the future! Kind Regards Katie

Rated 5 out of 5 stars

Love Hays Travel Wickersley

Love Hays Travel Wickersley, Katie is super efficient, friendly & great at her job, would definitely recommend, would also recommend Jet 2.

May 6, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Jill, thankyou for taking the time on leaving such a kind review. Have an amazing time. - Hays Travel Wickersley

Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Carol,

We appreciate you sharing your consistent, positive experiences with our services; it is wonderful to know we meet your expectations.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Great service

Great service. Friendly. Helpful. Knowledgeable.

April 18, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi thankyou for leaving such a kind review, hope you have an amazing time. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Made everything really simple

April 23, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Sharon,

We appreciate you sharing your experience with us! We are so glad we made everything simple for you with our customer service.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Corey was very pleasent I had seen the…

Corey was very pleasent I had seen the trip I wanted and he booked it within 10 mins excellent service.

May 3, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Gail,

We appreciate you taking the time to leave us a review. We're so happy to hear that our agent provided such excellent and efficient service!

Rated 5 out of 5 stars

Knowledgeable friendly staff

Knowledgeable friendly staff a good experience. Answered all our questions

April 29, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, and pleasant. Service excellent don’t rush you in choosing holidays, quick response in ringing you back if necessary. All in all excellent company.

April 21, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Mrs Jennings, thankyou for taking the time on leaving such a kind review. We hope you have an amazing time. Kind Regards, The Team At Hays Travel Wickersley

Rated 4 out of 5 stars

Good staff

Good staff. Tried to help all the time.

April 22, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

as always the staff at Hays Travel…

as always the staff at Hays Travel -Wickersley were very helpfull and polite in booking our cruise thank you

April 14, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very good

Very good , our enquiry was conducted with no problems. We were very pleased with our results.

April 19, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 4 out of 5 stars

Very helpfuland patient and kept in…

Very helpfuland patient and kept in contact with us with any request we asked for . Takes all the pressure off all the holiday details

April 12, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind comments and for choosing to book with us! Best wishes from the whole team at Hays Travel Wickersley

Rated 5 out of 5 stars

Lynn at Wickersley branch is brilliant

Lynn at Wickersley branch is brilliant. She always listens what we require and finds us something to match our needs. She really goes out of her way to find out everything we ask - with great results.

April 16, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thanks for the lovely review and for your booking! We’re delighted to help. From the team at Hays Travel Wickersley.

Rated 5 out of 5 stars

Katie and Georgia were amazing

Katie and Georgia were amazing. We had special needs for our flights, and they made sure every aspect of the journey is booked ahead of time. We will definitely be coming back to the Wickersley office.

April 16, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for the kind words and for your booking! We’re so glad we could help. From all the team at Hays Travel Wickersley

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