I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
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I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
Company replied
Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more
Company replied
Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
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The young man was more than helpful above and beyond

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Staff very helpful and informative on the resort we'd chose. Try to get us the best price Ayoung assistant helped us download the Hays app as we were struggling probably because we are older customers he was very helpful.

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Brilliant staff always find you exactly what you want nothing is to much trouble always use hays there the best

Reply from Hays Travel - Wickersley
Excellent customer service ,really polite staff ,so helpful when booking our holiday

Reply from Hays Travel - Wickersley
Corey was very helpful and informative. He could answer all our questions.

Reply from Hays Travel - Wickersley
A visit to Hays travel Wickersley is always a pleasure. The staff are consistently friendly helpful and professional. Shannon, Lyn, Cory and Denise know their job so well and go the extra mile to help find the best holiday possible . The staff make this store

Reply from Hays Travel - Wickersley
How to change the holiday was very helpful in the shop

Reply from Hays Travel - Wickersley
Brilliant as ever, Nicola is always very helpful & efficient, a good listener to our needs & requirements.

Reply from Hays Travel - Wickersley
Swift helpful service. Got what I was looking for. Holiday picked,booked and paid for in less than 30 mins. Tickets printed. Car parking booked. Even checked me in as it was a last minute break.

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Really helpful nothing too much trouble. Excellent service.

Reply from Hays Travel - Wickersley
My experience with your Wickersley Branch is excellent customer service, every time I have visited. Thank you, you will get all my bookings

Reply from Hays Travel - Wickersley
As useful the staff were happy to give me all that I required and were very knowledgeable.

Reply from Hays Travel - Wickersley
Callum was very friendly and helpful thank you
Found us a hotel in Munich just for adults and in a great central location

Reply from Hays Travel - Wickersley
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