Hays Travel - Wickersley Reviews 

1,146
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

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Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,146)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

The young man was more than helpful…

The young man was more than helpful above and beyond

April 9, 2026
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Reply from Hays Travel - Wickersley

Thank you for the lovely comments and for booking with us! We truly appreciate it. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

As always

As always, Jemma was extremely helpful and always wants to help.

April 16, 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind feedback and for choosing to book with us. It was a pleasure! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff very helpful and informative on…

Staff very helpful and informative on the resort we'd chose. Try to get us the best price Ayoung assistant helped us download the Hays app as we were struggling probably because we are older customers he was very helpful.

April 15, 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind feedback and for choosing to book with us. It was a pleasure! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service from Corey.

Excellent service from Corey.

April 14, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your review and thank you so much for booking with us, we hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent servuice

Georgia was very kind and helpful.

March 29, 2026
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Reply from Hays Travel - Wickersley

Hi Judith, it was an absolute pleasure booking your holiday for you! I hope you have a fantastic time, kind regards Georgia

Rated 5 out of 5 stars

Brilliant staff always find you exactly…

Brilliant staff always find you exactly what you want nothing is to much trouble always use hays there the best

April 4, 2026
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Reply from Hays Travel - Wickersley

Hi Kathleen, Thankyou for taking the time on leaving such a kind review. We hope you have an amazing holiday. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent customer service ,really…

Excellent customer service ,really polite staff ,so helpful when booking our holiday

April 4, 2026
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Reply from Hays Travel - Wickersley

Hi Tracey, thankyou for leaving such a lovely review. Hope you have a an amazing time. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service

Corey was very helpful and informative. He could answer all our questions.

April 4, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Julie, Thankyou for your kind words and comments. I will pass them onto Corey. Hope you have an amazing holiday. Kind Regards, the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The place to go for the best booking experience

A visit to Hays travel Wickersley is always a pleasure. The staff are consistently friendly helpful and professional. Shannon, Lyn, Cory and Denise know their job so well and go the extra mile to help find the best holiday possible . The staff make this store

April 3, 2026
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Reply from Hays Travel - Wickersley

Hi Janet, it is always a pleasure to serve you. We hope you have an amazing time. Kind Regards, Shannon xx

Rated 5 out of 5 stars

Great service every time

Great service every time

March 26, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

How to change the holiday was very…

How to change the holiday was very helpful in the shop

March 27, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your comments and thank you for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Brilliant as ever

Brilliant as ever, Nicola is always very helpful & efficient, a good listener to our needs & requirements.

March 29, 2026
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Reply from Hays Travel - Wickersley

Thankyou Mr Jackson. Always happy to help. Kind Regards The Wickersley Team

Rated 5 out of 5 stars

Swift helpful service

Swift helpful service. Got what I was looking for. Holiday picked,booked and paid for in less than 30 mins. Tickets printed. Car parking booked. Even checked me in as it was a last minute break.

March 29, 2026
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Reply from Hays Travel - Wickersley

Thankyou for a great review! happy to please and look forward to assisting you in any future bookings. Kind Regards the Wickersley team

Rated 5 out of 5 stars

Lovely manner and friendly

Lovely manner and friendly, knowledgeable

March 25, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel WIckersley

Rated 5 out of 5 stars

Really helpful nothing too much…

Really helpful nothing too much trouble. Excellent service.

March 18, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 4 out of 5 stars

My experience with your Wickersley…

My experience with your Wickersley Branch is excellent customer service, every time I have visited. Thank you, you will get all my bookings

March 17, 2026
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Reply from Hays Travel - Wickersley

Thankyou so much for your lovely feedback.. happy to assist with all your future holidays. Kind Regards The Wickersley Team x

Rated 5 out of 5 stars

As useful the staff were happy to give…

As useful the staff were happy to give me all that I required and were very knowledgeable.

March 18, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thankyou for a lovely review always happy to help. Kind Regards The Wickersley Team x

Rated 5 out of 5 stars

Callum was very friendly and helpful…

Callum was very friendly and helpful thank you
Found us a hotel in Munich just for adults and in a great central location

March 20, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

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